HT1498 I tried to download a rented movie and it is only at 46%. When I try to view it there is an error message "error when loading" . I have gone to settings and checked my downloads it advises that there are no downloads. I have reset the resolution t

I am having problems renting a movie from the apple TV. The download only goes to 46%. I have tried changing the resolution to 720, I have gone to the settings and check for rentals it advises that there is no additional rentals found.
Any suggestions.

You have to go to SMTP settings for your email account and enter a password there. Sended and receiving are two different activities managed by 2 differet servers, and each may require a separate user ID and password.

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I have upgraded to an Iphone 6 and am at IOS 8.2. My calendar alerts no longer show up as notifications on my phone. I have gone into settings and double checked that notifications for calendar was on and it is. Any ideas on a fix?

I have upgraded to an Iphone 6 and am at IOS 8.2. My calendar alerts no longer show up as notifications on my phone. I have gone into settings and double checked that notifications for calendar was on and it is. Any ideas on a fix?

I have iPhone 4s but the same problem with calendar on 8.2 iOS - no sound, no notification appears - but everything is switched on.

HT5858 My speaker no longer works on my Iphone 3. I have gone into settings and checked the volume, but everything is OK

I have an Iphone 3 and all of a sudden the speaker no longer works on the phone. I have gone into settings and played around with the volumethere, but that made no difference. Is there something else I should be doing?

Hi there shirleyfromlakewood,
You may find the troubleshooting steps in the article below helpful.
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/ts1630
-Griff W.

Facetime problem. am having issues with facetime on iphone 4. Have gone to settings and turned on facetime and it will work (have tested it and my partner can facetime me but no icon comes up on my phone and so doesnt link to any of my contacts

Facetime problem. am having issues with facetime on iphone 4. Have gone to settings and turned on facetime and it will work (have tested it and my partner can facetime me but no icon comes up on my phone and so doesnt link to any of my contacts

Oh boy! Acting kind of weird seems to be an understatement, aquaequus!
What type of troubleshooting were we able to do with you? I want to make sure that we can get some sort of resolution for this problem.
It is quite possible the battery door may get your phone in working order again. I'm not sure if the store has it in stock, but it is available in our warehouse for $14.99 which can be ordered via customer service.
Tamara H.
Follow us on Twitter @VZWSupport

My grandson played with my 4th generation iPod touch and the phone icon and contacts icon are gone. I have gone to settings and done the "reset all settings" and "reset home screen layout" with no success. I also did a hard reset. No luck. Help?

My grandson played with my 4th generation iPod touch and the phone icon and contacts icon are gone. I have gone to settings and done the "reset all settings" and "reset home screen layout" with no success. I also did a hard reset. No luck. I can get to my apps through the search screen but no icons.Help?

Try doing a Spotlight search for the Contacts app.
Read this for doing a search:
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/spotlight -search/
(Skip to the section for Spotlight on iOS)
(Note that my links to other pages may promote my organization, and this should not be taken as an endorsement by Apple)

I cannot delete music off my phone... I have gone to settings and the cloud stuff is gone. but when I try to swipe left to right or right to left to delete songs I want off my phone, it just plays the song!!!! How do I seriously delete music now?

I cannot delete music off my phone... I have gone to settings and the cloud stuff is gone. but when I try to swipe left to right or right to left to delete songs I want off my phone, it just plays the song!!!! How do I seriously delete music now??

Figured it out.

I lost my handset and now have a replacement but when I try to backup from icloud I get a message saying 'cannot Load Backups' Can anyone help?

I lost my handset (iphone 4s) and now have a replacement but when I try to restore from icloud I get a message saying 'cannot load backups'. Can anyone help?

Unless you've tried to install an older version of iTunes that message likely indicates a corrupt library file. See Empty/corrupt library after upgrade/crash...
tt2

TS1702 I have the Ipod Touch and installed Skype. I have an account with Skype but when I try to connect my Ipod, I receive a message saying " We didn't recognize your Skype Name and password" I connect to Skype through my Facebook account.

