HT1498 I rented a movie and halfway thorugh it someone hit the remote and it stopped. Now when I try to go back to it it says we already rented it and need to go to settings and search downloads. However, i can't find anything in settings that says downl
Now when i try to play it again it says I have already rented it and have to go to settings and look for downloads. However, I can not find anything called downloads in settings! Can yuo tell me where its is?
Welcome to the Apple Community.
Some are reporting that logging out and back into your account again will resolve this. However if your problem persists:
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will need to click the large ‘Report A Problem’ button under the list of previous purchases in order to reveal the ‘Report A Problem’ link for your recent purchase. If your purchase is listed as a previous purchase use the small arrow on the left side of its listing.
Alternatively you can use the receipt email to report a problem.
Similar Messages
-
I Recently purchased a book from iTunes and according to my bank account the payment was successfull but now when I try to sownload anything it says there was a payment issue with my last purchase! How do I fix this? Do I have to pay again??
Contact the store support staff at: http://www.apple.com/emea/support/itunes/contact.html for help.
-
Updated to Adobe Muse 2014 this morning and have worked in it for the last 8 hours. Now when I try to publish the updated site to Business Catalyst for my client to preview it crashes everytime. I have tried just publishing altered files only, then tried the whole site again, and then tried publishing as a new site altogether. Thought I would then try to export as HTML in the hope of uploading the files via an FTP client and Muse crashes and locks up again. I am extremely stressed about this as I am in the last few days of of website I have been working on now with no issues since December. We are due to go live and my client needs to see it. I am desperate for an answer. It is not looking good. I am on an Apple Mac and have not had any isses publishing it for the last 6 months. Not very happy to say the least. Need desperate help.
Hi Zak, I got onto Adobe Customer Care Live Chat this morning and gave them the error message. After some trouble shooting with them it appears the older archived file of the site still publishes. I have now reverted back to the old file and copied and pasted out of the new file and from some ideas given to me by support I am now able to publish to Business Catalyst. It seems there was something corrupt within the new pages added yesterday. I have no idea if this would have still happened if I hadn't updated but I am glad it wasn't a Muse specific problem. I am loving using Muse and the support from Adobe has been excellent. Thanks everyone. By the way I do love the new version and apart from this hick up that lost me a few hours, aged me some more and gave me grey hair I really love Muse. Thanks again.
-
I updated my email address on my itunes account, I verified the email I received. Now when I try to sign on, i get a notice that I need to verify my email address, i click the link and it says email address already verified. I cant access my itunes account because it keeps saying my email isn't verified. UGH!
Hi ipad also keeps asking for the password to my apple account id, but when in itunes on the ipad it says his email account.
he cannot update anything without it asking for my password to my account.
Please help, thanks. -
Since updating to 3.6.1 I don’t get an empty browser window in my tool bar when it opens --- just a list of search engines. I can’t find anything in “Help” or the FAQ’s that seem to address this.
My only choice seems to go back to Safari.I am not sure what your problem is, can you give more details.
One possibility is you may be in full screen mode, for details on fixing that see the [[menu bar is missing]] article.
If you are missing various toolbar items, see the [[back and forward or other toolbar items are missing]] article.
If your problem is something else please give more details. -
how do i stop songs from repeating? my music is on continuous replay of same song. can't find anything in settings please help
Did you check the advanced song controls, it might be set to "repeat one song".
-
I just got a new iPad air and started going through the set-up process. Now, I can't swipe to power down or power up. Advice?
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
I update the info in the pc (itunes). Everytime I the app store ask for my password, the username is incorrect. If I go to the account information, there in the app store, the username is correct. Any advice? Thanks.
You cannot change your Apple ID. You can get a new one if you want, but all of your Apps and media are linked to yoru old Apple ID. And no, Apple won't transfer your old ID purchases to yoru new ID.
