HT1498 Unable to watch a rented movie from Apple TV!

So frustrating, rent a movie from iTunes on Apple TV and yet it will not download. This has happened multiple times. 
I have watched movies before on iTunes, but in the last few weeks they do not download. Have latest software updates, going thru Brighthouse network.
Stated I have rented movie have to click on setting and click download, but I did that but download continues to spin and nothing comes up. I unplugged Apple TV but that did not help.
Anyone have any suggestions?

Hey Jbmjazz!
It sounds like you may need to report an issue with your purchases:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thanks for using the Apple Support Communities. Have a good one!
-Braden

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