HT1529 How do I recover previously purchased music and apps?

How do I recover previous purchased music and apps?

You need to be logged into iTunes using the same Apple ID (iTunes Store account) you used when you oiginally purchased the songs from the iTunes Store.  You can check the Apple ID used to purchase a particular song by doing a Get Info on the song and looking for Account Name on the Summary tab of the Info window.
If you are still having problems, you should contact iTunes Store support, starting at this link
http://www.apple.com/support/itunes/contact/

Similar Messages

  • HT201269 Hi. I have shared an Apple ID with my children for some time.  As they are getting older they do not wnat me seeing all their messages, photos etc so want their own accounts.  How can they access their purchased music and apps on the new account

    Hi. I have shared an Apple ID with my children for some time.  As they are getting older they do not wnat me seeing all their messages, photos etc so want their own accounts.  How can they access their purchased music and apps on the new account please?

    Yes.
    On their iOS devices, under Settings>iTunes & App Store, they should use your Apple ID. When they log into iCloud, iMessage and Facetime, they should use their personal Apple IDs.

  • How can I put previously purchased music and videos on my new iPhone 4s?

    I purchased the music back when I have a 4th generation ipod nano. I was able to retrieve it from the iTunes library, but cannot seem to copy and paste it to my iPhone. I even tried file > transfer purchases from iPhone (as I read it should ask if I want to put the songs that are on iTunes on the phone) and that didnt work! PLEASE HELP!

    Huh?  File has nothing to do with it.  Do not click File.  Forget File. It transfers FROM iphone TO itunes.  This is NOT what you are trying to do.
    You need to sycn your iphone.  This is very basic and is certainly covered in the manual.
    Open itunes.
    Connect iphone.
    Select what you want to sync.
    Sync.

  • HT201272 downlaoding previously purchased music and apps

    I have a new lap top and when trying to update music it is showing onlyI have a new lap top and when trying to update music it is showing only my most recent purchases??help

    Easiest way is to simply copy the entire /My Music/iTunes/ folder from old computer to /My Music/ on new computer.

  • How do I share in the music and apps that my children have purchased, but maintain my own identity?

    How do I share in the music and apps that my children have purchased, but maintain my own identity?

    You don't. Everythng downloaded with one Apple ID can not be transfered to another Apple ID. So you would need to buy it a second time. This is one of the Pit Falls of the whole Download only model.
    That is why I refuse to buy things like music or movies that are tied to a specific User Name, ID.

  • How can I recover my purchased books and PDF files in my library?

    How can I recover my purchased books and PDF files in my library?

    you can re-download all purchases from the iBooks store at any time. PDF's you will need to have kept the PDF on your hard drive or on a service such as Dropbox, then you can re-import them into iTunes.

  • I had'nt used iTunes for quites sometime, opened the music library and previously purchased music and impoerted content is missing.

    I had'nt used iTunes for quites sometime, opened the music library and previously purchased music and impoerted content is missing.

    See Empty/corrupt iTunes library after upgrade/crash.
    tt2

  • Hi i just buy a macbook how can i transfer all my musics and apps from my iphone to my new itune?

    hi i just buy a macbook how can i transfer all my musics and apps from my iphone to my new itune?

    1) authorize iTunes on the new machine for your iTunes store account(s)
    2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
    3) sync the device
    iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it.
    for everything else, check out this post by Zevoneer.
    also, there are PhoneView and iRip.

  • HT203167 How do I re-install my music and apps that I paid for after I reset my phone???

    My debit card has no money on it but I've already purchased music and apps why won't it let install the music and apps I paid for after I reset my iPhone??? I'm sure there is a simple solution to this I'm a new iPhone user so there are a lot of things I need to learn to use this phone properly!!! It is saying that my card is declined but I already paid for the things I want to install,it won't even let me install the free apps.

    After you reset your iPhone, did you enter your Apple ID into it during setup?  The same Apple ID with which you made the purchases?  If so, you will be able to reinstall the apps without repurchasing them. 
    When you go into the store and locate one of the apps you previously purchased, after a moment, the purchase price should be replaced with iCloud download button.  That indicates your Apple ID already purchased that app and you need only tap the cloud button to redownload and install it.
    If you have done local backups to a laptop/computer, and you cable connect your iPhone to that laptop/computer, you can use the Apps tab on the device screen to manage the apps--reinstall them.
    If you had data in the Apps, whether that is retained will depend on how the particular App stored the data.  If it is backed up iCloud, you will get the data back once you download the app and launch it (may take a few minutes).
    EDIT:  Same applies to music you purchased (including free purchases, on both apps and music).

  • How do I back up the music and apps etc. I restored my computer and I reinstalled iTunes, I was told something about a terminal command line, what does that mean? Please help

    How do I back up the music and apps etc. I restored my computer and I reinstalled iTunes, I was told something about a terminal command line, what does that mean? Please help

    - Transfer iTunes purchases to the computer by:
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    - Transfer any other music by using a third-party program like one of those discussed here:
    Copy music
    - Connect the iPod to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
    - Restore the iPod from that backup. The restore will also update the iOS.
    Note that the backup that iTunes makes does not include synced media like apps and music
    Are you sure you have a 3G iPod? A 1G iPod can only go to iOS 3.1.3
    See:
    Identifying iPod models

  • How can I transfer all my music and apps from my computer to my new iphone?

    how can I transfer all my music and apps from my computer to my new iphone?

    This is one of the most basic of functions of the iPhone.  This is a good time for you to read the User Guide.  All the instructions on how to operate yor phone are included.  I suggest you read through it.
    http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

  • How do I back up my music and apps?

    I've just authorised my iPhone for my new iTunes installation on a new laptop. Now, I wish to back up everything on my phone to it.
    However, all I see is a Sync, which apparently just wants to transfer stuff from the laptop to the iPhone, not the other way around.
    The Backup option just seems to backup my messages, contacts & other data.
    I can't work out how to initially get all my music and apps onto the laptop.

    Click here and follow the instructions.
    (88565)

  • I forgot to back up my ipod and when I updated it last night it reseted all my music and apps to factory default. Is there anyway I can regain all my purchased music and apps even though I haven't backed anything up?

    Last night I decided that I would go and update my ipod for the first time to the latest version of the system. I completely forgot that I still had not backed up any of my purchased music and apps and of course when the update was finished, I found that all my music and apps had been erased. Is there anyway I can get my music and apps back.

    Contact customer support:
    For iTunes: Apple - Support - iTunes.

  • How do I retrieve previously purchased music from itunes after downing loading from iPod

    I sent my previously purchased music to iTunes from my iPod and it disappeared. How do I get it back. I read that this is an issue in court at the time. HELP!

    You'll find the answer here:
    http://support.apple.com/kb/HT2519?viewlocale=en_US&locale=en_US

  • How can I download previously purchased music

    Some previously purchased music has apparently been deleted from my computer, and, consequently, from my iPhone.  Download of previous purchases is one of the new features in 10.3.1.   But, I can't figure out how to do it.  When I go to the selection in the Store, it says that it was purchased and does not give me an option of either downloading it again, or even purchasing it again.

    Thanks, Steve.  This did not resolve my problem, but I did get it fixed.  When I did as you suggested and navigated to the selection, it did not show the cloud.  Instead it displayed "Downloaded".  So, I went back to my Library and deleted the entry there.  I forgot to mention that the listing was still in the Library, but the song was not on the disk.  After I deleted the entry, a "cloud" appeared.  I clicked it and an new copy downloaded.
    Thanks again for the help.  Although it did not directly fix the problem it got me started in a direction that worked.  I had never used the "cloud" before.
    Regards,
    Bill

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