I can not connect to Skype on my I-pod. I use my facebook account to log into Skype on my pc but when I try to log in on th i-pod I receive a message saying "We didn't recognize your Skype Name and password"

Try contacting/going to their support site either/or Skype or FB. I would start with Skype

After downloading Firefox, I cannot get into my gmail account. I have gone to settings and fid everything that was suggested.

Help!

Reload the webpage while bypassing the cache using '''one''' of the following steps:
*Hold down the ''Shift'' key and click the ''Reload'' button with a left click.
OR
*Press ''Ctrl'' + ''F5'' or ''Ctrl'' + ''Shift'' + ''R'' (Windows and Linux)
*Press ''Command'' + ''Shift'' + ''R'' (Mac)
Let us know if this solves the issues you are having.

New error message in rendering: "Multiplexing has failed.Please recheck settings and try again"

Rendering part 2 of two part movie to AVCHD M2T1980x1020p24 for burning blu-ray. Part 1was fine and was similar in size, complexity and content to part 2 (part 2 is just the continuation and more of the same). I don't know why this problem would start now, but now I started getting one of two messages:
"Multiplexing has failed. Please recheck settings..."
or
"Compiling movie has failed. Unknown error."
The program subsequently crashes /quits.
Computer: Macbook pro with 8 GB RAM.

These may help... or they may not, since at least one is for PPro, but there may be some ideas to help your problem
Error Compiling Movie http://kb2.adobe.com/cps/906/cpsid_90670.html
-and http://helpx.adobe.com/premiere-pro/kb/error-compiling-movie-rendering-or.html

I just bought my new iphone 4s and when I make a call or receive a call i can barely hear them. I have gone to settings and to sounds and turn it all the way up, but it doesn't help. What else can I do?

I just bought my new iphone 4s and when I make a call or receive a call I can barely hear them.

Plastic packaging film?

HT4623 I have the iphone 4 and just updated the software 6.1.3 and now my video will not zoom in or out anyone else have that happen and is there a way to fix it, I have gone into settings etc, thanks

I have the iphone 4s and just did the software 6.1.3 and now I can not zoom with the video, I have gon into settings and all but can not fix this did anyone else have this problem and how can I fix this? thanks

You cannot update iPhone 4 to IOS 8.1.2, the highest you can update is IOS 7.1.2.
Unless you've iPhone 4S (looks similar to iPhone 4)

I have a iphone 4s my phone ringer is not working. I have gone to settings, sound and can't find anything turned off., I have a iphone 4s my phone ringer is not working. I have gone to settings, sound and can't find anything turned off.

My phone ringer will not work. I have gone to settings and sounds and have the volume up all the way. The vibrate setting is off.

settings - notification - message - show preview - off

When trying to download a rented movie it says ErrorDomain3 and can't download but it downloaded a movie I bought rather than rented. I have an iPhone 6.

When trying to download a rented movie it says ErrorDomain3 and can't download but it downloaded a movie I bought rather than rented. I have an iPhone 6.

Are you doing it thru the Settings panel or are you downloading independently thru the App Store?
Settings / Facebook / Install on iOS 6.1.3 Will need to sign in your valid FB account.

Since my update, when I try to view videos(rather I already owned or just rented from iTunes) the movie starts playing then I get a pop up can't download view. I've reset my settings, still not working.

Since my update, when I try to view videos(rather I already owned or just rented from iTunes) the movie starts playing then I get a pop up can't download view. I've reset my settings, still not working.

You said:
We still couldn't get it to stop timing out. I tried to download the firmware from iClarified but iTunes said it didn't recognise the software.
Just what did yo do to gt iTunes to see the download:

HT1498 I tried to download a rented movie and it is only at 46%. When I try to view it there is an error message "error when loading" . I have gone to settings and checked my downloads it advises that there are no downloads. I have reset the resolution t

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