HT1539 Digital copy of Frozen not working on my windows 7 computer

Our digital copy of frozen worked for 3 full times but has now stopped. The last time we used it we had to "rewind" the movie and it hasn't worked since.  However I loaded from itunes onto my iPad and it works fine. Any idea's how to fix this problem?

Hello, Margaret. 
Thank you for visiting Apple Support Communities.
I think the best option would be to completely uninstall all components of iTunes in the order specified of the article below.  Once this is done attempt to install iTunes again.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
If the issue persists, try the steps in the article below.
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
Cheers,
Jason H.

Similar Messages

  • IPad 2 has slowed down copy paste is not working it hangs when filling in user name , please do something to solve all these problems ,Apple please wake up

    IiPad 2 has slowed down with ios8 copy paste is not working it hangs when you try to fill up forms ,Apple engineers you need to do something fast

    Apple engineers do not participate here. Have you updated to iOS 8.1 which was just release yesterday? Have you done any other troubleshooting? If you haven't start here.
    Go to Settings>Safari>Clear History and Website Data
    Now close all apps. In order to close apps, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
    Next, reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
    If those three things made no difference, try this. Reset all settings. You will not lose any data, but most of the device settings will have to be entered in the settings app again. Settings>General>Reset>Reset all Settings.
    If all of that fails, restore the iOS software. Backup your iPad before you restore, then restore the backup when you are done. If that still doesn't help, restore your iPad as new and start all over again. Most purchased content can be downloaded again at no charge as long as you use the same Apple ID and as long as the content is still available in the store.
    Restore iPad to Factory Settings
    http://support.apple.com/kb/ht1414
    Download Past Purchases
    http://support.apple.com/kb/ht2519

  • Copy/paste function not working in Firefox 22. Always good in previous versions

    Copy/paste function not working in Firefox 22. Always good in previous versions editions

    Well I've uninstalled FF22, thanks for the suggestion.
    Chrome works perfectly with ZA and C&P.

  • SQL*Plus COPY command does not work

    SQL*Plus COPY command does not work in SQL Developer. I am using SQL Developer 1.5.1 on Windows XP.
    copy from <source_db_connection> to <target_db_connection> create <target_tab_name> using select * from <source_tab_name>
    Does it work on different versions of SQL Developer ?
    Anyone had any success in trying COPY command in SQL Developer?
    Thanks in advance.

    While it hasn't been updated for v1.5, this page lists the supported SQL*Plus commands. COPY is explicitly listed as not supported.
    theFurryOne

  • I reinstalled microsoft word and now have a copy that will not work that is the default

    I reinstalled microsoft word and now have a copy that will not work that is the default

    I have MS word 2008 for MAC version 12.1
    When I left click the MS word applications that is the default seems to be corrupted as indicated by the message below but when I right click i can select the second MS word application that works.  The message from the left click is
    Process:         Microsoft Word [10367]
    Path:            /Users/geralddowling/Library/Mail Downloads/Microsoft Word.app/Contents/MacOS/Microsoft Word
    Identifier:      com.microsoft.Word
    Version:         ??? (???)
    Build Info:      Unknown-80409~0
    Code Type:       X86 (Native)
    Parent Process:  launchd [128]
    Date/Time:       2011-07-25 17:25:09.413 -0400
    OS Version:      Mac OS X 10.6.7 (10J869)
    Report Version:  6
    Interval Since Last Report:          166920 sec
    Crashes Since Last Report:           5
    Per-App Crashes Since Last Report:   5
    Anonymous UUID:                      1C5621D4-1D85-488D-A24C-CB298759DBC6
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Crashed Thread:  0
    Dyld Error Message:
      Library not loaded: @executable_path/../Frameworks/MicrosoftComponentPlugin.framework/Versions/12/M icrosoftComponentPlugin
      Referenced from: /Users/geralddowling/Library/Mail Downloads/Microsoft Word.app/Contents/MacOS/Microsoft Word
      Reason: image not found
    Binary Images:
    0x8fe00000 - 0x8fe4162b  dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
    Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 8 GB, SMC 1.53f13
    Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.5
    Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: ST31000528ASQ, 931.51 GB
    Serial ATA Device: HL-DT-ST DVDRW  GA11N
    USB Device: Keyboard Hub, 0x05ac  (Apple Inc.), 0x1006, 0x24300000
    USB Device: Cruzer Mini, 0x0781  (SanDisk Corporation), 0x5150, 0x24310000
    USB Device: Apple Keyboard, 0x05ac  (Apple Inc.), 0x0220, 0x24320000
    USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8502, 0x24400000
    USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0x26500000
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0x04500000
    USB Device: Back-UPS ES 750 FW:841.I3 .D USB FW:I3, 0x051d  (American Power Conversion), 0x0002, 0x06400000
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8215, 0x06110000

