HT1498 i rented a movie on apple TV. I can watch the movie but no voice. The preview is fine with voice.
i rented a movie on apple TV. I can watch the movie but no voice. The preview is fine with voice.
Suspect it's playing in Dolby Digital 5.1 - go to settings for audio/video and turn Dolby Digital to off.
Similar Messages
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Yesterday I rented one movie and when I tried to watch it I got a MSG that an error occurred loading this content??
The same thing appearing on my screen today also??
Can anyone help me plz??See
* [[Firefox is already running but is not responding]]
Try closing any running instances of ''firefox.exe'' (and plugincontainer.exe) using something such as Task Manager. That should allow you to then restart Firefox.
As for iLivid. Possibly it also has associated apps or extensions with names not including the word iLivid. Looking at their own FAQs there are instructions to remove iLivid using the Windows Control panel, and mention of other bundled software that you may wish to remove. It seems it is more of a nuisacne rahter than out and out malware.
* see http://www.ilivid.com/faq.htm (page scrolls for more info) but includes:
How do I uninstall the software?
The software can be removed in a simple was like any other software:
Go to the Windows Start menu and then to Control Panel > Add/Remove ("Programs & Features" in Vista & Windows 7) and click "Remove" next to the software name (e.g iLivid Download manager / Windows iLivid Toolbar ).
During the installation bundle software are offered, each can easily be removed following those instructions: Uninstall Yontoo Addon , Uninstall Search Toolbar (powered by Bing) or Uninstall Babylon. -
I just got my first apple tv. It streams netflix beautifully and connected to my network and computer quickly. Currently the bulk of my itunes library is on a PC, so I am attempting to stream from that. I can watch a show or an episode of a tv show just fine, but when I try and watch the second I get the spinning wheel and nothing loads. If I reset my apple tv and then turn home sharing off and on again I can watch another episode. I disabled my firewall and my anti virus on my desktop to see if that was the problem, still I am watching one episode at a time. HELP!
Hello Putterking,
After reviewing your post, I have located an article that can help with AirPlay. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
Resolve issues with AirPlay and AirPlay Mirroring from iPhone, iPad, and iPod touch - Apple Support
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
I've rented a movie but it seems to stick at the download screen. I get the message "ready to play in......" (time stated varies) but it doesn't get past this screen. I've left my broadband and apple TV on all night but this message is still there. Any ideas what I'm doing wrong?
Neerav
The Apple TV streams the movie you rent and loads up enough in its memory to let you watch buffer free and then forgets the movie. You get a rental for 30 days until you start to watch it then you have if for 48 hours.
The only thing you can do is play it when you want to watch it, if there is a problem when you do that contact apple or post again. The Apple TV does not download the movie so if you switch off and resume later it will need to reload but can start from where you left off.
Jules -
I rented a movie a few hours ago and never finished it. I can't view it on my Apple TV nor on my Computer. When I go to rent it again it says you have already rented this movie, but I can't find it anywhere. How do I watch the remainder of the rental?
I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh. -
Hi, I bought Apple tv traying to rent a movie but there problem with itunes, and there is on apple tv don't have my country. could you help me please how can I solve this problem?
Whinston,
I live in Azerbaijan. Recently I bought apple tv in New York. When I come back to my country tried to rent movies from my country but couldn't find my country name on apple tv menu, so there is a problem I don't know how to fix it. is there have another way to take a rent movies? -
I rented a movie but it wont play. Getting error message to try again later.
I rented a movie but cant get it to play on my apple tv. Getting error message to try again later.
I have the same problem. Rented a movie, cannot get it to play. I don't seem to be having internet connection problems (sucessfully streaming HD content from Netflix right now on the same device) and I have rebooted and even reset the AppleTV device already with no improvement.
Something going on in a data center somewhere at Apple tonight? This stuff used to work fine.
john -
I rented a movie on my iPad. It downloaded fine but would only play 36 minutes, 5 seconds worth of the movie; although the time kept running for the length of the movie. Can this be fixed or do I need to get a refund?
You can try a rest:
Reset iPad: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- If that does work, contact iTunes and request a redownload. You can ask for a refund though. -
Hi, I rented a movie off iTunes but the there is no sound. I've bought and rented previous movies and I've never had any problems with the sound before. Is this some kind of glitch? How can I get my money back?
Hey grossa2,
First, here is a way to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Then, I'd go through this article, which helps troubleshoot a lack of audio playback in iTunes:
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362
Take care,
Delgadoh -
I tried renting a movie, but every time I try to play it, it gives me an iTunes error code -42110. What is the deal?
- CratinSomething like this happened to me, where something went wrong on Apple's end and a movie I rented wouldn't play. I contacted Apple over the phone and they gave me back my money and fixed the problem for future use.
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I try to rent a movie but I cant download it!
I try to rent a movie but I cant download it!!!!! Just says Reading... for the last 25 minutes.
I try to rent a movie on my Apple TV but after I have enter the password it just says Reading... and it has been so for the last 35 minutes. I have done this 3 times whit the same result.
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I am a new user to apple ipad. I want to rent a movie, but when I select that option I don't see that it is downloading anywhere. Where should I look, is there some inside trick I need to know. Thanks
Welcome to the Apple Community.
Movies are downloaded to your video app. -
Hello,
I tried to rent a movie but it did not work and I was charged away. How can I have charges reversed?Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I rented a movie but my phone wasn't able to download it.... I went to itunes on my computer to try to finish downloading but it didn't work....it says all my purchases have been downloaded. I already got charged for the rental...what should I do?
Most of the people on these forums, including myself, are fellow users - whilst Apple reply on some older unanswered threads, you are not talking to iTunes Support here.
Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If that doesn't work (it's been taking people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
Apple TV 2 with rebooting the iPhone 7.04 and iMac running Mavericks and rebooting TV etc today. Selected to rent a movie but it started to download and we lost it. Tried to rent again and was told it wasn't downloaded. Went to settings and only get spinning circle when I try to download the rental. Apple TV up to date and been renting all week since Thankgiving. Only 4.99 but making me nuts. Help anyone??
Dear Colbabomb; thankyou for your links.
So far, I looked at your first solution, Revo Uninstaller and it gives you a 30 free trial. Ergo, it will eventually cost money so I'm leery of using those kinds of programs in general, meaning most "free trials" have unwanted strings attached and often are big probs to get rid of later. Perhaps you can assure me that it is easy and very user friendly, before I proceed. And I already ran malwarebytes and it found nothing tho the program still can't be uninstalled. I downloaded Adw Cleaner and during the install, my Norton's security popped up and warned that there were (low risk) threats with two of their "other offers" and i hadn't even actually clicked to agree either of them. Nonetheless, Norton warned me against the "lyrics finder" and "deal ply." In fact, there was a box already with an x in it, saying that you are accepting deal ply if you x on "next." Well, except I unchecked that box before clicking on next, yet when it went to fully install, it still showed that it was adding itself; so, just before the install was 100% completed, I had to abort the whole thing. I really do hope your other suggestions are programs that you personally know that they don't try and trick you. But right now, I would not suggest Adw Cleaner to anyone. I even read the fine print about what they will try and install and how to decline and it still tried sticking stuff on that i believed I had declined. Anyways, i have to leave now, shall pick up later this evening, if my pc is still functioning.
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