-
Air play is not on my iPad mini anywhere (from what I can see. Scrolled up from the bottom of screen to access control centre. Have air drop but not air play. Air play logo not seen In music. Cannot play through my altec lansing 5000 speaker system like I used to be able to before the ios7 download
Using AirPlay on iPad
http://support.apple.com/kb/HT4437
AirPlay Mirroring
http://support.apple.com/kb/HT5209
Trouble shooting AirPlay
http://support.apple.com/kb/TS4215 -
I bought a song in ITUNES and had problem downloading it. I contacted support and they downloaded the song for me. Now when I try to play the song, I get a message saying my computer isn't authorized to play it. I try reauthorizing but that doesn't work, just keep getting the same message. Can anyone help?
Hello
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Best of luck,
Mario -
I have noticed my appointments in calendar have been erased from January through 2 nd week in March. Can't find anything in settings about this...help!
I have noticed my appointments in calendar have been erased from January through 2 nd week in March. Can't find anything in settings about this...help!
-
I edited photos in photo shop thay I took off my camera and when I was done I saved them in a folder in my documents as a jpeg. now when I try to open them there is an encryption error message
The folks here would need far more information from you before they provide help.
You know the drill: Exact OS...PS version...etc. The more you provide, the better.
What is the exact message that is displayed?
What have you tried so far?
Do the files display on your browser? In Bridge?
What are you doing when it happens?
Are the files still on your cameras card? If so and,you copy one to your desktop and save it without changes, does it reload properly?
Don't worry about providing too much information. Every little bit helps. -
I've rented a movie but it seems to stick at the download screen. I get the message "ready to play in......" (time stated varies) but it doesn't get past this screen. I've left my broadband and apple TV on all night but this message is still there. Any ideas what I'm doing wrong?
Neerav
The Apple TV streams the movie you rent and loads up enough in its memory to let you watch buffer free and then forgets the movie. You get a rental for 30 days until you start to watch it then you have if for 48 hours.
The only thing you can do is play it when you want to watch it, if there is a problem when you do that contact apple or post again. The Apple TV does not download the movie so if you switch off and resume later it will need to reload but can start from where you left off.
Jules -
I started to download a movie for rent and lost internet connection. Now it tells me to go to my downloads but I can't find them where should I look.
Me too!!! It says check your Downloads, but unable to find Downloads...
-
I bought and downloaded a movie to my macair and it showed in my library yesterday. Today however i can not find it. Any idea why that would be? I did buy it and not rent FYI
OK, I think I understand what's happening.
Movies are now stored in iCloud: see http://www.apple.com/itunes/inside-itunes/2012/03/movies-now-available-on-icloud .html
So they may take a while to download to your Mac. Movies are big, after all.
I believe you can guarantee the movie stays on your Mac by going to Preferences (in the iTunes menu at the top), and going to the "Advanced" tab, and checking "Copy files to iTunes media folder when adding to library".
Hope that helps!
Maybe you are looking for
-
So, the title says it all, I think. In the Set-up tab, the "guilty" slides show the same global choice as the others for "Presentation Type" (Normal not Self-playing). I don't see anything to click for an individual slide to stopit from auto-advanc
-
Re-setting date on Photosmart 7510 Printer
When I print a Printer Status Report for ink levels, the "Ink Install" date is wrong by minus 5 days each time. From this I deduce that my printer's internal date is wrong by minus 5 days. I have searched high and low for "setting" and "re-setting"
-
Scroll bars appear without any request
It happened some other times before, but especially after the 10.8.3 upgrade scroll bars often reappear like I set them to always appear. By setting them to "Always" and then setting them back to "Automatically" now, runnining 10.8.3, it temporarily
-
Failed to load DLL: HSAPI during Software Installation of Palm TX for Windows XP
I have been attempting to load Palm TX software for Windows XP and receive error number: 0x80040702 Failed to load DLL: HSAPI. I am able to download the zipped software from the Palm site. After unpacking and beginning installation, I receive the e
-
Write results to report file once per minute
Hello All, If I understand correctly, the standard setup for report creation is to save all results to the report at the end of the test. I am running a Teststand script over several days, there is a chance power could be lost or the machine could fa