HT1527 iTunes does not detect my iphone 4s but it shows in Windows

I just purchased an iPhone 4s & a New iPad. Neither one are being recognised on my iTunes. I get a message saying that my Apple Mobile Device Support & iTunes are from an earlier version & need to be removed & re-installed.I have version 10.6.3 so I don't know how I can get any more recent. I have updated my McAffe Security & Firewall and have uninstalled & reinstalled ALL of the Apple componants & iTunes 4 times now. I still keep getting this message. I even stopped & then restarted the AMDS in the control panel & made sure it was set to Automatic Start.
This is really frustrating! I would appreciate any help anyone can give me. I have Windows 7 Ultimate OS. Thanks!

I somehow got 10.6 to download. I'm not even sure how I did it. I did a System Restore to an earlier point and everything was fine - go figure?? Now I have a new problem - 10.7. That trick didn't work with this update. I am seriosly considering a new computer, a MAC. I figure it can't be nearly this much trouble if everything is made by the same company, oplus my current PC is 6 years old!
Since I am trying one last ditch effort to get this to work before spending $2000, I might as well see if you might have a solution so here goes:
After downloading and installing Itunes 10.7 from Apple, I have no  Mobile Device Support (itunes wouldn't update from 10.6 so I had to do a complete uninstall and then download & reinstall). After a lot of searching on line and on different Forums I found a thread and followed the instructions for a standalone AMDS install using WinRAR.
I did not have an option to remove or repair since the file wasn't on my pc to begin with so it just started to run an install. It looked like it was going to work but just as it was getting to the end an error message came up that said:
"Apple Mobile Device Support wasn't installed on your computer. The installer encountered errors before Apple Mobile Device Support could be configured. Your system has not been modified.
To try these operations at a later time, please run the installer again. Click Finish to exit."
I then went to the Itunes.exe and tried to Repair, hoping that it might replace the missing Apple Mobile Device Support file. I received an error message saying:
"Service Apple Mobile Device (Apple Mobile Device) failed to start. Verify you have sufficient priveleges to start system service" There were three choices, Abort, Retry & Ignore.
Before doing anything I went down to Start, Search, Services and opened the Apple Mobile Device. I clicked "Start"  and got   Error 2: The system cannot find the file specified.
At this point I went back to the previous error message, hit Abort and continued to look for answers. Mind you I had to uninstall & reinstall Itunes about 3-4 times before I figured out if I didn't uninstall iCloud I couldn't reinstall iTunes. Then I also tried something else you had suggested to someone that involved downloading Autoruns, but nothing with that did any good. The only things under Winsock were Bonjour & Windows. I looked under the Services tab & found Apple Mobile Device highlighted in Yellow and it said File Not Found.
I have looked at all of the normal support articles from Apple Support and been on the phone w/ Apple. I actually had a supervisor remotely log in to my computer and he couldn;t figure it out but this was before trying the standalone AMDS install and He didn't suggest that.
I have a rarely used netbook (that I am trying to sell) running Window 7 Home, so I thought I would try the update on that & it worked fine. At this point I am really confused so I am thinking what is the difference - well, as I said I rarely use the netbook, therefore all of the Windows updates had not been installed yet. (I use my PC daily so updates are installed as soon as they are downloaded) I updated itunes before installing the windows updated on my netbook so I had a eureeka moment and started to uninstall all the updates from my pc that I didn't have on the netbook. Well, there were about 25-30 updates to uninstall, 2 hrs & 5 updates later I figured there had to be a better way. It would take days at this rate. I don't know a better way and a system restore doesnt work because the updates span a couple of months.
If you have any suggestions or ideas I welcome them. This has been the most frustrating thing I have been through. Like I said, I am seriously ready to bag the whole computer & get a Mac that already has the current version of iTunes on it.
Thanks!

Similar Messages

  • My iphone4s does not turn on,when I connect to power ,it shows the message "connect to itunes" but when I connect to iTunes,my pc does not detect my phone,so iTunes does not detect my iPhone.

