HT1535 WHY is this for the old itunes?????? are you serious apple? you want us to stay upgraded with your latest software and yet your help section is for an outdated verision of itunes.... smart. please chang
so the FAQ should be updated, ya
There is an updated article that covers manually managing:
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
Similar Messages
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My itunes library suddenly that the file “iTunes Library.itl” does not appear to be a valid iTunes library file. iTunes has created a new iTunes library and renamed this file to “iTunes Library (Damaged)”. I use an external hard drive for my Itunes.
The library file appears to have been corrupted. You say you use your external drive but is the whole library on it or only your media? No matter, you will have to rebuild the library file:
iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451 -
I went to upgrade itunes and when it finally downloaded, i got the following message: There is a problem with this windows installer. A program required for this install to complete could not be run.
I was advised to unistall the old itune, which i did and then loaded the latest itune 10.5 i think. It dowloaded fine to a point and before finishing, it came up with the same message.
Is the problem with the itune installer or my windows installer on my laptop?Repair your Apple software update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START/CONTROL PANEL/Programs n Features/highlight ASU and click REPAIR, -
How do I get iTunes 11 to work as the old iTunes did in this respect: after playing a song in one playlist, I click on another playlist, highlight a song, press play, and get the result of that song playing & that playlist continuing? As it goes now, one clicks on the song in the new playlist where the arrow is and then chooses 'Play Song Next.' So, it plays next, but then the song after that is back in the old playlist. I want to use iTunes smoothly without the extra clicks I've had to do in order to get the playlist to continue. This is music for background while I play the violin at restaurants, and extra clicks and hassle is quite unappreciated, especailly since it worked fine in the previous iTunes.
Thanks.At the top of the playlist where it shows the playlist title and the number of songs, there are two icons. Click the "play" triangle to add the entire playlist to "Up Next", or the "shuffle" symbol to do the same thing but in random order. But the currently playing track will stop playing, and all the songs in "Up Next" will be removed (replaced by the ones from this playlist).
If you hold down the "option" key while clicking those icons, the currently playing song will continue playing, and the new playlist will be added to "Up Next" (above the songs that were already there). -
I need to delete my Apple ID on my iPhone 4. I forgot my psw for my account. When I answer the security question, the system responds incorrect answer. I created a new Apple iTunes account but I still unable to delete the old iTunes account.
AppleFAN7591 wrote:
I need to delete my Apple ID on my iPhone 4. I forgot my psw for my account. When I answer the security question, the system responds incorrect answer. I created a new Apple iTunes account but I still unable to delete the old iTunes account.
How to reset your Apple ID password.
Go to iforgot.apple.com and type in your Apple ID, then click 'Next'.
Verify your date of birth, then click 'Next'.
You'll be able to choose one of two methods to reset your password, either E-Mail Authentication or Answer Security Questions.
If neither method works, then go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Lost or forgotten Apple ID password'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.
How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best. -
If you have an itunes acct that was not set up to share and the lap top it was on is no longer working, is there a way to open up the old itunes acct to get music and photos off of it? This was before Icloud was available. Can you reset your itunes password somehow?
iTunes and the iTunes Store won't have anything to do with your photos. Those would be stored only on your laptop unless you made a backup of some sort. If you didn't, and the hard drive in your laptop has failed, then your photos are gone unless you wish to pay a disk recovery service a lot of money to try and get them back.
As to your music, if you purchased it from the iTunes Store you can probably re-download it. Go to the iTunes Store, log into your account, and click the Purchases link under the Quick Links. From there you should be able to re-download some or all of your purchased content. Note that not all content has been licensed for re-downloading in all countries at this time. You can see what content you can download here:
http://support.apple.com/kb/HT5085
You can also re-download content using an iOS device.
For full instructions, see:
http://support.apple.com/kb/ht2519
Regards. -
I have been trying to recover or reset my password, but the reset email never comes, so I can't change my password. I tried to open a new itunes account to assign my iphone 4 to, but it always defaults to the old itunes account?
Me too! I tried to reset many times the password of my daughter’s id but she never received an email with instructions. :-(
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I have a Windows 7 Professional, 64 bits on my computer and have recently installed iTunes 11.1.3.8. but i started having this msg :"The folder iTunes is on a locked disk or you do not have write permission for this folder" issues: how can i solve it?
Right-click on your main iTunes folder and click Properties, then go to the Security tab and click Advanced. If necessary grant your account and SYSTEM full control of this folder, subfolders and files, then tick the option to replace permissions on child objects which will repair permissions throughout the library. This is the XP dialog but Windows 7 shouldn't be too different.
If it won't let you change the permissions use the Owner tab to take ownneship from an account with administror privileges.
tt2 -
I dutifully un installed Itunes because of some conflict, I now find I cannot re-install Itunes because the old Itunes is on some other drive that do not know of, what do Ido now
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. The notes should get you past porblems uninstalling the old version.
Review the other boxes and the list of support documents further down page later if you have trouble after reinstalling in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
For your reference I’m using a MacBook Pro running 10.5.8. Several weeks ago on a Monday I received an upgrade for iTunes. When Tuesday arrived I attempted to log in so that I could download the latest freebie song(s). I was met w/this message: “The file ‘iTunes Library.itl’ cannot be read because it was created by a newer version of iTunes.”
