HT1498 Trouble watching rented movie on Apple TV

I have rented movies through my laptop several times and transferred them to my Apple TV to watch them.  However, I rented one the other day and after I transferred it and pulled it up to play it, I got the message that I wasn't authorized to do so.  However, the other movies I've rented I can play without a problem.
Does anyone know how to fix this?

I am having the same problem. Rented a movie tonight. Downloaded it to my ipad but when I try to airplay it to my Apple TV, I'm only getting sound. I have checked my Apple TV is updated, I restarted it and unplugged it for 30 seconds. On my Apple TV I checked itunes for rentals and it says there is nothing there. The only thing I have not tried is restarting my ipad. It's an ipad 2 btw. If I get it sorted out, I'll let ya know how.

Similar Messages

  • We used to be able to watch rented movies from Apple TV right away.  Now it takes hours.  Is there a setting to change?

    We used to be able to watch rented movies from Apple TV right away.  Now it takes hours.  Is there a setting to change?  They used to start playing after a few minutes of starting the download but not now.  What's up?

    Pat, I've been experiencing this issue intermittently for weeks.  It seems to occur with HD content --including HD trailers --exclusively.  Tonight has been no exception.
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    I was an early adopter of AppleTV.  It has not been problematic until now.  This is trying my patience.  My advice is that you request a refund everytime this happens.  I do.
    I am taking this matter to the VP of iTunes services.  If Apple's servers are choking, or if their streams are being throttled by ISP's, or internet TV is too ambitious for this country's internet infrastructure, I deserve to know.

  • Problems watching rented movies from Apple TV.

    I'm having trouble watching a rented movie on Apple TV.  The movie loads, but when I play the movie it gets "hung" and wont play.  I've upgraded to the latest update and have tried re-starting Apple TV with no luck.

    You can go to this page - http://www.apple.com/support/itunes/store/download/ and read the info available - if none of that helps then use the 'Contact Us' link at the bottom - you will be directed to - http://www.apple.com/support/itunes/store/browser/. From that page you will be asked to fill in various info. Very painless but you have to fill in the blanks.
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  • HT202157 anyone having trouble with renting movies with Apple TV?

    Not sure what to do,  can't seem to rent on Apple TV tonight.  Netflix is working and Itunes on my MAC is working.  I can always plug Mac to sound system but....  Anyone out there ith same trouble today.
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    I appreciate you trying to help. However, I have NO idea how to check for a '3rd party DNS'. As I said, it worked flawlessly on Monday. Wouldn't that mean I was corrected properly?
    I went to Apple TV support and in answer to rentaing movies it referred me with a link to this:
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  • Watch rented Movie on Apple TV

    I rented a movie on my macbook air and I am trying to watch / stream it to my apple tv. Unfortunately I cannot find any rented movies under shared movies (since the "home library" is that of my G5). How am I able to watch this movie on my TV since I asked this question prior to purchase and apparently it works, I just don't know how.

    This is a dumb situation. I also rented a movie on my MacBook laptop. My Apple TV is synced to my Desktop iMac. I went to watch the rented movie by going to "Shared Movies" on my Apple TV and it doesn't see the rented movie! If the movie is rented under the same AppleID as the machine that is synced to the Apple TV then we should be able to view it under the "Share Movies" option. There's no reason for this limitation except to make viewing our paid content ridiculously difficult.

  • Cant watch rented movies on apple tv after software update

    I recentlly bought apple tv and have not had a problem using it but this afternoon I went to rent a movie as per usual but had to instal a software update first, now i can't watch / rent / download movies.It asks me to confirm my credit card pin number then it just returns to the previous screen. I have tried verifying the credit card, resetting apple tv, turning on and off the modem, restarting apple tv, de registering other devices and it still doesnt work. Anyone know if there is a solution?