    My iphone4s does not turn on,when I connect to power ,it shows the message "connect to itunes" but when I connect to iTunes,my pc does not detect my phone,so iTunes does not detect my iPhone.

    Are you running the most recent version of iTunes for Windows on your PC?  You may be running an older version that is incompatible with the 4s.
    Hope this helps

  • TS1363 iTunes does not detect my iPhone, sends error message, please help

    iTunes does not detect my iPhone when I plug into ligthening cable- error message 0xE8000084 appears, please help

    Hello Brian,
    Here is an article that should point you in the direction of a resolution. It has a section about the OXE errors.
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/ts3694
    Unknown Error containing "0xE" when restoring
    To resolve this issue, follow the steps in iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. See iTunes for Windows: Issues syncing iOS devices with P55 and related Intel Chipsets for more information.
    All the best,
    Sterling

  • Itunes does not detect my iphone all of a sudden

    all of a sudden my itunes does not detect my iphone. i have switched both machines off and on and still no detection. please any help will be great

    Type "iphone not recognized in itunes" into the search bar at the top of this page by "Support".

  • When I connect my iPod touch to your computer, itunes does not detect it ... but in My computer is detected as an external disk why?

    when I connect my iPod touch to your computer, itunes does not detect it ... but in My computer is detected as an external disk why?

    See:
    iOS: Device not recognized in iTunes for Windows
    IOt is normal and expected for the iPod to appear in My Computer

  • TS4062 hi can somebody help me... itunes does not accept the iphone 4s but i already have the version 64 bit to work with windows 7 64 bit,  the computer recognizes the phone but itunes sais i need 64 bit itunes.... please is there something im missing...

    hi can somebody help me... itunes does not accept the iphone 4s but i already have the version 64 bit to work with windows 7 64 bit,  the computer recognizes the phone but itunes sais i need 64 bit itunes. please is there something im missing... thanks

    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

  • My itunes does not detect my iphone

    Does anyone have any tips on how to get itunes to detect my iphone 4.  Apple store just recently replaced a troubled iphone 4 that i had and now itunes does not detect the newly replaced one.  I have the latest iTunes update. 

    Refer to the troubleshooting suggestions here: 
      http://support.apple.com/kb/ts159
      http://support.apple.com/kb/TS1538

  • Itunes does not recognize my iphone 4.  I am running Windows XP with IE.  Any suggestions would help.  Thanks.

    Itunes does not recognize my Iphone 4. I did a restore on my phone about four months ago..  Does anyone have any suggestions as to what I can try?

    try deleting these preference files
    •C:\Documents and Settings\Your Username Here\Application Data\Apple Computer\iTunes
    •C:\Documents and Settings\Your Username Here\Local Settings\Application Data\Apple Computer\iTunes
    •C:\Documents and Settings\All Users\Application Data\Apple Computer\iTunes\SC Info

  • ITunes does not detect my iPhone!!

    Help!! The following message appears when I connect my iPhone to my computer!! "iTunes could not connect to this iPhone because an unknown error occurred (0xE800000A)" any help would be greatly appreciated!! I have already run the diagnostic in the help menu but it hasn't helped!! Thanks!!

    Hey there, thanks for the response but I've already tried that and it hasn't worked either!! The same message keeps on popping up!!

  • My pc does not detect my iphone 5 but when i first pluged it in the pc started installing drivers

    i pluged in my iphone into my pc which has windows 7 installed and it started installing the drivers needed but now when i pluged it again and opened itunes there is no phone connected i installed the latest version of itune's but still no luck any suggestions?

    read this
    iOS: Device not recognized in iTunes for Windows

  • Windows nor iTunes does not detect my iphone when I plug it in

    Please help, when I first got my iphone 4, itunes and my computer can detect it. Then one day, it didn't detect it anymore. I have tried everything this website has to offer. I even called Apple tech support, and their final solution to my problem was to upgrade to Windows 7. That is BS. It use to work, but I don't know why it is not working now. I have tried all the 5 R's( reinstall, restore, ...etc), but still nothing.
    Here is a list of things I have done already:
    1) Reinstalled iTunes and all apple mobile software according to Apple tech support
    2) was on the phone with apple tech support for close to 2 hours, when finally, they recommended I upgrade to windows 7
    3) tried all USB ports in my computer with no change
    4) prayed to God for guidance and strength
    Please, anybody, please help me. thank you

