HT1539 I recently downloaded my digital copy of titanic and from the itunes extras screen I push play and nothing happens.  The movie is not listed, only the itunes extra is listed in the list.  How do I repair?

I recently downloaded my digital copy of titanic and from the itunes extras screen I push play and nothing happens.  The movie is not listed, only the itunes extra is listed in the list.  How do I repair?

I have the same problem on the latest iTunes software and Windows 7. My window is maximzed and I do not see any tab for photos. Seems related to a recent update (IOS7?) as this was there - at least before the very big change to the interface.

Similar Messages

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    Hello
    I just purchased a copy of the movie Frozen and it came with a digital copy.  I can not find it in my movies.  would you please help me!

    Are you there?

  • HT1539 I have tried to download a digital copy that came with a movie I purchased and I keep getting the an error about HD purchase vs. SD purchase.  I push redeem again and it has the same message and I cant download the movie.  What can I do?

    I have tried to download a digital copy that came with a movie I purchased and I keep getting the an error about HD purchase vs. SD purchase.  I push redeem again and it has the same message and I cant download the movie.  What can I do?

    - Reset the iOS device. Nothing will be lost
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  • HT1539 I downloaded a digital copy of a movie on iTunes but the extras had a download error. How do I fix this?

    I had downloaded a Digital Copy of a film with extras on iTunes the other day. The movie is working fine, the extras met with downloading errors and won't work. I've tried clicking the download button but keep getting the same error message. I've already redeemed the code so I can't do the thing all over again! Please help me because I want to see those extras!

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    I experienced a similar issue with 10.6.8 and iTunes 11.
    Several questions:
    1. What version of iTunes are you using?
    2. Is your iTunes library located on a network drive or a local drive?
    3. What error are you getting during the download?
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  • HT1539 What happens when you attempt to download a digital copy, but it doesn't upload in iTunes, and you're not allowed to use the code again?

    What happens when you attempt to download a digital copy, but it doesn't upload in iTunes, and you're not allowed to use the code again?

    Thanks for your reply, but you might have misunderstood it a bit. I'm NOT trying to buy a movie. ****, I'm not even in the actual Apple Store, when this happens I'm in the library not the Store part of iTunes.
    To clarify - I have purchased a physical copy of a movie which came with another physical copy which contains the digital copy. The digital copy is on the DVD, all I need is just to transfer this file to my iPod Touch, for example, I'm not trying to download it from the store or repurchase it and it's not any gift code that I've received, the digital copy is on the disc. This is the first time ever that I've purchased something on a disc and I'm not allowed to access it because the disc hasn't been purchased within my country.
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  • I downloaded a digital copy of a movie and when I went to play the iTunes special features lines of code appeared instead? Can I get a new download of the iTunes special features?

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    andrewfromcarmel,
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    Several questions:
    1. What version of iTunes are you using?
    2. Is your iTunes library located on a network drive or a local drive?
    3. What error are you getting during the download?
    4. Do you have the ability to try and download the extras file on a different computer?
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  • HT203167 I am trying to download a digital copy to i-tunes and keep getting an error message that says the disk I am attempting to use is full.  What does that mean

    I am trying to download a digital copy to i-tunes, but keep getting an error message stating that the disc I am attempting to use is full.  What does that mean???

    Hi, reagans3.
    Thank you for visiting Apple Support Communities.
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    iOS: Troubleshooting Messages
    http://support.apple.com/kb/ts2755
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  • I redeemed Night at the museum 2 digital copy on my old computer I moved over to mac last year and I wanted the digital copy on mac but it says it's already been redeemed which it has on my old computer, so how would i get the digital copy on my mac?

    I redeemed Night at the museum 2 digital copy on my old computer I moved over to mac last year and I wanted the digital copy on mac but it says it's already been redeemed which it has on my old computer, so how would i get the digital copy on my mac?

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    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • When downloading a digital copy get the message not enough access privileges?

    When downloading a digital copy from a purchased disk I keep getting the message "not enough access privileges",  any solutions?

    Yes. The disk drive has too much data on it. You are either going to have to move some to other disk drives or delete some.

  • HT1539 I downloaded my digital copy of Star Trek Into Darkness, but it's HD and I can't play it. I didn't see anything about whether I wanted HD or Standard. How do I get this changed?

    I downloaded my digital copy of Star Trek Into Darkness, but it's HD and I can't play it. I didn't see anything about whether I wanted HD or Standard. How do I get this changed?

    Check the mute switch on the side above the volume rocker. If the red dot shows, the phone is muted. You'll still be able to play the ringtones to select one.
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  • I downloaded a digital copy of a film

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    Just found the answer on another post, it's in videos on the iPad, not in iTunes.

  • HT204406 I purchased music on my iPad (and it works fine).  It populated my purchased list on my home computer but will not download ?? when I access it in the iTunes store I can click on play but nothing happens-how do I get it to download on my computer

    I purchased music on my iPad (and it works fine).  It populated my purchased list on my home computer but will not download (purchase is no longer a given option) ?? when I access it in the iTunes store I can click on play but nothing happens…how do I get it to download on my computer ?

    If you connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases then it should copy over to your iTunes library. Depending upon what country that you are in you might also be able to redownload it on your computer's iTunes via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage.

  • HT1725 error when I downloaded a digital copy of a movie (error 8328)

    While downloading a digital copy of a movie from Universal website, download was interrupted.
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    How do I fix that??
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    Hello, tomyango. 
    Thank you for visiting Apple Support Communities. 
    Since a Digital Copy download is attached to your Apple ID, the best option would be to delete the movie that is giving you an issue and redownload it via the iTunes Store past purchase option.  I have included a couple articles that will show you how to process these steps.
    Deleting files from the iTunes library and your computer
    http://support.apple.com/kb/ht3842
    Download past purchases
    http://support.apple.com/kb/ht2519
    If this does not resolve the issue, then iTunes might need to be notified to let them know there is a problem with the content.  I have included the steps on how to let them know.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Cheers,
    Jason H.

  • HT4061 Started downloading a digital copy and itunes froze

    I started downloading a digital copy of a movie and my computer froze and when I try to download it agian it states that the code is already used.  I am unable to find the moive in itunes.  Any help??.

    <deleted>
    Message was edited by: Diavonex

  • HT1719 My itunes doesn't list "devices" above the playlist.  How can I sync the music I have purchased to my new ipod shuffle if it doesn't give me the option?  The shuffle is plugged into my computer, but nothing happens.  Help please!

    My itunes account doesn't list "devices" above the playlist, as the syncing instructions give.  How can I sync the itunes I have purchased & downloaded to my computer, to my ipod shuffle?  The device is plugged into my computer, but nothing happens.  Shouldn't the computer recognize the device? It doesn't.  Please help!

    As a test, shut down your computer and disconnect ALL USB devices.  Do this procedure to Reset the shuffle
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    Start up computer with nothing connected, except for standard keyboard and mouse (if it's not a laptop).  Run iTunes.  Connect shuffle to a direct USB port on the computer.  See if there's any improvement,
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