HT1535 on the upper right corner it is not showing my iphone 5 device?
on the upe right corner of itunes its not showing my iphone 5 device. so how can i sync my device with my computer?
Hello roysyl,
We have an article to assist with troubleshooting the exact scenario you describe here. It is called iOS: Device not recognized in iTunes for Windows found here: http://support.apple.com/kb/TS1538.
I recommend starting with restarting both devices.
Then if that does not get the iPhone to show in iTunes, follow the article starting at step 1 and working down as needed.
1. Update iTunes
Check that you have the latest version of iTunes installed on your computer. In iTunes, select Check for updates in the Help menu.
2. Check the USB cable
3. Verify that Apple Mobile Device Support is installed
4. Restart the Apple Mobile Device Service
5. Verify that the Apple Mobile Device USB Driver is installed
6. Check for third-party software conflicts
Regards,
Sterling
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