    I have exactly the same behavior.
    One small wrinkle, after re-entering CC details I couldn't even watch purchased TV shows. Then I reset the ATV and after it will allow me to watch TV shows we have bought but I still cannot purchase anything. There is no error message of any kind, it just goes back to the previous screen.
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    Ken
    <Email Edited by Host>

  • Cannot watch rented movie on apple tv 1

    I recently rented a movie from the iTunes store and downloaded it into my AppleTV (original version). Surprisingly, at the end of the download when I tried to watch the movie I got an alert message on the screen saying my  AppleTV is not authorized to show the movie. Is there something I missed about the compatibility of the original AppleTV and iTunes Store rentals?

    Try de/re authorising your computer.

  • Troubling finding rented movies on Apple TV

    Having recently been given an Apple TV I have managed to play music from iTunes and view photos however I cant view the film I rented via iTunes. Looking at iTunes it is showing that the movies has transferred to Apple TV but i cant find it. Confusing there is no folder called Rented Movies.

    In iTunes under the devices list the AppleTV will have a tab for movies and ransferring rentals.
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  • Watching rented movies on Apple TV

    Hi,
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    Never mind! Answered my own question, movie hadn't downloaded completely yet

  • Watching rented movies on Apple TV - are they stored locally?

    I've set up my new Apple TV and rented a movie. It said 20! hours to load - fine I left it over night and the next morning it was complete. I went to watch it in the evening and when I pressed play it started to load again!!
    I'm confused - I thought the movies you rent are downloaded to the Apple TV and do not need to be re-loaded? If I need to re-load each time and it takes 20+ hours to do so, the ATV is a bit useless for me!
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    thanks.

    I see this hasn't been answered yet. I've exactly the same problem and I'm not using Google DNS or OpenDNS.
    My problem - I rent an SD movie from my 2nd gen Apple TV, leave it thinking it's downloading. Sit down the following evening to watch the film only to be told 'Loading... will be ready to watch in 3hrs...'. Darn. Decide, ok, I'll leave it till tomorrow night. Come the following night, sit down again to enjoy the movie, lo and behold I'm greeted this time with 'Loading... will be ready to watch in 1 hr 33 mins...'! What's going on???
    I don't think this is good enough. I also own a 1st gen Apple TV and it never suffered from this - when you rented, it downloaded - none of this two day stop/start.
    I read up on the Google DNS issue and I'm definitely not using it. So what's the problem?? At the moment, it pretty much makes the 2nd gen Apple TV fairly useless for me which is a real shame as I loved the old one.
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  • HT1498 Can not rent movies on Apple TV

         The apple tv is connected to Wifi but renting a movie doesn't appear as an option.  We've tried turing the apple tv off but it still will not work.  Any suggestions.

    I wasn't aware there was an Internet option.
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  • HT1498 Problem with renting movie from Apple TV

    Apple tv first asked me about my credit card code and then asked to go to iTunes store in my computer. I dont heve this movie in my rentals and I dont know what to do?

    Hey pablo3113,
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    iTunes Store: Changing your payment information
    http://support.apple.com/kb/HT1918
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    Matt M.

  • Moving rented movies to Apple TV

    I rented a movie on my IMac but when I tried to watch on my Apple tv it doen't appear. i can see the ones I've bought but not the ones I rent. How can I watch rented movies on apple tv?

    Here is an article from the apple support website that might help.http://support.apple.com/kb/HT1498

  • HT1657 can I watch a rented movie on apple tv that was purchased on my phone

    Can I watch a rented movie on apple tv that was purchased on my phone

    I"m curious if the movie had been fully downloaded to the device before you turned on airplane mode.

  • HT1551 I am able to rent move through Apple TV but unable to watch. Asked to decrease resolution to potential allow movie to be viewed. What is the problem? Oliver

    I am able to sign onto and rent movies through Apple TV. Unable to watch. Asks to decrease TV resolution to potentially allow viewing. What is the problem? New TV with new router.

    Hi vazandrew, thanks for your help, Ive just checked, both home sharings ie Apple TV and itunes on my laptop, and they were both on , but for the heck of it, I turned them off and back on again. I still have the same problem.
    Im looking in purchased films, am I looking in the right place ?
    Thanks

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