HT1529 Having problem with receiving & sending out e-mail. Imap &Smtp acct failed verify username & password I don't remember my yahoo password
We have too many passwords. Now I am not able to receive or send out e-mails. apparently the connections doctors telling me the IMAP account failed tha I had to verify username & password do not match. I don't remember the password I used as I have changed the password 4 times in the last hour and I am confused. How do I get to the area that I can check the IMAP & the SMTP password. If I changed the Apple ID password would that be the same password. My username is my yahoo address. Now do I go to yahoo.com to change that password? Unfortunately, I have to wait till next Thursday to do a one to one. That is the earliest.
I am really confuse and not good with computers. Please help.
Hi Stan,
I am not sure when this changed, I keep mine saved in the browser because I do not like to login to every site I visit. But on new test devices lately the login for the sumo site has required that I use the user name, not the email. (For you this would be just Tanker or the username that appears inthe profile)
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Thank youHi zuzikfuzik,
Welcome to the Support Community!
Sounds like you may have an issue with your Messages database. Please try clearing the Messages database then test with new messages only, without restoring the previous messages from backup. For further instructions, please see the following KB article: "How to clear the user content databases from the BlackBerry smartphone" http://bbry.lv/JtQKcw
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