HT1498 Is it typical for a rented movie through iTunes to take hours to download?

I rented a movie through iTunes which was paid for without trouble. Now, whenever I go to start the movie, it says it needs at least 4 hours to load. I'm just trying to make sure that this is typical for Apple TV and nothing to do with any problems with the Apple TV.

The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.

Similar Messages

  • HT1657 Rented movie in iTunes and it won't download. It has been downloading for 2 hours now.

    Rented movie in iTunes and it won't download. It has been downloading for 2 hours now.

    I had the same problem.  Movie never completely finished downloading so we went to bed.   Next day, no movie. Credit card was charged.  Question now is where is my refund....

  • Rented movie, it took nearly an hour to download, but I can't  open it???

    Rented movie, it took nearly an hour to download, but I can't  open it???

    Actually, there seems to be a bit of a bug.  Encountered this with a couple of files my wife made.  The files were set to "open with" the new Keynote, but clicking the file brought up this error.  Right-clicking and selecting "open with..." worked correctly.  I can only assume the OS was attempting to open the file with Keynote '09 despite the file property setting.
    Probably requires a Launch Services DB reset (although I haven't actually tried it on my wife's MBA yet...since she's still "working on stuff".  So I can't confirm if it will solve the problem).
    /System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.fram ework/Support/lsregister -kill -r -domain local -domain system -domain user ; killall Dock

  • Why will some movies on apple TV take hours to download?

    I purchased a movie from iTunes and it takes longer than usual to download.  Sometimes they take 8 hours or 4 hours.  Usually, it only needs to download to 1% and I can start watching it.  Why is it taking so long??? and who do I call if there's a problem?

    That depends on the network. It will start once enough has loaded to play without interuption.
    Check speedtest.net
    Need 8mbps for instant 1080P
    6mbps for 720P
    Check interference using istumbler or netstumbler
    Ensure you are on your ISPs DNS

  • TS1424 trying to rent a movie through itunes on my apple TV and I continue to get a payment verification error even though the payment information is correct and the bank authorizes the purchase?

    What is the solution to problem renting movie through itunes on apple TV when payment verification not accepted even though the bank authorizes the payment?

    If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1657 Do I have to wait for a rented movie to download before playing?

    I seem to need to wait for my rented movie to fully download before playing. Is this normal? I would have expected once the download has begun, for playing the movies to be possible. Any advice?

    Nope. If they have them in stock, then you can get one, and if they don't, try again later. No list.

  • HT1657 Can I do watch something else on tv while I am waiting for my rented movie to download?

    Can we watch something else on our tv while we are waiting for our rented movie to download (Hours!!!)??? 

    Not advisable, the ATV (2n'd and 3'rd gen) doesn't have a hard drive, it is limited memory which is used for streaming only.
    Try to avoid renting HD... should not take as long.

  • HT204088 I was billed for a rented movie that never completely down loaded and I never was able to view. How do I get reimbursed???

    I was billed for a rented movie that never completely down loaded and I never was able to view. How do I get reimbursed???

    I'd report the problem to the iTunes Store. 
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not downloading properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • I have a receipt for a rented movie but can't find the movie in iTunes or on Video app.

    I have a receipt for a rented movie but can't find the movie in iTunes or on Video app. Shouldn't it show in my movie file on iTunes or Video app on iPad?

    If you rented it on your iPad then it should have downloaded into its Videos app - if it hasn't completed downloading then it might still show in the iTunes app in a Downloads tab in it (Downloads only shows if there are downloads happening), the iTunes app on your iPad is just the store.
    If it doesn't show in Videos then does it show via the iPad's spotlight search screen : pull down the centre of the homescreen (not from the very top of the screen, that will open Notification Centre) ?
    If you rented it on your computer's iTunes then you will have to connect the iPad to your computer's iTunes and use its Movies tab to move it over to the iPad - rentals are a one-time only download, so won't show on your iPad for redownloading.
    If you can't find it on the device/computer that you rented it on then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com

  • Can I use home sharing to watch a rented movie on itunes on another computer

    can I use home sharing to watch a rented movie on itunes on another computer (I already have home sharing with other computers set up, but I don't see it.)?

    Please be aware of the movie rental's time limitation that you have 30 days from the time of rental to watch your movie, and once you start watching it, you have 24 hours to finish watching it. You may watch it as many times as you like during those 24 hours. It may be helpful to make sure the download completes successfully before you begin watching the movie.
    Once the download is complete you can watch it without an Internet connection. However, an Internet connection to the iTunes Store is required to authorize playback or activate the 24 hours time-limit of movie rentals. This means, only during the starting of the movie. Once you have started playing the movie rental, internet connection is not required. You can play anywhere without internet connection.
    You may need to validate the rental prior to watching so it starts the rental period timer and for that you will need an internet connection. You can probably do that by starting the rented movie while on the Airport Wifi or right before leaving home. You'll have 24 hours to watch the movie after you start it.
    For more information on movie rentals, you can visit:
    iTunes Store: Movie rental frequently asked questions (FAQ)
    http://support.apple.com/kb/HT1657
    Note: 24 hours time limit is for United States customer only, while 48 hours for other countries.

