HT1539 I have a redeem code for a digital product of a movie I bought in the US. But my i tunes account is UK. The code could not be redeemed, but I have purchased the product.
I have a redeem code for a digital product of a movie I bought in the US. My iTunes account is in the UK as I am a Brit. The redeem code wont work on my UK account even though I purchased the product legitimately.
If the code is only valid in the US then you will need to be in the US with a US based iTunes account to be able to redeem it.
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"Installer could not install some files in "/". Contact the software manufacturer for assistance."
What does THAT mean!!! Appears when trying to download the new Itunes!!!
Any ideas??
"Installer could not install some files in "/". Contact the software manufacturer for assistance." ?????????????????????can someone please help!!! I can't install anything on my mac!!! And my iphone isnt even showing up in itunes when i plug it in!
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Hi
I have installed coheI have installed coherence server "fmw_12.1.3.0.0_coherence_Disk1_1of1.zip" along with Examples on windows machine and C++ client coherence-cpp-12.1.3.0.0b51709-windows-x86-vs2012.zip on the same machine.
I have built the "contacts" C++ Example successfully and while I execute this "contacts" using run I am facing TcpAcceptor error.
On my coherence server the TcpAcceptor is listening on port 8088, so I have modified the extend-cache-config.xml file with values "ip address of my windows machine" and port as "8088".
All the time I am getting below error,
coherence::net::messaging::ConnectionException: could not establish a connection to one of the following addresses: {10.242.152.242/10.242.152.242:8088}; make sure the "remote-addresses" configuration element contains an address and port of a running TcpAcceptor
at class coherence::lang::TypedHandle<class coherence::component::net::extend::PofConnection> __thiscall coherence::component::util::TcpInitiator::openConne
ction(void)(TcpInitiator.cpp:307)
at coherence::component::util::TcpInitiator::openConnection
at coherence::component::util::Initiator::ensureConnection
at coherence::component::net::extend::RemoteCacheService::openChannel
at coherence::component::net::extend::RemoteService::doStart
at coherence::component::net::extend::RemoteService::start
at coherence::component::util::SafeService::startService
at coherence::component::util::SafeService::restartService
at coherence::component::util::SafeService::ensureRunningServiceInternal
at coherence::component::util::SafeService::start
at coherence::net::DefaultConfigurableCacheFactory::configureService
at coherence::net::DefaultConfigurableCacheFactory::ensureService
at coherence::net::DefaultConfigurableCacheFactory::ensureRemoteCache
at coherence::net::DefaultConfigurableCacheFactory::configureCache
at coherence::net::DefaultConfigurableCacheFactory::ensureCache
at coherence::net::CacheFactory::getCache
at unsigned __int64 coherence::lang::class_spec<class coherence::lang::Managed<class ContactId>,class coherence::lang::extends<class coherence::lang::Object,class coherence::lang::Void<class coherence::lang::Object> >,class coherence::lang::implements<void,void,void,void,void,void,void,void,void,void,void,void,void,void,void,void> >::sizeOf(bool)
at _onexit
at class coherence::util::Hashtable * coherence::lang::factory<class coherence::util::Hashtable>::create(void)
at class coherence::util::Hashtable * coherence::lang::factory<class coherence::util::Hashtable>::create(void)
at BaseThreadInitThunk
at RtlInitializeExceptionChain
at RtlInitializeExceptionChain
on thread "main"
Caused by: coherence::net::messaging::ConnectionException: coherence::component::util::TcpInitiator::TcpConnection@029EAD78{Id=NULL, Open=1, LocalAddress=NULL,
RemoteAddress=10.242.152.242/10.242.152.242:8088}: socket disconnect
at class coherence::lang::TypedHandle<class coherence::net::messaging::Response> __thiscall coherence::component::net::extend::AbstractPofRequest::Status::g
etResponse(void)(AbstractPofRequest.cpp:203)
at coherence::component::net::extend::AbstractPofRequest::Status::getResponse
at coherence::component::net::extend::AbstractPofRequest::Status::waitForResponse
at coherence::component::util::Initiator::openConnection
at coherence::component::net::extend::PofConnection::open
at coherence::component::util::TcpInitiator::openConnection
at coherence::component::util::Initiator::ensureConnection
