HT1498 I rented a movie on my apple tv. When I hit "Play" it said I'm not authorized to wathch it. Apparently I'm authorized to pay for it, just not view it. ***?
I purchased a movie on my apple TV. I hit play. A message came up that I am not authorized to play the movie. Apple charged my account. I payed for the movie. It shows up in my "rented" movies. But it won't play. ***?
What is your current connection via speedtest.net
Make sure DNS is set to auto (settings - general - network)
If on wifi try ethernet
Similar Messages
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rented a movie on ap`ple tv. can not watch it because it did not download. when trying to rent it again it says that I have already rented. tells me to go to downloads in settings. there is no "downloads" in settings. need help. tks
Just called AppleCare. They walked me through the fix.
Go and sign out of your account under the Settings > iTunes Store menu.
Go back out to Setting, then under the General menu, scroll to the bottom and select Restart.
When the machine restarts, go back to the iTunes store menu and sign back in.
In a moment, your available rentals should again show up in the top menu bar.
This is an upgrade to 6.0 problem.
Hope this helps. -
Can't play a movie i rented with i tunes on my apple tv
I had the same issue. Resolved it by changing the security settings on my router...( log into your router by following your routers instructional guide, most are available online. Under the wireless setting, look for some variation of security settings, change WEP setting to WPA. )
I was using ethernet cable and not wireless, and still am, but this solved the problem. I have a 1.3Mbps speed connection.
Fast test to see if its the router....
If you want to see if it's the routers that is effecting you, and have a iphone 4 or similar smart phone, create a wireless hot spot on the phone and connect the Apple TV to it. Try to view your rental now. If the error message still occurs then its not your router, and you can recommence pulling all your hair out..... -
I rented a movie on my apple computer but it wont play on my apple tv. never had problems till 1 month ago. internet fine, home sharing on.
The movie must fully download to iTunes.
If you have an AppleTV1, have you downloaded a 1080p movie rental as it can't handle that, in which case alter your Preferences for downloads to 720p, contact iTunes Store support and see if they can re-enable the download or refund so you can rent again at 720p.
If you have black model ATV2 or ATV3, then I assume you are looking under the Computers icon where a new Rentals row appears in order to play rentals downloaded to iTunes.
AC -
I rented a movie and can't figure out how to play it
I rented a movie and can't figure out how to play it. It does not appear in my movies and does not have a play button on the main movie screen.
This should help. Presumably you have not tried to move your movie to some other device as it can only be on one device at a time. Also, presumably you allowed it to finish downloading.
http://support.apple.com/kb/PH12136 -
I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated & out $10.
Apple TV (3rd generation), OS X Mountain Lion (10.8.3), 2 Apple TV's (3rd Generation).Good call!! Thanks a million. Glad I asked & thanks for the quick response. I was getting frustrated. Thanks again!!!!!
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I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated & out $10.
Good call!! Thanks a million. Glad I asked & thanks for the quick response. I was getting frustrated. Thanks again!!!!!
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For the last 2 days when I try to rent a movie on my Apple TV the Apple TV attempts to access the iTunes Store and then I get a message saying Apple TV cannot connect to the server at this time. Please try again later. I have no trouble connecting to Netflix, Hulu or any of the other apps. I also have no trouble connecting to the iTunes Store using my iPhone or iPad. I have also tried restarting the Apple TV and my router. Any help will be appreciated.
I have a similar problem. After a recent update I cannot access the iTunes Store to resubscribe to Hulu. "Cannot access iTunes Store at this time." Dunno what to do.
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I rented a movie on my Apple TV through iTunes. It shows that I rented it, but when I go to play it it there was an error, try again later. I have tried later, and later over days but get the same message! everything else plays, why not the movie (Maze Runner)?
What is your current connection via speedtest.net
Make sure DNS is set to auto (settings - general - network)
If on wifi try ethernet -
My apple tv main menu no longer displays the "movies" section, just internet, computers, and settings. Does anyone know why or how to get it to show again? Recently rented a movie directly through apple tv but can't see the "movies" section in main menu now. WiFi and home sharing are working.
Welcome to the Apple Community.
Check the location setting for the iTunes Store is correct.
You might also try restarting the Apple TV by removing ALL the cables for 30 seconds.
Restart your router.
If you are still having problems try a restore. -
I rented a movie on my Apple TV and now I also want to watch the movie on my Mac. How do I access the rented movie without having to rent again from the Mac?
Welcome to the Apple community.
If you rent a movie on the Apple TV, then it can only be watched on the Apple TV. If you want to watch movies on multiple devices, you need to download it to your computer, where you can then transfer it to other devices or stream it to your Apple TV as well as watch it from your Mac. -
hi ! just rented a movie through an apple tv and it stopped, i cant get it back and when go to check rentals its like in process and nothing is hapening still in process, why is that? can u fix it?
Mr. Churchill - First, to answer your last questions:
Yes, the movie is fully downloaded, all 3.69 GBs.
No the Apple TV has 127.5 GBs of its 144.63 GBs free.
Second, I tried turning the Time Capsule WiFi rounter and Apple TV off (for at least two or three minutes, not the usual 10 seconds recommended) and I still could not move the movie.
Third, I severed the link and set it up again re-synced all 5,103 items back and still when I move the movies to the Apple TV box and Apply it, after 35 seconds it stops the sync and moves it back the the Rented Movies box.
Though I have set my Apple TV to sync with my MacBook Pro I cannot find a way to connect it to other than shared library, but not the "not shared library" (Is this what the Rented Movies are?). Is what Fletch is talking about int the "Rental Movies not showing up on Apple TV" discussion my problem and a solution?
Fletsch
Re: Rental Movies not showing up on Apple TV
Mar 4, 2008 1:58 PM (in response to Mark_Mac)
there are three possibilities: you have not upgraded to version 2.0 or in Summary on the ATV device in iTunes, you should look whether you have it set up to only sync or otherwise disables movie syncing, or you have not paired your Mac to the ATV (on your tv, settings/computers/connect to itunes library - not shared library)
MacMini core duo, Mac OS X (10.4.8)
Or is it something else? -
Hi I am Del
I am trying to rent a movie on my Apple tv keep getting the message - verification required before you can make purchases you must go to the itunes store on your computer and verify your payment information
ThanksHave you paired your Apple Tv with your iTunes account? That's how rentals and purchases are billed. If, however, you have already done that it is possible that there is a glitch in the system. I've had that happen occasionally and it usually goes away if I reset Apple Tv. On one occasion that I didn't work so I had to go to iTunes and deauthorize and then authorize this computer. Also, check to see if your Home Sharing is on (under File in iTunes). Hope that helps.
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How do I verify my "payment information" to rent a movie on my Apple TV for the first time.
Movies are not bought via Netflix, then are rented or borrowed.
For iTunes account issues, contact iTunes Customer Support. -
I have rented a movie on my apple tv but how do I now watch that on my iPad I can't find it anywhere?
From http://support.apple.com/kb/HT1657 :
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
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