HT1529 Where do i find the serial No on a IMac 4.1 please? I have looked on the "about this Mac" but it does not have the serial No on it!

Where do i find the serial No on a IMac 4.1 please? I have looked on the "about this Mac" but it does not have the serial No on it!

Until last July, the model identifier on every Intel Mac would tell you exact minimum and maximum expansion in terms of RAM, retail operating system, and any system specific required firmware updates, video and audio expansion capabilities, and patches for Wifi available. The serial number is only of consequence if you wish to date a Mac down to the week. This can help in determining system specific disks, available warranty, and exchange/repair program eligibility. Outside of that the year and month can usually be narrowed down to a six month period with model identifier alone on all except MacPros. So my question is, is it really that relevant for your needs?

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When looking at my "About This Mac" it says that I have 60gb of space left on my hard drive, but when I go into finder to find all of these files there is not 300gb worth in anything I search, even searching, "All files on the Mac". Help!?

When looking at my "About This Mac" it says that I have 60gb of space left on my hard drive, but when I go into finder to find all of these files there is not 300gb worth in anything I search, even searching, "All files on the Mac". Help!?
It says I have over 150 gigs of video on my hard drive. But I have gone through and deleted almost all of what shows up, still it says there is roughly the same amount on the hard drive. Where are these files? I want to delete them so I can have my hard drive clear.
Thanks for your help guys!

Quote from the article.
Time Machine in OS X Lion includes a new feature called "local snapshots" that keeps copies of files you create, modify or delete on your internal disk. Local snapshots compliment regular Time Machine backups (that are stored on your external disk or Time Capsule) giving you a "safety net" for times when you might be away from your external backup disk or Time Capsule and accidentally delete a file.
So what makes a notebook any different then a desktop, other then with a desktop you might have your tm backup drive connected all the time.
The object here is to not indiscriminately delete files you need or want to keep. I personally have never deleted a file I wanted to keep.
In essence a backup is for catastrophic failure of your system. So it can be restored once that failure has been fixed. Not because you go in willy nilly and start deleting files.

I have been given a second hand mac pro that does not have a wifi card in it. my router is down stairs so can not connect the mac pro direct into the router can i use my time capsule which uses wifi to my router to connect to the internet?

I ha

If you have a non-Apple "main" router, then "join" would have been the only way it could connect.
Unfortunately, the Time Capsule does not provide any routing functions in this type of setup, so the Ethernet ports are not enabled in this setting.
If you have an Apple "main" router, it may be possible to enable the Ethernet ports in another type of setting. Then you could connect the old Mac to one of the Ethernet ports on the Time Capsule for Internet access.

Private browsing worked fine on the last version, but does not seem to work at all in the new 4 version, so what is the problem? I have uninstalled and reinstalled it several times but that does not solve the problem.

My points above lay out the problem and I get messages telling me it can't find the files....Why is it not working when it did just fine right up until you came out with version 4???
Any suggestions? I may have to go to another browser, but I have always like your product best.

You are welcome. There has never been a need to move that one before, but try it since you can always put it back.
If the same, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.
Safe Mode - About
Safe Mode - Yosemite

Using HP8500 wireless with other Macs but iPad2 does not see the printer on the network .. what needs to be done for the iPad to see the HP printer?

iPad2 doesn't see HP8500 wireless printer .. other Macs (Air & Mini) have no trouble printing ..

Same with mine. MacBook and pc both print fine but not my ipad2.

HT4623 i just bought an iPad from a friend. I think is generation 1 or 2 not sure where to look for this. Bottom line, I would like to update it to iOS7. Is this possible? It does not have the option for software update.

i just bought an iPad from a friend. I think is generation 1 or 2 not sure where to look for this. Bottom line, I would like to update it to iOS7. Is this possible? It does not have the option for software update.

Identify Your iPad
http://www.ifixit.com/Info/ID-your-iPad
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
You can no longer update to iOS 6.x, or down grade the iOS.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
Go into the iPad's Settings.
Locate and tap "General" from the menu on the left.
The second option from the top is "Software Update". Tap this to move into the update settings.
Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
After canceling the dialog box, iTunes should automatically sync with your iPad.
If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
From the iPad screen, click on the Update button.
After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
 Cheers, Tom

Hi, I have Lightroom 4, but it does not support the new 10-30 pd lens for my Nikon 1. It is supported in LR5. Can I download this lens profile and install in LR4?

Hi, I have Lightroom 4, but it does not support the new 10-30 pd lens for my Nikon 1. It is supported in LR5. Can I download this lens profile and install in LR4?

Do you have the latest camera raw installed for Photoshop? If so, you can find the profiles in /Library/Application\ Support/Adobe/CameraRaw/LensProfiles/1.0/Nikon/ . Lightroom should recognize them if you move them into your home directory's Library folder in the exact same folder structure (but in the Library folder in your home directory). This is assuming you are using Mac OS X. No clue where these files would be on Windows. If you don't have Photoshop, you can install Camera Raw using the combined installer with DNG converter which is a free download from Adobe. This should (I think) give you the profiles in that exact location without owning Photoshop.

