HT1527 error 4002--What is it? (iTunes store)

I installed the newest iTunes version and apparently something went wrong. Every time I open the program I see a box containing this: [ We could not complete your iTunes store request. An unknown error occurred. (4002)]. The error suggests I try again later, but this error never goes away.
I removed iTunes and re-installed it--no help.
I have had iTunes for some time, so it isn't my computer. Something happened as soon as I installed the new version.
Any ideas or suggestions? I'd appreciate it.
Laurie

Call your bank, cancel the card and get the charge investigated and reversed. Change your Apple ID password. Get a low limit or prepaid credit card for future Itunes transactions. I think the card wasn't comprimised but the Apple Itunes purchasing system. Seems it may be time to close the Luxembourg store or change of staff perhaps?

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At the moment I can use my apple Id on my iPod touch to connect to iCloud and IMessage and FaceTime but it doesn't work on App Store & iTunes just on iPod Face to an error: can not connect to iTunes Store. (Setting... itunes & app store)What's wrong? My apple Id is working on my MacBook Pro as well. And it was working on this iPod before resetting . Just after resetting I can not connect to App Store & iTunes and I can not instal any app even free apps

Try
Can't connect to the iTunes Store

I keep receiving the error message "Cannot complete your iTunes store request. Ref#4002"

I keep receiving the following error message "Cannot complete your iTunes store request. Reference #4002. It happens 98% of the time when I try to add a song to the cloud. Any ideas as to how to fix this?

Okay, do as the complete message states and contact iTunes customer support.
No one in these user to user support forums can assist with account issues.

When trying to update or add new apps to our daughters iTouch she gets and error saying "cannot connnect to iTunes stores." What to do? We have reset the password, gone into the apple store and so much more.

We are trying to update and add new apps to an iTouch and we get an error saying "cannot connect with iTunes store." We have already reset our password.

Hello jaybearden,
Thanks for the question. After reviewing your post, it sounds like you are not able to restore the iOS device since you get an error 9. I would recommend that you read this article, it may be able to help the issue.
Resolve iOS update and restore errors - Apple Support
Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
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Error 4002- what to do ?

error 4002- what to do ?

Apple, Mac, iMac, OSX 10.8.2.
iTunes10.X und später iTunes11.
iTunesMatch.
Abbruch in Schritt 3 "Laden der Grafiken und restlichen Songs (62)" und "0 von 62 Artikeln geladen"
Fehler 4002:
Beim iTunes Store ist ein Fehler aufgetreten.
Bitte versuchen Sie es spaeter erneut.
Ich hatte Kontakt zu Apple wegen genau diesem Problem.
Nach Wochen der Fehlersuche steht mit grosser Wahrscheinlichkeit fest:
Das ist ein iTunesMatch-Problem.
Fuer dieses Problem hat Apple bisher keine Loesung!
Das hoert sich dann in AppleSprech genau so an:
"Leider kann ich Ihnen im Moment keine weiteren Vorgehensweisen bei der Verwendung vom iTunes Match bereitstellen, welche zur Optimierung beitragen".
Folgende "Reparaturversuche" blieben erfolglos:
Match AUS-AN
Genius AUS-AN
iTunesMediathek/Neu/Importieren ohne kopieren zu 200 Stücken mit jeweiligem Synchronisieren/Fehler 4002 nach ca 1000 Stücken.
Jetzt: iTunesMatch-Kündigung mit Rückerstattung.

OS 6: Downloaded OS 6. Error message "Cannot connect to Itunes store" when attempting to access the App Store

After downloading OS 6, receive this error message "Cannot connect to Itunes store" after attempting to access the App Store. I can access Itunes. Advise

Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Could be you are not connecting to the internet via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

TS3297 When trying to purchase music on my MacBook Pro I got this message: Could not purchase "Wish List". An unknown error occurred (5002) in the iTunes store.

Trying to purchase music and received this message: Could not purchase "Wish List". An unknown error occurred (5002) in the iTunes store. Try again later. I have tryed multiple times and still keep getting this error message. I have the downloaded the latest iTunes version. What is the answer?

So you already followed these steps?
This alert is often the result of an issue with verifying your billing.
Quit iTunes.
Open iTunes.
Test the issue.
If it persists, sign in to store.apple.com using your iTunes account
Click on Change account information
Modify or remove your credit card information.
Click Continue.
Test the issue.
If you have I'd try calling AppleCare back and telling the it is error 5002 and already tried troubleshooting steps as listed in TS3297 and that you have already tried to email iTunes support and have yet to recieve a response.