  • Can I watch a rented movie from iTunes on my iPhone while on a plane?

    Can I watch a rented movie from iTunes on my iPhone while on a plane?

    I read that I may need to start the movie prior to departure so that it can connect via wifi (or whatever internet connection I use) and start the 24-hr "timer" for rented movies.  So,.. no truth to that?  More specifically, I can start a rented movie on iTunes, while on a plane, without an internet connection?

  • Can't move rented movie from itunes to Apple TV (1st gen)

    I have rented a movie through iTunes but cannot transfer this to my Apple TV (1st gen). I have tried dragging and dropping the movie into the Apple TV device section on iTunes but it won't allow me to do this. I have tried syncing and this has made no difference. No rental section appears on the Apple TV either. Can anyone suggest what else I should try? I have an Australian iTunes account.

    Steve: I know this does not solve your current problem, as it is a strange one, but wht not report the problem download to the itunes store, get a credit then rent it again on your ATV. It might be a slower dl but at least you do not have to wait for a sync as the movie will be erased after you watch it anyway.
    Good luck

  • I rented a movie through iTunes and it downloaded but won't play.

    I rented a movie through iTunes and it downloaded but won't play. It is present in the videos app but doesn't load the picture for the movie. When I go to play it, it just opens and then closes. There is an iCloud icon that suggests the movie has not Been downloaded and when I click it it says that the movie has already been rented but not downloaded and that I need to go to downloads to manage it. It is not present in my iTunes download page however. And when I go to rent it again all I get is a watch button that directs me back to the videos app with no way to watch it.

    Hi Refvoxa,
    Thanks for visiting Apple Support Communities.
    If you are not able to play or download a movie rental on your iPad, first restart your device:
    Restarting your device
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
    Press and hold the Sleep/Wake button until the Apple logo appears.
    Note: Reset your device only if you are unable to restart it.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    After your iPad restarts, try resuming the download again:
    If your download was interrupted using your iPhone, iPad, or iPod touch
    From the Home screen, tap the iTunes app.
    For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
    Enter your account name and password if prompted.
    Tap the blue download arrow to resume.
    iTunes: How to resume interrupted iTunes Store downloads
    http://support.apple.com/kb/HT1725
    If the movie still does not appear in Downloads, and can't be played, I recommend reporting the issue with your purchase:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Regards,
    Jeremy

  • Does it always take hours to download a movie through the apple tv when you rent from I tunes

    Does it always take hours to download a movie through apple tv when renting a movies through itunes?

    This is dependent on your network connection. Check www.speedtest.net
    6mbps is required for instant HD rentals
    You can switch to SD in the settings if on a slower connection

  • HT1551 I am able to rent move through Apple TV but unable to watch. Asked to decrease resolution to potential allow movie to be viewed. What is the problem? Oliver

    I am able to sign onto and rent movies through Apple TV. Unable to watch. Asks to decrease TV resolution to potentially allow viewing. What is the problem? New TV with new router.

    Hi vazandrew, thanks for your help, Ive just checked, both home sharings ie Apple TV and itunes on my laptop, and they were both on , but for the heck of it, I turned them off and back on again. I still have the same problem.
    Im looking in purchased films, am I looking in the right place ?
    Thanks

Maybe you are looking for

  • 10.1.3.2 migration results in "not a registered TLD namespace error".

    After migrating from 10.1.3.1 to 10.1.3.2 JDEV I received the following error message in many jsps: Error(11): "http://jakarta.apache.org/taglibs/xtags-1.0" is not a registered TLD namespace. Error(5): "http://jakarta.apache.org/taglibs/dbtags" is no

  • Oracle bi authentication error

    Hi, I am getting authentication error when I tried to login in to oracle bi publisher when I tried to save an i bot again I get authentication error. Is there anyway for me to override authentication or what can caıuse something like this. any help w

  • Java 1.5.0.2 deployment fix?

    1. My reading of this 4 yerar old bug: http://forums.java.net/jive/thread.jspa?threadID=315&tstart=0 lead me to belive that word smithing would be done to improve the scarry screen for the sofware publishers that are certified. IT WAS NOT, SAME SCARY

  • Writing or modifying text files in java

    Dear all, I have the next text file: goods: 5 bids: 4 % num, price, good, good, ..., good, # 0 2075 1 4 # 1 3000 1 2 3 4 # 2 520 3 # 3 3000 2 3 4 # I have to modify or create the file above, using output data from one java program. For example, The o

  • How do I prevent AIR privateMemory from ballooning in Linux?

    Okay, so we're making an AIR 2.7 App that runs on Linux. It swaps out child swf files all the time, the same five files, all loaded into the app once and playing in sequence. Running on a Mac, the privateMemory continually reads around 400MB, give or