    Hi. Just go a bit further by process of elimination which you've already started. Here's a couple more things you can try.
    1. Different USB cable?
    2. Try plugging into another computer just to see if your iPhone will get recognised then.
    If it still deosn't work then I can only assume that the handset itself has developed some kind of fault, in which case, just book a 'Genius' appointment at your local Apple store asap and get it replaced.

  • ITunes 10 does not detect my iPhone

    i recently upgraded to itunes 10, and i have a 1st gen iphone. after upgrading, i synced my iphone and everything went fine. soon after that, i had a totally unrelated hard disk drive failure. luckily all my data were backed up, apple replaced my hard disk, and i restored all my data. however, when i tried to connect my iphone to itunes to sync, itunes would not detect the iphone. i tried many fixes, the only one that worked was to reinstall itunes 10 (which is a pain, because you have to get rid of lots of files.) last night, after reinstalling itunes 10, i connected my iphone and itunes detected it and synced. i thought the issue was solved for good and maybe was related to the restoring of the backed up data. however, i just tried to sync again, but the problem has re-appeared. my itunes does not detect my iphone.
    the console message i get is as follows:
    9/7/10 3:56:17 PM usbmuxd[30] connect_toport (thread 0x100581000): Could not connect to USB mux port 32498 for device 2: Connection refused
    9/7/10 3:56:17 PM usbmuxd[30] MobileDeviceConnectlocked (thread 0x100581000): Could not connect to lockdown port on device bac8e3086978950d97c077103aa8996ccb56eec1.
    9/7/10 3:56:17 PM usbmuxd[30] _MobileDevicePairWorker (thread 0x100581000): Pair worker (0x0x100581000) could not connect to lockdownd: kAMDMuxConnectError
    i thought that usbmuxd is built for linux, but is it doing in itunes 10? but it must belong to it, because i also got this (i think when booting, but i am not sure):
    9/7/10 3:33:40 PM com.apple.usbmuxd[30] usbmuxd-201 built for iTunesTen on Aug 12 2010 at 17:33:03, running 64 bit
    what is going on? i don't want to reinstall the **** itunes every time i have to sync. any solution? thanks

    Here is the diagnostics test ran within iTunes (under help tap inside iTunes).
    Microsoft Windows XP Professional Service Pack 3 (Build 2600)
    Dell Computer Corporation Dimension 3000
    iTunes 10.0.0.68
    QuickTime 7.6.7
    FairPlay 1.9.16
    Apple Application Support 1.3.2
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 3.2.0.47
    Apple Mobile Device Driver 1.49.0.0
    Bonjour 2.0.3.0
    Gracenote SDK 1.7.1.420
    Gracenote MusicID 1.7.1.78
    Gracenote Submit 1.7.1.106
    iTunes Serial Number BXXXXXXXXXX
    Current user is an administrator.
    The current local date and time is 2010-09-17 01:08:36.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is disabled.
    HDCP is not supported.
    Video Display Information
    Intel(R) 82865G Graphics Controller
    ** External Plug-ins Information **
    No external plug-ins installed.
    iPodService 10.0.0.68 is currently running.
    iTunesHelper 10.0.0.68 is currently running.
    Apple Mobile Device service 3.2.0.0 is currently running.
    ** Device Sync Tests **
    *No iPod, iPhone, or iPad found.*
    Please help!!!!!!

  • Itunes 11.1.4.62 does not detect existing iphone or ipad

    Just downloaded the above, and now on plugging in either my existing iphone or my Ipad via wired USB connection, itunes does not detect the device.  Running windows 8.1, Tried updated iphone software to match as well, still no detection.  Am I missing something on the new version in set up or something, or is it an uninstall and reload?
    Thanks

    Have tried different cables as well

  • Hi; I updated my iTunes to the latest version (11.1.4.62), but it does not detect my iPhone 4s any more.