HT3204 I have been receiving the error message ...'iTunes store is unable to process purchases at this time. Please try again later" over that last month with increasing frequency

I have been receiving the error message ...'iTunes store is unable to process purchases at this time. Please try again later" over that last month with increasing frequency. What is the cause and solution?

Hello e-b p,
Thanks for the question, and welcome to Apple Support Communities.
When encountering iTunes Store connectivity issues, the following resources provide the best solutions. To isolate the issue further, I'd be curious to know if it persists on other Wi-Fi networks (assuming you are using a portable computer). Either way, please attempt the steps outlined in these articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks,
Matt M.

Buenas noches como puedo arreglar el error de "imposible conectarse con iTunes store"

Buenas noches como puedo arreglar el error de "imposible conectarse con iTunes store"

Google translate:
hen I open app store and try to download any application and pressed install seemed as if he were to do but gets home 'Unable to connect to iTunes store and a button' ok 'What do I do?
Now restart the iPod, turn off the wi-fi iPod, I closed the application by double clicking thehome button, and I could not. I was checking the possible alerts iTunes store and nomatches 'Can not connect to iTunes store'.
If I can get to the Internet, iTunes, App Store, but I can not install apps. Now I've done isdownload my apps from my computer but I need to fix that problem.
For your attention, thank you very much, hope can help.
Try here:
Can't connect to the iTunes Store

Even during the download of free content pops up an error can not connect to itunes store.

During the download of free content pops up an error can not connect to itunes store.

Got a bit further, but now just sat here with 2 apps waiting!
Wifi is fine, can surf, email, etc, but store is still not working.

TS1368 Has anyone found this article useful? Any other suggestions to resolve the error, "cannot connect to the itunes store" ?

Any other suggestions to resolve the error, "cannot connect to the itunes store" ?

Hi paul.labiche,
When having iTunes Store connectivity issues, the following articles provide the best solutions:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks,
Matt M.

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Microsoft Windows 7 Ultimate Edition Service Pack 1 (Build 7601)
Olidata Chile S.A. A1xIM0
iTunes 10.5.2.11
QuickTime 7.7.1
FairPlay 1.13.37
Soporte para aplicaciones de Apple 2.1.6
Biblioteca de actualización del iPod 10.0d2
Controlador CD 2.2.0.1
DLL controlador CD 2.1.1.1
Dispositivo móvil de Apple 4.0.0.97
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
Número de serie de iTunes 001FA6C400FD8688
El usuario actual no es un administrador.
La fecha y la hora local es: 2011-12-23 16:33:11.
iTunes no se ejecuta en modo seguro.
La composición acelerada de WebKit está activada.
Compatible con HDCP.
Compatible con Core Media.
Información de pantalla de vídeo
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** Información de complementos externos ****
No hay complementos externos instalados.
iPodService 10.5.2.11 se está ejecutando.
iTunesHelper 10.5.2.11 se está ejecutando.
Apple Mobile Device service 3.3.0.0 se está ejecutando.
**** Pruebas de conectividad de red ****
Información del adaptador de red
Nombre del adaptador:          {E979FEA8-F251-4624-925C-DBFCF14F73D4}
Descripción:          Realtek RTL8191SE Wireless LAN 802.11n PCI-E NIC
Dirección IP:          192.168.1.210
Submáscara de red:          255.255.255.0
Puerta de vínculo predeterminada:          192.168.1.1
DHCP activado:          No
Servidor DHCP:
Concesión obtenida:          Wed Dec 31 19:00:00 1969
Caducidad de la concesión:          Wed Dec 31 19:00:00 1969
Servidores DNS:          200.48.225.130
                    200.48.225.146
Conexión activa:          Conexión LAN
Conectado:          Sí
Conectado:                    Sí
Módem en uso:          No
LAN en uso:          Sí
Proxy en uso:          No
Compatibilidad con SSL 3.0:          Activado
Compatibilidad con TLS 1.0:          Activado
Información del firewall
El firewall de Windows está activado.
iTunes está deshabilitado en el firewall de Windows.
Se ha podido establecer conexión con el sitio web de Apple.
Se ha podido establecer conexión con iTunes Store para explorar.
Se ha podido establecer conexión con iTunes Store para realizar compras.
Se ha podido establecer conexión con el servidor de activación del iPhone.
No se ha podido establecer conexión con el servidor de actualización del firmware.
Se ha agotado el tiempo de espera de la conexión de red.
Se ha podido establecer conexión con el servidor de Gracenote.
Último acceso a iTunes Store: 2011-12-23 16:30:18.

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HT1527 error 4002--What is it? (iTunes store)

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