  • Copy fuction does not work

    When I try to make a copy of something the arrow just keeps spinning and never allows me to copy.

    Hi , Welcome to the HP Forums! I understand that the copy function does not work with your HP Envy 5530. I am happy to look into this copying issue for you!  So I have a better understanding of your question. Is this happening when printing from the computer? Or, when you place a sheet of paper on the glass and select copy?  If you are trying to print from the computer, what Operating System do you have? Windows or Mac? What version? If you do not know the Operating System you are using, please visit this website. Whatsmyos. In the meantime, please make sure the printer's power cable is plugged directly into the wall outlet, and not a surge protector. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well. Also, you will want to make sure the printer's firmware is up-to-date. Getting Printer Updates for HP Photosmart 5520 e-All-in-One, HP ENVY 5530 e-All-in-One, and HP Deskjet Ink Advantage 4510 and 5520 e-All-in-One Printer Series. Thank you for posting, and hope to hear from you soon!  “Please click the Thumbs up icon below to thank me for responding.”

  • I just bought Thor Blu-ray   digital copy.  The digital copy disc is not loading on my Macs (x3).  Any ideas?

    I purchased Thor on Blu-ray + digital copy.  I tried transferring the movie to my MacPro tower, but the digital copy disk will not load.  I'm able to insert it and I can hear the drive trying to read it, but after about a min., it is ejected.  I also tried on two separate MacBook Pros.  All three machines are running 10.6.8.

    Chris, if you read the full question, you'll see that I am referring to the "digital copy disc" which is a standard DVD.

  • Why does the "fix" for firefox copying and pasting not work?

    I did the fix a few times and restarted firefox, with no success. Also, I installed the latest version of firefox and it is slower now. I have to use firefox for school, otherwise I would just find another way.

    In what way is Firefox slow?
    Is this all the time or only with loading web pages?
    What kind of fix do you mean with: ''Why does the "fix" for firefox copying and pasting not work'' ?

  • My flash flayer does not work on my Windows 8 Surface Tablet, it also won't let me see if i already

    My flash flayer does not work on my Windows 8 Surface Tablet, it also won't let me see if i already have it installed...

    1.      Are you getting any error message?
    2.      Which browser are you using?
    3.      Were there any recent changes made on the computer prior to the issue?

