HT1515 My Airport Extreme keeps flashing amber. I have powered it down and hard reset it several times. Airport Utility on either of my MacBooks and any of my iPads cannot find it.
My iTunes library is on a HDD attached to the USB port of the Airport Extreme. We tend to run iTunes on my wife's MacBook and use Remote on our iPads to play music and interrogate the library. Ther connection from the MacBook regularly drops and iTunes defaults to the MacBook HD location for the library. When connection is restored, it therefore requires a rebuild/reload of the library, which can take some time, as it is over 70Gb. This time connection has been lost, the Airport Extreme is flashing amber and none of the Airport Utility programs on either of our MacBooks or iPads can see it. Can anyone advise as to how I get access to my iTunes library?
Since I can't seem to reset it here with the computer I have, can I take it to the apple store to reset it, and then bring it home to use it?
The old Express must be able to "see" your wireless network to "join" it, so unless you take your main wireless router with you to the Apple store along with the Express, things won't work.
The Apple Store might have a Mac running Leopard or Snow Leopard....but I would make an appointment first before I hauled everything down to the store.
Things would be much easier if you could invite a friend over to your house who might have a Mac using Leopard, or Snow Leopard, or a PC.
It would only take 5-10 minutes to get the Express configured.
Or, should I jsut buy a new one? And, if I am buying a new one to stream music, shouldn't I just go ahead and get apple tv (I think the price is very similar)?
Sorry, I can't tell you what is best for you. Talk the folks at the Apple Store to get some opinions.
If it were me, I would get a new Express. Careful on the AppleTV as it only has a digital audio output..... that may or may not work with your existing equipment.
http://www.apple.com/appletv/specs/
Similar Messages
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my airport extreme is flashing amber it says i need a ip address .... it was working just fine yesterday until i had to reboot cable modem how do i get my extreme to work again so i can have wireless..... please help!!!
Hi again Jen,
Most internet providers utilize "dhcp" -- you might want to check to see if your extreme is set to that function.
If you want to try, you need to go into airport utility and select MANUAL setup/ then click NETWORK button on top of the window. /select TCP/IP -- make sure that you see "Using DHCP" not MANUAL in the configuration window. If you do see using dhcp, click the renew dhcp lease button. Then you'd have to do the power down/up cycle again. If all this doesn't work, you can do a hard reset on your Extreme, which will bring it back to the way it came out of the box, then go through the same proccess that was used to set it up originally. -
I changed my internet box and now my airport extreme light is flashing amber but I have internet connection, how can I get the green light back
When you change modem (the internet box I presume) you should reset the AE to factory and redo the setup completely.
However if you merely want to stop the amber flashing.. find the cause.
Open the airport utility and click on the AE..
It will give you a list of faults or problems... fix each one and the light will turn green.
The most likely fault is double NAT.
That means the AE should be in bridge mode.. but if you list the fault we can give you further help with what to do to fix it if you cannot understand the instructions.
Apple does give a procedure to remove the problem although it may not always be the best solution.
eg Ignore.. the light will turn green.
Lately Apple is saying to use double NAT and ignore the problem.. I do not thing that is a good idea at all.
To bridge however may be easier after a full factory reset than trying to do a change to the setup.
If you run Yosemite.. then I recommend the following.. please read AE for TC.. (Time Capsule is what I mainly use but the setup is identical).
Factory reset universal
Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
Setup the TC again.
ie Start from a factory reset. No files are lost on the hard disk doing this.
Then redo the setup from the computer with Yosemite.
1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
eg TCgen5 and TCwifi for basestation and wireless respectively.
Even better if the issue is more wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round.
2. Use all passwords that also comply but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
3. Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking. If the TC is main router it will not be an issue.
In your case bridge is most likely required.. and it is up to you how you deal with this one.. for now see if it is stable.. if it gives you issues come back and fix it.
4. Set IPv6 to link-local only on the computer..
This is strange one in that apple should have fixed this up ages ago.. but we are finding the auto setting even on Yosemite is still giving the wrong setup. -
I hard re-set my airport extreme, and now it won't come back. Keeps flashing amber for ever!!! help
I forgot my network password, so I attempted to hard set my aiport extreme. Now I can not get it to come back to green. Won't stop flashing amber. Have tried to re-set and un-plug several times to see if I can bring it back and no luck. Anybody have any suggesions?
Sometimes you just have to perform the reset multiple times to get it to "stick." If after multple attempts, it still does not reset properly, it may be possible that your AirPort has failed.
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My airport extreme keeps disconnecting
My airport extreme keeps disconnecting from internet. This never occurred before I changed my router to the new extreme. It seems to be a piece of ****. I Tried all the solutions posted in the forum for no avail. I'running Mavericks in an iMac 2008. Anyone found a solution ?
I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
Power-up your computer(s).
In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.
If the above steps do not solve the problem, start over with step 1 above, but then perform the next steps between steps 1 & 2. above.
Disconnect the AirPort base station from the Internet broadband modem.
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
Continue with step 2 in the first set of steps. -
My NEW Airport Extreme keeps shutting down.