at coherence::component::net::extend::RemoteCacheService::openChannel
at coherence::component::net::extend::RemoteService::doStart
at coherence::component::net::extend::RemoteService::start
at coherence::component::util::SafeService::startService
at coherence::component::util::SafeService::restartService
at coherence::component::util::SafeService::ensureRunningServiceInternal
at coherence::component::util::SafeService::start
at coherence::net::DefaultConfigurableCacheFactory::configureService
at coherence::net::DefaultConfigurableCacheFactory::ensureService
at coherence::net::DefaultConfigurableCacheFactory::ensureRemoteCache
at coherence::net::DefaultConfigurableCacheFactory::configureCache
at coherence::net::DefaultConfigurableCacheFactory::ensureCache
at coherence::net::CacheFactory::getCache
at unsigned __int64 coherence::lang::class_spec<class coherence::lang::Managed<class ContactId>,class coherence::lang::extends<class coherence::lang::Object
,class coherence::lang::Void<class coherence::lang::Object> >,class coherence::lang::implements<void,void,void,void,void,void,void,void,void,void,void,void,void
,void,void,void> >::sizeOf(bool)
at _onexit
at class coherence::util::Hashtable * coherence::lang::factory<class coherence::util::Hashtable>::create(void)
at class coherence::util::Hashtable * coherence::lang::factory<class coherence::util::Hashtable>::create(void)
at BaseThreadInitThunk
at RtlInitializeExceptionChain
at RtlInitializeExceptionChain
on thread "main"
Caused by: coherence::io::IOException: socket disconnect
at unsigned int __thiscall coherence::net::Socket::readInternal(unsigned char *,unsigned int)(Socket.cpp:333)
at coherence::net::Socket::readInternal
at coherence::net::Socket::SocketInput::read
at coherence::io::BufferedInputStream::fillBuffer
at coherence::io::BufferedInputStream::read
at coherence::component::util::TcpInitiator::readMessageLength
at coherence::component::util::TcpInitiator::TcpConnection::TcpReader::onNotify
at coherence::component::util::Daemon::run
at coherence::lang::Thread::run
on thread "ExtendTcpCacheService:coherence::component::util::TcpInitiator:coherence::component::util::TcpInitiator::TcpConnection::TcpReader"We are facing same issue. Could you please provide us any working .Net sample code for the version 12.1.2.0.
<ssl>
<protocol>Tls</protocol>
<local-certificates>
<certificate>
<url>c:\Cert\</url>
<password>password</password>
<flags>DefaultKeySet</flags>
</certificate>
</local-certificates>
</ssl>
thanks
Bala -
Please can someone help. I keep on getting this when I try and buy a song or upgrade my iPhone aps. I have got the latest iTunes on my 15" MacBook Pro with OS X 10.8.5 (12F37). Last week I changed my password on //appleid.apple.com I could the access my account in iTunes. I have tried to log on to my account / view my account in itunes / buy a song and tried upgrading my apps, but I can't do anything now. it is frustrating. Please, please, please can someone help. :-)
Unsure if this will help anyone but I had the same problem with the message always coming up when I tried to login: "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later."
What I couldn't understand was that I could log into iTunes online, but not through the iTunes app, becoming very frustrated I went to drastic measures to get everything working again - although I found this post after I had success.
To add to the issue, my iPhone (4S - iOS7) was visible on iTunes (latest version), but some of my apps had failed to sync (showing grey on my iPhone and being unable to delete them), causing further issues and adding to my frustrations....which attributed to the drastic measures posted below.
(You may want to try following the above posts before following my method)
**** Apple support provided me with an email containing many links, all of which didn't really help me, but I'll post anyway, just incase they assist someone else:
"Dear Luke,
Thank you for writing to iTunes Store Customer Support, my name is Indra and I'll be assisting to you with your concern.
I understand that you are unable to login to your iTunes store account and getting message that the iTunes Store is temporarily unavailable. I can imagine you must be eager to access your account and I will do my best to resolve this issue.
Luke, as an advisor for the iTunes Store, I handle issues related to billing, downloading, customer accounts, and the items available on the iTunes Store. Although your question falls outside of my area of specialty, I will be happy to assist you with resolving your issue.