Greetings, I am working in Final Cut Pro 7. In the timeline some clips show as offline. I tried going to sequence and reconnecting to media but it does not work. I can still see the video in the timeline and work with it. It just has the red box.

Greetings, I am working in Final Cut Pro 7. In the timeline some clips show as offline. I tried going to sequence and reconnecting to media but it does not work. I can still see the video in the timeline and work with it. It just has the red box. Thanks! Olga

If the clips are not actually missing, you could try to refresh the timeline by using cmd-0 and then going to the timeline options tab. Then select name only where it says "thumbnail display". Press ok to accept the change, then repeat the process to add thumbnails back to your timeline.

I got photoshop elements 13 and premiere elements 13 for christmas for my Mac Book Pro but it does not have a disk drive can I use the ss

I got photoshop elements 13 and premiere elements 13 for christmas for my Mac Book Pro but it does not have a disk drive can I use the ss# to download this online? How do I do this?

Download from
Download Photoshop Elements products | 13, 12, 11, 10
Download Premiere Elements products | 13, 12, 11, 10
Install then enter your serial number when prompted.

Exported my video from Elements 12 but Powerpoint does not recognise the video file. How can we do it?

Exported my video from Elements 12 - format mp4 but Powerpoint does NOT recognise the video file. Why?

.wpl appears to be a Windows Media Player playlist. I can find no conversion software for that, and Windows Media Player is not available for Mac anymore.
If you can persuade him to download iTunes and create the playlist as mp3 in a iTunes playlist, or even just burn the base mp3 files to CD as a data disc, that's about the only solutions I can suggest.

Just got an iphone 4 from my dad and its his old iphone and i was gonna delete his account so i can put my account on the iphone but he does not remember the password so I couldnt delete it. I need help deleting it without a password

just got an iphone 4 from my dad and its his old iphone and i was gonna delete his account so i can put my account on the iphone but he does not remember the password so I couldnt delete it. I need help deleting it without a password.

If the iPad has Activation Lock - that is, it's asking for the previous owner's Apple ID and password to activate the device or to turn off Find My iPhone - then you will need that information. There's no way around it If your father can't remember the password, he'll need to recover it.
http://iforgot.apple.com
If he can't do it via that page, then he'll have to call Apple Support and ask to speak with Account Security.
If that's not the "password" you meant, please post back and clarify.
Regards.

HT4628 My Wi-Fi connection on my iMac drops frequently. The other computers in the house do not have this problem. If I go into the Network Preferences and choose my Network it connects immediately but it does not remember the setting.

My Wi-Fi connection on my iMac drops frequently. The other computers in the house do not have this problem. If I go into the Network Preferences and choose my Network it connects immediately but it does not remember the setting and I must reselect my network frequently.

The iMac picks up a wireless signal from the back of the screen, so you would want to avoid having it close to a wall, or in a confined area where the wireless signal cannot easily reach the iMac's antenna.
We don't know how far the iMac is from your wireless router, or how many walls or other obstructions might be in the signal path that would limit the quality of signal that the iMac receives.
Nor do we know whether you might have a cordless phone near the iMac, or whether you may be using a wireless keyboard and/or mouse....all of which can interfere with the wireless signal.
Can you provide some more info on this?

When mac email changed to icloud a while ago i lost all my emails and things i have an email subscription to send emails but they do not reach the email that i updated with the same address any help?

When mac email changed to icloud a while ago i lost all my emails and things i have an email subscription to send emails but they do not reach the email that i updated with the same address any help?

If you purchased about 2 years ago new I am sure it is a Intel iMac. To find out what type of iMac you have just click on the Apple menu item in the finder and select about this Mac. I would check the ISP mail site and get the correct outgoing mail server info.

I get the firefox pop up "do you want to remember this password", but it does not save it. There is no "yes" option on the pop up. How can I get Firefox to save my passwords?

I want Firefox to save my passwords as it has in the past, but now it is not doing so. I am using version 6.0.2, I see the pop up asking to remember the password, but firefox does not save the passwords. What can I do to correct this so FF starts saving my passwords?

Firefox 4 and later versions place a key icon on the location bar that allows to (re)open the dialog to save the password at any time.<br />
That pop-up dialog has a button labeled with "Remember Password".<br />
If you click the arrow next to that button then you see the other choices ("Never Remember Password for this site", "Not Now").<br />

I've reset my PPAM before to get around Firmware lock, but I've upgraded to mountain lion and now need to do the same thing, but I can't reset the PRAM. I've heard of the chip that is on the post 2011 macs, but I must not have one? What to do?

I've reset my PPAM before to get around Firmware lock, but I've upgraded to mountain lion and now need to do the same thing, but I can't reset the PRAM. I've heard of the chip that is on the post 2011 macs, but I must not have one? What to do? Also, I can not get start up chimes unless I have the factory startup disk in. Can the PRAM be reset with the factory startup disk in or must the mac boot from the hard drive? Need help.

Help for forgotten passcode > iOS: Forgotten passcode or device disabled after entering wrong passcode
When you have access to your iPhone again, FaceTime is a pre installed app that cannot be removed.
Try a search > iOS: Understanding Spotlight Search

HT1529 Where do i find the serial No on a IMac 4.1 please? I have looked on the "about this Mac" but it does not have the serial No on it!

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