HT1535 Whay can't I access my iTunes account?

Why can't I access my Account in iTunes - despite the fact my Apple ID and password are correct? I get a window saying iTunes is unavailable yet I can browse the store.

Hi, DaddyPOM.
Here are a couple articles that provide some helpful troubleshooting steps when experiencing issues connecting to the iTunes Store. 
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Jason H. 

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    Go to Settings - iTunes&Appstores - Tap your Apple ID - Log out - Log in again - Try again to download/purchase an app.
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    No idea.
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  • My old laptop crashed, and took my iTunes account with it.  I got a new laptop, and want to sync my iTouch to my new iTunes account.  It gives me an error message stating that I can't sync to multiple iTunes accounts, but I can't access my old one!  Help!

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    Hi, one of my daughters friends tried to access her ipod causing it to become disabled; i do not want her to lose all her photos, she accesses my itunes account which is on ICLOUD, will she lose all her data - can this be fixed? I do not think it has been synced with a computer before.

    Disabled
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    Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official     
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    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
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    iOS: Back up and restore your iOS device with iCloud or iTunes
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    hello. 
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    You can transfer iTunes purchases to your "new" computer by
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    You can transfer other stuff by:
    Best iPod to PC
    How to transfer or sync files from iPod to PC - Windows mac iPhone iPod software reviews - Software Wiki

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    How can I authorize and access my itunes account on a new computer if I cant access my old computer to enable home sharing

    Authorization
    Macs:  iTunes Store- About authorization and deauthorization.
    Windows: How to Authorize or Deauthorize iTunes | PCWorld.
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    De-authorizing Computers (contributed by user John Galt)
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    For more information on authorization and de-authorization: iTunes Store- About authorization and deauthorization.

  • Can no longer access my iTunes on my NAS drive

    Upgraded to Maverick and can now not access my iTunes library on my NAS drive - message says that disk is locked or I don't have permissions. in "get info" i see disk is not locked, but permissions are set to "custom" which I cannot change. Tried Disk repair (for the Apple HDD) and Batchmod. still the same. Anybody an idea what i can do to set the permissions right? Thanks

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Problem after updating to iTunes 10.5 on Windows Vista.. I can no longer access the iTunes store..

    Hi
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    Purple-Gecko...all that I can say is, "Boom!!!"  You are THE man/woman, whichever the case may be.
    The "netsh winsock reset" command worked like a charm for my machine (running Windows XP SP3).  I have had two weeks of frustration with this issue and finally found your post which got me back online with the iTunes store.  My problem accessing the iTunes store began once I downloaded and installed iTunes 10.5 in preparation to upgrade to OS5.  Once 10.5 was installed, I could open iTunes and access everything except the store (which prevented any of my devices from being able to sync). I followed all of the suggestions that I could find in Apple Support and the suggestions that I was emailed from Apple's support techs.  I unistalled all Apple software and reinstalled iTunes multiple times, and still could not access the store. 
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