I have verified that the iTunes Store is functioning and accepting connections. The issue could have been temporary, related to your internet connection, your local network, or your computer itself. If you’re still unable to connect, this article outlines some potential solutions:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
These articles have helped other Windows users resolve connection issues:
iTunes for Windows: iTunes Store connection troubleshooting
http://support.apple.com/kb/HT1527
iTunes for Windows: Could not establish a secure connection to the iTunes Store
http://support.apple.com/kb/TS1470
iTunes for Windows: can't access the Internet if proxy settings are incorrect
http://support.apple.com/kb/TS1490
iTunes: Troubleshooting security software issues
http://support.apple.com/kb/TS3125
Firewall, virus-protection, and web-acceleration software can prevent you from connecting to the iTunes Store. You might not be able to connect even if the software appears to be configured to allow full access to the iTunes Store. You can use the MSCONFIG utility to determine if software on your computer is preventing access to the iTunes Store. For detailed instructions, please refer to the following article:
Using Msconfig to troubleshoot conflicts in Windows Vista and Windows 7
http://support.apple.com/kb/HT2292
If the articles above don't help you connect to the iTunes Store, I suggest testing to see if this issue occurs while you are signed in to a new user account on your computer. To learn how to create a new user account in your version of Windows, please read the article below for your operating system:
How to create and configure user accounts in Windows XP
http://support.microsoft.com/kb/279783
Windows Vista: Create a user account
http://windows.microsoft.com/en-US/windows-vista/Create-a-user-account
Windows 7: Create a user account
http://windows.microsoft.com/en-us/Windows7/Create-a-user-account
Windows 8: Create a user account
http://windows.microsoft.com/en-us/windows-8/create-user-account
Once you are signed in to this new user account, open iTunes and try to connect to the iTunes Store. If you can connect without error, then you’ve identified that the issue is with the previous user account that you were using. You may want to consider adopting this new account as your user account and transferring your files from the old account to your new one.
If you require more assistance, you may wish to call our AppleCare technical support team. A technical Advisor will be able to tell you about Apple's complimentary and fee-based support options as well as assist you in determining what option might be most helpful in this case. To find the appropriate phone number, please visit:
Contacting Apple for support and service
http://support.apple.com/kb/HE57
I hope that the information provided above is helpful.
Thank you for contacting us and have a nice day!
Sincerely,
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/"
But if the above doesn't work for you then you can follow my method...in the end, I perfomed the following actions which did work:
1). Uninstalled iTunes from my computer (via Control Panel > Programs & Features)
2). Located the iTunes folder containing media, Previous Libraries etc (normally located under your Music folder) and simply moved it to my desktop. (can't afford to delete)
3). Downloaded iTunes.
4). Plugged my iPhone into my laptop and moved all contents across to my desktop (photo's).
5). Restored my iPhone erasing ALL data (extreme but desperate measures were required) - you may want to back it up, but I personally didn't have anything that I couldn't afford to loose on it.
6). Set-up my iPhone (set language etc...) including iCloud, but did not plug it into my laptop.
7). Chose the following iPhone settings>
> iCloud - Contacts turned off
> Mail, Contacts, Calendars - iCloud Contacts turned off (same end result)
> iTunes & App Store - made sure I was logged in via Apple ID.
7). Closed Outlook.
8). Re-installed iTunes, saving it on the C:> default location.
9). Followed the normal iTunes install prompts, setting it up as new. (making sure I had NO apps or music - clean slate)
10). Plugged my iPhone into my laptop, waiting for it to appear as it normally does.
11). Checked for iOS updates and iTunes updates (all good)
12). Checked Sync Contacts with Outlook (opening Outlook at the same time) - Calendars I left to the iCloud
13). APPLY....once sync finally completed (this time SUCCESSFUL) I was able to click iTunes Store and LOG IN.....finally!
I probably didn't have to perform all 13 steps, but that's exactly what I did to get everything working again!
There is probably someone out there who will be able to explain why I couldn't login to iTunes, why many of my apps didn't load onto my iPhone correctly, why everything failed to sync and probably able to shorten the above 13 steps to a quick fix.... but for now, everything is finally working and my 48hrs of frustration has come to an stress free end! -
How can i get another 'Redeem Code' for my digital copy on Despicable Me movie. I lost or might have tossed away in trash thinkning it was nothing important. Im wanting to use the digital copy for my MacBook Pro. Thank you for your help!