The music/video files are still on my Mac (I’ve verified that via Searchlight), but I’m unable to open the program. Since I know that 10.5.8 is rapidly becoming prehistoric, could it be that the newest iTunes isn’t compatible w/this particular OS? I’d like to switch up, but understand that the newest OS won’t work on a Mac of this vintage (6 years old). In addition, my Adobe products (all CS2) won’t work w/anything newer than 10.5.8, so I’m reluctant to go to a newer OS (I just can’t afford the Adobe upgrade $$$ @ this point).
Is there any way to get a download of an “old” iTunes version? If there were, I’d simply refuse any future upgrades until my personal economy allows me to stop working as if it were 2006. Please advise, somebody!I don't know how you received an upgrade for iTunes. You make it sound like it was sent to you. At most your computer will tell you of a new version and you tell it to download it and install it. However, a computer will not do this for a version which is incompatible. iTunes 10.7 came out a few weeks ago but your computer would not notify you and even if it did, 10.7 would refuse to install on your computer. So this part isn't making a lot of sense.
Two ways to get the 'newer version' message. One is to open your library on a computer running a newer version, and then try to open it with an older version. Usually happens when the library is on an external and used with multiple computers. The second way is if you have multiple versions of itunes installed on your computer.
The newest (and likely the last) iTunes for OSX 10.5.8 is iTunes 10.6.3 which has been out for quite a while.
iTunes 10.6.3.25 - http://support.apple.com/kb/DL1575 -
I can't add my songs to the new iTunes 11.0 I want the old iTunes back
I have been trying to add my MP3 music from my laptop to the iTunes library and it will not allow me to add the songs to the lists. I have tried all options given on the support page as well as any other guidance found on the internet and it will not let me add the songs to my itunes. How can I get the old itunes back?
Thanks.. This solve my problem...
Hy there,
I've solved the same problem and in order for you to do soo you have to follow these stept if your running windows:
1'st step is to go into the device manager
2 step is to go to portable devices (it is rught under network adapters)
3 step is to right clic apple iphone and click update drivers
4 step is to brows your drivers from C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
After that your itunes will pump up alown and youl see your iphone right there.
Good luck and sry for my bad righting.
Andrei -
Can I get the old iTunes back?
I have an iPhone 4S and I recently installed iOS7, I went to plug my phone into my MacBook (running Mac OS X Version 10.5.8) because I wanted to put some music on my phone, but I couldn't do this as I needed iTunes 11, which in the past this hasn't been a problem and hasn't come up. In order for me to download iTunes 11 I need a newer Mac software which I don't have the money to buy as I am only 16. This is really annoying because I can't back up my phone, transfer music that I haven't purchased off iTunes or do anything. Is there any was I can stay with the old iTunes? Someone please help!!!!!!!!!!!!!!!
Correct. To sync with an iPhone you need to have an Intel Mac running a minimum of Snow Leopard 10.6.8 and the latest version of iTunes.
Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and in the UK:
http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
but nobody knows for how long it will be available.
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard to bring it up to 10.6.8, or download the combo update from here:
http://support.apple.com/kb/DL1399
Check via Software Update whether further updates are required.
Message was edited by: Klaus1 -
The computer insnt letting me update the new itunes. So i deleted it all and now it ses when i try to download a new one that it cant delet the old itunes ... what could i do
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
My Ipod was originally set up as a sub-account of a firends. After that, I got an Iphone and set up my own Apple account. I just got a new Ipod, and now can't sync my old Itunes to it. Can anyone help me? I'm even OK with deleting the old Itunes account, and staring over. I just really want to get the new Ipod under my own account, and be able to use it...
There is no such thing as a "sub-account." Also, you probably mean iTunes library, when you say "account." Your "account" in iTunes is your Apple ID, which is what you use to sign in to the iTunes Store to make purchases. iPods are associated with an iTunes library, not with an Apple ID (iTunes Store account). You'll need to clarify...
So, this is what I think you are saying. You previously shared an iTunes library on a computer with your friend. Your old iPod was synced to that iTunes library.
You got an iPhone, and at that time, you set up your own iTunes library. Is that on a different computer? How does the iPhone affect your question about the iPod?
You got a new iPod. What is your "old iTunes"? Is that the iTunes library you shared with your friend? -
If I change the nation setting of my iTunes in order to buy a song from the American iTunes store, then change my setting back to the Korean store (where you cannot buy music) will that create any problems with my downloaded content? I want to buy an album that I cannot get hold of in Korea, but it is available in the US iTunes store. However since most of my apps are downloaded from the Korean store I'll need to switch back in order to update them. Does anyone know if there are any issues in doing this. I'd rather find out before I spend money, change my store setting back to Korea, and then get told I can't listen to the music because I bought it from the US store and my iTunes is set to the Korean store.
Cheers.You canot easily change your country settings. The iTunes Store in a country is intended only for use by that country's residents, and only while they are in the country. To use the iTunes Store in a country you need a credit card (or other card type if acceptable in a country) issued in that country, billed to an address in that country, and also be physically present in that country when using the store. You are also restricted to waiting 90 days between country changes.
E.g., "The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance." - http://www.apple.com/legal/itunes/us/terms.html#SERVICE
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