    Hi,
    I updated my iTunes to version 11.1.4.62, but it does not detect my iPhone 4s any more. I have tried the following ways but still did not work:
    Rebooted the computer
    Rebooted the iPhone
    plugged and unplugged the USB cable multiple times and to various USB ports
    Uninstalled and installed the i-Tunes
    Signed out the iTunes and signed in again
    my USB cable and ports are all ok
    my ios version on iPhone is : 7.4.4
    my laptop os is windows 8.1 and my processor is: Intel Core i7-3610QM @ 2.30 GHz
    I appreciate your help.

    I find this on another post and tried it.  It WORKED.  I had to modify to fit my situation but give it a try.  Good luck.
    Go to Windows 8.1 Control Panel.
    Go to Hardware and Sound; Devices and Printers; Device Manager; Portable Devices (look for Apple IPad)
    Right-click, then select properties on the menu list.
    Under the "Driver" tab menu, confirm the update driver button is not greyed out.  If the update driver button is grey and unselectable, you need to select and click "Change Settings" button located near the lower left corner.
    Now you can click the "Driver" tab menu near the top, so you can see the "Update Driver" button.
    Select "Update Driver".
    Select and click "Browse my computer for driver software".
    For Windows 8.1 64 bit, it should be located in the folder: C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers. 
    Click Next, and let the driver re-install.
    iTunes  11.1.4.62 should open automatically if your iphone is connected already.

  • Got an (unlocked) iphone 4s from US and tried activating in India but it throws an error saying 'unable to activate bcos the activation server cannot be reached' ..I tried connecting to itunes through my laptop but it does not detect my iphone..pls help

    Got an (unlocked) iphone 4s from US and tried activating in India but it throws an error saying 'unable to activate bcos the activation server cannot be reached' ..I tried connecting to itunes through my laptop but it does not detect my iphone..pls help

    mithaani wrote:
    Got an (unlocked) iphone 4s from US
    As kb1951 states, unless this phone was purchased directly from Apple, it is not officially unlocked. In the US, only Apple sells officially unlocked iPhones. The message you got generally means your phone was hacked to unlock it...jailbroken...Apple's servers have detected such & are preventing your phone from activating...there's nothing wrong with the activation servers.
    You'll need a sim card from the carrier your phone is locked to in order to activate it. If you don't know what carrier, you'll have to call AppleCare in the US to determine this info. Be aware, US carriers will not authorize official unlocking unless you are a customer that used the phone on their network. Thus, there is most likely no way for you to get this phone officially unlocked.
    Good luck.

Maybe you are looking for

  • Alphabetize documents in iPad pages not imported in the same session

    I had to import over 40 files to iPad pages from Word 2007 on a Windows laptop. It was confusing to have to import one at a time and so I missed two or three. When I went back to add the missing ones they are then added to the end of the group rather

  • SAP Upgradev from 4.7E to ECC 6.0

    Hi, We are doing SAP ecc 6. 0 upgradation from SAP 4.7EE.( database is 10.2.0.2 & WIN 2003 server) After ran prepare we are getting the error message as mentioned below: INFO> The following values may be preliminary because of       free space consum

  • Trouble Downloading Adobe Flash Player

    I have a Macbook Air and I was notified that my flash player was out of date so I tried to install the newer version. Once the installer downloaded and I tried opening it, it would open up as a TextEdit file. Once I fixed that problem and was finally

  • Where's the documentation to submit a Samsung Paper Garden DPS application?

    Is this done separately from Google Play APK? Does Samsung have its own portal for uploading signed Paper Garden APKs?

  • Communication between backend - kuba dave - get

    Dear Support, i am facing some problems regarding the communication between Backend and SRM/GeT. We want to change the quantity on PO (the PO has been already fully confirmed by GR) it is not accepted in SRM/ GeT This is transported by XML Please cou