The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
Most simple solution: restore from your backup. If you don't have a back up, now is a good time to start.
What version of iPhoto? Assuming 09 or later
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In Library Manager it's the FIle -> Rebuild command)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD -
I'm trying to download the latest version of iTunes and get the message "There is a problem with this Windows Installer package. A program required for this install to complete could not be run." I have no clue what to do with this to resolve the issue. Thanks for any help!
Repair your Apple software update.
Go to START > ALL PROGRAMS > Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START > CONTROL PANEL/ > Add n Remove Programs, highlight ASU and click CHANGE then REPAIR -
I have recently picked up an Apple TV. When I go to the movies tab, there less movies available there than what is available in my i-Tunes library. I have 38 movies showing in my library but only 23 are showing in the Movies tab on the Apple TV. After researching this a little, there are only 23 movies showing under Purchased in the Quicklinks of my i-Tunes account. The majority of my collection are digital copy downloads that came from DVD purchases. Some of the missing movies were added in the past couple of months, the rest are a year-or-so old. I have done some looking around at questions from others, but I have not found an answer that will fix my situation. How do I update my library to get ALL of my movies to reflect that they were "Purchased"(as it says they were in their Properties)?
Biggles Lamb wrote:
Chill out guys, getting personal will never ever change another persons view, right or wrong, they are entitled to them .
The pros and cons of to CC or not to CC have been done to death
Its a fact the CC model will work for some, especially newbies and small businesses.
The risks associated with the CC model have been well documented.
For long term users of CS perpetuals its generally a large hike up in cost compared to the upgrade system.
Then there are the....... Adobe can rot it hell...... group who will never subscribe
To each their own, you do the math to suit your cashflow whatever that is and then make an informed decision
To those on the CC model, I'd like to offer some practical advice.........do not allow automatic updates.........make regular backups............develop an exit strategy of alternatives for when you can no longer afford the subscription costs............never ever assume that the Adobe update is bug free
Enjoy your cloud
Col
Thank you for that post, and the advice. I just happen to be one of those who it does work for. I've been around long enough to know that CC isn't going to work for everyone(the large publishing/radio/web company I work for isn't upgrading to CC because of the costs involved). But it does for me as I potentially venture out into the full-time freelancing world and away from the more structured big office environment. I can't make decisions based on what is best for anyone else, or what will hurt or help Adobe. Just what affects me, and that's all.
Brent -
I am using iphone 3gs since last 4 days. Till yesterday night it was working fine and i have connected this phone for charging . Morning there was apple logo in the screen and every 1mte (approx) it is blinking. I could not restart the phone.Plz help . I have tried to reset even by pressing sleep and home button but it could not help. Please suggest. Still i have connected for charging .
Sounds like you have corrupt backup data, if this occurs from one phone to another. Try restoring the phone as a new device, without a backup. Try using for a day before installing any other apps, etc. See if that improves the battery life. Then try syncing back applications a couple at a time. Something seems to be locking in the processor which is draining the battery.
Do you live in an area where there are Apple Stores? If so, try making an appointment with the Genius Bar to have the device checked out. -
I have just reinstalled Adobe Acrobat X1 and I can't save any PDF's that are emailed to me. I just get "This document could not be saves. There is a problem reading this document (21)" and then when I click OK i get "insufficient data for image" Help!
More information about this issue can be found here:
https://forums.adobe.com/thread/1672655
A "quick" fix that worked for me was to uninstall Adobe... then download the base install for Adobe Reader 11.0.
Then download each of the individual updates and run them sequentially.
I've installed back up to the last security update which is version 08 and have been able to do normal Save As operations.