  • Flash player does not work properly on Windows 7 32 bits

    Hello,
    My flash player does not work properly on Windows 7 32 bits with Firfox and IE8 (lasts versions).
    My Flash player version : 10.0.45.2, but I tried with version 9 too, with same problems.
    I have tried to uninstall, reboot, reinstall several times, ... witch did not worked.
    In fact, it works correctly on some sites, like youtube, but not on some others like :
    http://www.dailymotion.com/ => black screen instead of videos, right click gives flash context menu
    http://www.canalplus.fr/ => videos does not load, right click gives flash context menu
    http://www.myspace.com/ => no audio player, right click gives flash context menu
    some games in http://www.kongregate.com/ => black screen instead of games, right click gives flash context menu
    I have no problem with shockwave in http://www.adobe.com/shockwave/welcome/
    No problem too with flash player on http://www.adobe.com/software/flash/about/
    But in the Global Privacy Settings panel (http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager02.htm l), I cannot change any settings :
    I cannot check boxes,
    My changes are not saved.
    In most of flash animations, videos, ...,
    when I click on parameters, I cannot do anything, even closing.
    when I am in full screen mode, the message "press escape to exit...." does not disappear.
    Last thing, all those problems was not there when I was on Windows XP, few weeks ago, and appear with my registered Windows 7 premium familly edition, with the same hardware configuration...
    Thank you for your help

    Hi eidnolb
    Thanks for your answer.
    This is what I have :
    Verify user permissions
    I have an administrator account.
    I tried (uninstall, install and run) with super-administrator account for same results
    Install the most current version.
    I am running the latest version (10.0.45.2)
    Run the Clean Installer to Fix 3rd Party Flash Player Cleaners
    I did not "clean" my computer.
    Troubleshoot Pop-up blockers
    I have no Pop-up or esle blocker  software.
    Ensure that Internet utilities do not block Flash Player
    I tried (uninstall, install and run) without Avast.
    I have windows 7 firewall. I do not know where I can allow ActiveX  controls and Flash (SWF) content. I do not see anything relative to ActiveX an Flash in allowed program list.
    Fix machine crashes when displaying Flash content
    I have no freez or crash.
    Using IE, Shockwave Flash Object is Enabled and vs 10.0.45.2
    Using FF, I have SWF vs  10.0.45.2 and it is Enabled
    I really do not understand !!
    Thanks,
    Ju'

  • My itunes 11 Home sharing is not working with my windows 7 PC and iPad it shows up on iPad and when I go to share the music app does loading for 3 mins and crashes I am using a virgin super hub router please please please help

    My itunes 11 Home sharing is not working with my windows 7 PC and iPad it shows up on iPad and when I go to share the music app does loading for 3 mins and crashes I am using a virgin super hub router please please please help

    My itunes 11 Home sharing is not working with my windows 7 PC and iPad it shows up on iPad and when I go to share the music app does loading for 3 mins and crashes I am using a virgin super hub router please please please help

  • Hi, My face time is not working properly in my computer and mi iPhone, some of the people that i used to contact a can't talk to anymore, and some i can. Its not working in my mac nor in my iPhone, it just shows legend that says face time error

    Hi, My face time is not working properly in my computer and mi iPhone, some of the people that i used to contact a can't talk to anymore, and some i can. Its not working in my mac nor in my iPhone, it just shows legend that says face time error, what can i do???

    Assign an email address (gmail.com?)
    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • ExpressCard/34 not working in BootCamp Windows 7 64-bit. Apple's BIOS emulation does not give enough resources.

    MacBook Pro unibody, 15" 2009
    ExpressCard/34 (Card is by Transcend TS-RDF1, JMicron chip for SD card) is not working in BootCamp Windows 7 64-bit. Windows reports:
    "This device cannot find enough free resources that it can use. (Code 12)
    If you want to use this device, you will need to disable one of the other devices on this system."
    Other data points: Card works fine in Mac OSX, worked under Windows XP 32-bit (initially reported same problem, but works after reboot).
    Checking the forums there seems to be no actual device suggested to actually remove that would help the problem. And even if it was, the concept is ridiculous. What other device would you like to remove? Display adapter? Network adapter? No way. I use all available devices and don't want to compromise.
    It seems like BIOS emulation does not allocate enough resources to ExpressCard.
    Are others having the same problem?
    Does anyone have a fix for this?
    Is there anyone at Apple who cares to provide a solution?