My NEW Airport Extreme keeps shutting down at random intervals. No power light, not amber, green or flashing. I had to reset it four time this morning in a 10 minute span this morning. I have plugged it into the wall socket directly and now in a surge protector but still having issues. At time it just shuts down while being online. This Airport Extreme is not even three weeks home from being bought at an Apple store.
Take the defective AirPort Extreme back to the Apple Store and exchange it for another device.
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My new AirPort Extreme keeps shutting down. The status light is off. If I unplug and re-plug it comes back on and reconnects. Also, it disconnects my iPad and iPhone even though the status light is green. I go to airport utilities and the internet dot is amber and the base station is green. I check wireless clients and both iPad and iPhone show excellent connection but are not connected. If I disconnect and re-connect it restores connection. My old AirPort Extreme never had this problem. I read a couple of comments from owners with similar problems and you pushed it off on the iMac or other things. I hope you have an answer for me!
If it has power, an Extreme's status light should never be off.
Try another power outlet. If it still doesn't work, return or exchange it for a new one. -
How to deactivate a shared Hard drive on Airport Extreme - keeps sleeping
was curious if anyone one knows how to temporally deactivate a shared Hard drive on Airport Extreme - keeps sleeping every 30mins and have to wait 12 second for the drive to spin up and wait for the beach ball to stop spinning. Getting really aggravating.... Thanks
The external harddrive is NTFS format and someone from apple told me that it would have to be reformatted to be seen by the Extreme -- Needless to say with 33% of the hard drive filled, I do NOT want to reformat.
Unfortunately, HDDs attached to the USB port of the AirPort Extreme, cannot be recognized by the AirPort if formatted in NTFS. If you do not wish to reformat this drive, you will either have to use a different drive or connect this drive to a Windows PC for sharing on the network.
The AirPort can only share drives formatted in HFS+ or FAT32. -
I have an Airport Express, which flashes amber, but when I go to manual set up, it says there's an error and tells me to close configuration? Once I complete that, the same thing occurs, and there's another error message?
Is this a new AirPort Express, or one that you have had for some time that has now developed problems?
What function do you want the Express to perform on your network? -
Why does my AirPort Extreme keep shutting off?
My AirPort Extreme keeps shutting off randomly can any one help?
-thanksMore experience leads me to believe the problem is with the new iMac. If I get the network going by turning AirPort Extreme power off, then on, I see a good signal at my iMac. Experience shows the network drops off after several hours. But yesterday I turned the iMac off, and the network remainded up (I could see it on my iPhone and iPad) throughout the night. That's the first time that has happened since I got the new iMac. Never had this issue with the old machine. I transferred all file to the new machine from a Time Machine backup that was up-to-date. Am working with Apple support. They had me do a re-boot of the AirPort and will call back tomorrow AM to learn it did not solve the problem, but turning off the iMac does. Darn.
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I am having problems opening videos on my MacBook Air. I keep receiving the message to download Adobe flash player. I have gone to the site an downloaded it several times. It shows it is actually downloading, but still receive the message.
Hi..
Assuming you are using Safari ...
Quit Safari.
Open System Preferences > Flash Player then select the Storage tab. Click: Delete All
Now uninstall the Flash plugin then reinstall new > Troubleshoot Flash Player | Mac OS
Make sure to uninstall the currently installed Flash plugin first.
Launch Safari From your Safari menu bar click Safari > Empty Cache
Now try a video.
BTW... if you have the ClickToFlash extension installed, that can prevent Flash based video from streaming. It can also be installed as a plugin in /Library/Internet-Plug-Ins.
And check to see if Safari is running in 32 bit mode. Right or control click the Safari icon in your Applications folder then click Get Info. If the box next to: Open in 32 bit mode is selected, deselect, quit then relaunch Safari. -
My iPad mini keeps turning itself off and then the apple logo keeps flashing constantly, i have charged it fully and restored it many times. what can i do?
If you have restored to factory settings and started as new, there is nothing more that you can do on your own. Make an appointment at an Apple Store and ask them for help. You might have a hardware problem and the Apple Store techs will be able to determine that.
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I keep getting 'an unexpected error occurred. Try again.' error message when trying to reconnect to my AirPort Time Capsule. I have soft and hard reset and, eventually, factory reset the device. What do I do to correct the error?
Hi Philjp,
If you are having issues connecting to your Airport Time Capsule, even after a factory reset, you may find the following article helpful:
Apple Support: AirPort base station not seen or "An unexpected error occurred" appears in AirPort Utility 6.3
http://support.apple.com/kb/TS4597
Regards,
- Brenden -
My iPad 1 apps keeps crashing. I have closed all running background apps,reset by holding power and home buttons but nothing works. Please help its starting to get very frustrating and annoying.
What exactly do you mean by "crashing" and is it occuring on a specific app or under specific circumstances?
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I keep getting my Yahoo mail password rejected. I think it is the server IMAP. I have gone into mail prefference reset it several times. I still get the pop up on Mac pro and I mac computers.
Sounds more like your Yahoo mail account has been hacked. The hacker probably changed your password. Report it to Yahoo.
Allan
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