You will have to disable automatic updates in order to stay at version 08 until Adobe resolves this issue in a later release.
http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Windows
Adobe Reader 11.0 - Multilingual (MUI) installer AdbeRdr11000_mui_Std
Adobe Reader 11.0.01 update - Multilingual (MUI) installer AdbeRdrUpd11001_MUI.msp
Adobe Reader 11.0.02 update - All languages AdbeRdrSecUpd11002.msp
Adobe Reader 11.0.03 update - Multilingual (MUI) installer AdbeRdrUpd11003_MUI.msp
Adobe Reader 11.0.04 update - Multilingual (MUI) installer AdbeRdrUpd11004_MUI.msp
Adobe Reader 11.0.05 security update - All languages AdbeRdrSecUpd11005.msp
Adobe Reader 11.0.06 update - Multilingual (MUI) installer AdbeRdrUpd11006_MUI.msp
Adobe Reader 11.0.07 update - Multilingual (MUI) installer AdbeRdrUpd11007_MUI.msp
Adobe Reader 11.0.08 security update - All languages AdbeRdrSecUpd11008.msp -
I keep getting the following error messages on my Mac when I try to redeem a song code: "We could not complete your iTunes store request. The network connection could not be established. There was an error in the iTunes store, please try again later." and then, "We could not complete your iTunes Store request. An unknown error occurred (-50)."
Hello, constance132.
Thank you for visiting Apple Support Communities.
Here are some troubleshooting steps that I could recommend when receiving error -50.
"Error -50," "-5000," "8003," "8008," or "-42023"
These alerts occur due to timeouts or conflicts trying to write a file during download.
If you encounter this issue while accessing iTunes Store:
See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
If you encounter this issue while while downloading something from the iTunes Store:
Delete your iTunes Downloads folder, located in:
Mac OS X: ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
Windows Vista: \Users\username\Music\iTunes\iTunes Media\Downloads\
Windows 7: \Users\username\My Music\iTunes\iTunes Media\Downloads\
Windows XP: \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
After locating your iTunes Downloads folder:
Quit iTunes.
Delete the Downloads folder on your computer.
Open iTunes.
Choose Store > Check for Available Downloads.
Enter your account name and password.
If you encounter this issue while while downloading Digital Copies using Windows:
Use MSCONFIG (directions for Windows XP and Windows Vista/Windows 7) to disable conflicting software.
If using MSCONFIG steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict.
You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to reoccur.
If you are able to isolate the issue to a particular third-party software, you may wish to contact them to let them know of the conflict.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Jason H. -
keep getting error message saying ipod detected but could not be identified properly - I have tried all the steps on the support page twice and it still will not work! I am running windows 8 (which it has worked with ok before) - struggling
I recently bought some new albums and can't play them on my ipodI just encountered the same problem on my 2 month old MBPro. I found a work around by changing USB ports. As for the actual cause or the reason why that worked, I dont know. The USB port I was using works fine with my phone or other USB devices.
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I bought six songs using my itunes gift card in February but I cannot play the songs or downlaod them to my ipod because I get an error saying the original file could not be found. I have used the gift card previously with no issue. How do I fix it?
Have you moved or deleted those tracks on your computer (the gift card has got nothing to do with it) ?
You might be able to re-download them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes (re-downloading isn't possible in all countries) - if those songs appear there then delete the entries from your iTunes library (where you are clicking on them to play them and gettinf the 'original file' error), and they should then get a cloud symbol against them for re-downloading.
If they don't appear in that link then have you got them on, for example, an external drive ? -
Just upgraded my iPad to IOS5 and when the download was completed, a window said that there was an error and it could not restore. Now I have a black screen with the Apple logo and the circle lines. None of the buttons respond. Help, please!!
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. Maybe this will let the iPad reboot and then you may need to restore again but see if this helps to start the iPad first.
-
IPhone 5
I have an app that appeared to need to be updated. I clicked to update three days ago. It has started to update and will not finish. How can I delete the app while its in the middle of updating?Locked on an update can mean a couple of different things. So there are a number of things to try, but start with these.
If you have a "waiting" icon, try tapping on the icon and see if you can pause the update/download. Of it pauses, tap on it again and see if it will resume.
Try holding down on the icon until all of the icons on the screen wiggle. If the X to delete pops up on the waiting/stalled app - tap the X to delete the app. Tao,the home button and the apps will stop wiggling.
You can also try this and see if the downloads will resume. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
I purchased a song on iTunes and it shows up in the song list with an exclamation point on the side of it. It says the song could not be found. I have done a search and can't find it but iTunes won't let me download or buy it again. Help!!
Hello levon10
Just delete the song and then go through the process of downloading the purchase again.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for using Apple Support Communities.
Regards,
-Norm G.
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