    It is not a driver problem, but a problem in the BIOS emulated by bootcamp on some (not all) MBP models. So unless Apple fixes it in bootcamp, there is no real solution. And obviously, Apple doesn't care. They are dropping the Expresscard slot anyway.
    Unfortunately, this poster seems right: http://forums.macrumors.com/showthread.php?t=912259 :
    The 2008/2009 Macbook Pros don't allow to use the ExpressCard slot because of EFI/Bootcamp errors (Windows Vista/7 cannot allocate an IRQ to the slot). You don't need any drivers for using an ExpressCard slot on Windows, you only need the drivers for the corresponding card you are using.
    Bootcamped XP allowed to use the slot, but you could not use hot-plugging.
    And from the Sonnet site ( http://www.sonnettech.com/product/tempo_sata_express34.html ) :
    Tempo SATA ExpressCard/34 not supported under Windows 7 or Windows Vista when running on unibody MacBook Pro computers. The problem is caused by the MacBook Pro's BIOS emulation, which doesn't allocate enough resources to support certain kinds of Expresscard/34 devices, such as a SATA controller, in these operating systems.
    (added link to Sonnet's explanation)

  • My Open GL is not working in CS4 Windows 7

    I recently got a new computer and loaded my Photoshop CS4 on to it and the features of Open GL such as holding down the z key and using the scroll on the mouse to zoom in and out and also the left and right bracket key inceasing or decreasing the size of the brush do not work.  The new computer is using Windows 7 64 bit and has an AMD quad core with 8 Gb RAM.  I checked to make sure that Open GL is selected in the Edit>Preference>Performance where it also tells me that the graphics card does support accelerated graphics for Open GL. 
    Does anybody have any other ideas on what I can do to get this to work?

    What version of driver are you running?
    If it's Catalyst 12.4, I suggest you try downloading specifically Catalyst 12.2, uninstalling Catalyst 12.4, then installing 12.2 and testing again.
    I don't have exactly the same card you do (mine's a 5760) but I've had 12.2 in for a while and that versoin works very well with Photoshop.
    http://support.amd.com/us/gpudownload/windows/previous/Pages/radeonaiw_vista64.aspx
    -Noel

  • HT4539 All my old tv shows are not working please help my computer sed I have to Atheris 5 computers to play all my old tv shows I Pade for with eney Itunas cards. :( :'(

    All my old tv shows are not working please help my computer sed I have to Atheris 5 computers to play all my old tv shows I Pade for with eney Itunas cards.

    What do y mean by not work?
    What happens when y try to play them on yur iPod?
    What happens when yo try to play them in iTunes on yur computer?
    If you get a message what is the exact wording of the message?
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    Some countries do not allow redownloads some kinds of media

Maybe you are looking for

  • How do I get pdfs to open in IE 9 from web links and not in Acrobat Pro 10.1.12

    We are unable to open pdfs in IE9 browser for our users with Acrobat Pro 10.1.12 installed as these files open in AcrobatPro instead. Works fine for those users with Adobe Reader installed. I have checked in IE that the add-ons are enabled (Adobe PDF

  • ASMlib will not initialize after reboot. OEL6.6

    Greetings, After some routine maintenance and cleaning up trace and alert logs on a dev server, a reboot was performed. When the server came back up, the ASMlib would not initialize, and the /dev/oracleasm/disks folder was gone. ASMlib has been in us

  • OFFICEJET 150 mobile all in one

    I can not pair  (Bluetooth)this printer to either my IPhone 5S or my IPad mini.  Does anybody have any suggestions?

  • Can I delete my *.xmp files?

    I am not a photographer, but an ordinary "idiot with a camera".  I have read discussions about the effect of deleting *.xmp files on "camera RAW" files and don't understand what I read. I take my photos, save them as JPEG files, edit them using AutoS

  • Airport Extreme and ADSL?

    Sorry if this is a no-brainer, but I purchased an Airport Extreme 802.11n (with a MacBook Pro, so won't get the box til the laptop comes in) and am now worried I won't be able to use it. On my current setup, I use a Windows box with a USB ADSL modem