HT1539 security questions are asked when i try to authorize a digital copy on itunes

when putting in a code for a digital copy of a movie i purchased i get the "to help ensure the security of your apple id choose three questions and provide your answers below" thing. why is this happening and how do i input anything? the only planes to type in is the plane for the code itself.

There is no "more like this" button

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I can't remember my Apple ID password or my security question answers. When I try to reset my password it wants to send it to my e-mail address but I can't get the e-mail because I don't have security answers or the password. How do I reset password?

I can't remember my Apple ID password or my security question answers. When I try to reset my password it wants to send it to my e-mail address but I can't get the e-mail because I don't know my security answers or the password. How do I reset password?

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a rescue email address or a Security Questions issue, then see:
         If you forgot the answers to your Apple ID security questions - Apple Support.
         Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

I have a windows 7 64x SP1 and every time I install iTunes 12 I get this message when I try to ponen it:"This copy of Itunes is damaged and it has not been correctly installe. Please, install iTunes again.(-42404)". The instalation process runs smoot

I have a windows 7 64x SP1.
Every time I install iTunes 12 I get this message when I try to open it:"This copy of iTunes is damaged and it has not been correctly installed. Please, install iTunes again.(-42404)".
The instalation process runs smoothly without any error message and iTunes has been installed in my computer before. The problem started with the update no. 12. Any idea what's going on? Thank you

if itunes will not run, you probably have mangled windows badly
one feature of windows 8 is the refresh that saves libraries,
because you are using windows 7, you will need to backup all files to another storage device

Error (-69) keeps popping up when I try to transfer a digital copy of a movie I redeemed, anyone else run into this?

Error (-69) keeps popping up when I try to transfer the digital copy of transformers to my ipod. Everything is updated and it successfully downloaded to my library but I've done what I've read about error (-69) and I am still having problems. I've never had a problem with purchases from itunes before and I don't know what to do. The Apple website doesn't help and if anyone has had the same problem and figured it out please help me. I would appreciate it, thanks.

Error (-69) keeps popping up when I try to transfer the digital copy of transformers to my ipod. Everything is updated and it successfully downloaded to my library but I've done what I've read about error (-69) and I am still having problems. I've never had a problem with purchases from itunes before and I don't know what to do. The Apple website doesn't help and if anyone has had the same problem and figured it out please help me. I would appreciate it, thanks.

Why does my iPad tell me that the answers to my a security questions are wrong when I know they are correct

I am trying to use my new iPad air to download iBooks with an iTunes gift card and it keeps telling me that my security question answers are incorrect. I do not understand that because they are the answers I provided when asked those questions! Now the darn thing has locked me out of my apple account and every time I attempt to contact support Safari tells me it can't find the server and apparently there is no such thing as 24 hour phone support so what the heck do I do to get my account unlocked and how do I find out what answers apple has for my security questions as apparently they don't have the same ones as I do? I NEED HELP!!

Call Apple in the morning.
Possibility could have been you had caps lock on entering your security answer either now or when you set it up from the beginning.
Apple will help you out and you will be in good shape.
If you are not into phone calls then try to make an appointment at your local Apple store and they can fix it for you in no time.

I don't remember my security questions answers and when I try to reset my answers it gets sent to a in active account

Please help

You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

HT201363 I am so mad i dont remember my security questions and so when i try and reset more but difrent security questions come up i dont know what to do

I Need help i have money on account

See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Here > Apple Support iTunes Store Contact

I have a question when I try to authorize my daughters ipod to itunes on a new computer it pulls up a email addresse I do not know and will not transfer her music is there any way to fix this Thanks in advance

When trying to authorize my daughtes ipod classic to a new laptop it pops up and asks for apple id but the email is not one of ours and it will not let me change it is there any way to fix this problem Thanks in advance

To whom does the email address belong to? Are you sure it wasn't an email address used in the past or perhaps one that had belonged to a friend of hers?
Either way, if the music on her iPod was purchased under an account not belonging to her or you, there is much you can do. Sorry.
B-rock

When I try to download apps, I am asked to answer security questions. However, when I cklick "continue", I am required to type in my Apple ID password but nothing else happens. Bottomline, I am not able to download apps at the time which is annoying.

When I try to download apps, I am asked to answer security questions. However, when I cklick "continue", I am required to type in my Apple ID password but nothing else happens. Bottomline, I am not able to download apps at the time which is annoying.

Try downloading something from the iTunes Store on the iPad and see if that solve the password problem.

I have songs in my purchased area but when I try to download they ask me for billing details again. Why

I have songs in my purchased area but when I try to download they ask me for billing details again. Why

contact iTunes Support
http://www.apple.com/support/itunes/store/

HT201303 I reset my iTunes Security Questions and when I go into the Apple Store to buy a TV Show it is still asking me the old security questions, not the new ones... How do I make iTunes ask me the new security questions?

I reset my iTunes Security Questions and when I go into the Apple Store to buy a TV Show it is still asking me the old security questions, not the new ones... How do I make iTunes ask me the new security questions?

Get prepared for some bad news, then contact iTS.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

HT5312 I forgot to answer security question that asked me when I want to buy someone in first time.

I forgot to answer security question that asked me when I want to buy someone in first time.

You need to contact Apple, either through the link in that article or by phoning them.
(77231)

When I try to sync my IPHONE4s with My Itunes I get the following: This computer is no longer authorized for apps that are installed on the IPHONE. How do I authorize app "VZ Contact Transfer"?

When I try to authorize the computer it says that it already is. I say OK, and it goes around and asks the same question. Not sure what to do. Can you help?

The -50 error is documented in this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
Here is a synopsis:
Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.

To download an App the 3 security questions are required. But at the end, apple is not able to complete the task and gives an error message. No more downloads are possible. What can I do?

to download an App the 3 security questions are required. But at the end, apple is not able to complete the task and gives an error message. No more downloads are possible. What can I do?

Very Important, how much Free Space is on your Hard Drive first of all? Click on the Macintosh HD on the Desktop, then do a Get Info on it.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
Do they launch OK while in Safe Mode?

When i try to open my itues it says "iTunes could not connect to the iTunes store. The Network connection timed out. Make sure your network settings are correct and your network connection is active, and try again"

when i try to open my itues it says "iTunes could not connect to the iTunes store. The Network connection timed out. Make sure your network settings are correct and your network connection is active, and try again"

I am having similar issues except that the store starts to load, then stops, then I only get iTunes Store in gray letters on a white screen. I can access playlist and the other stuff. Like flamesgirl, I contacted them and they just keep sending me links of stuff to try which I had already seen on the Apple website and nothing works. I posted the question on another forum I belong to and one responder said her husband was in an Apple store and asked about this problem as he was having the same issue. They said an update would be coming out soon as they were aware of the problem. Who knows.

HT1539 security questions are asked when i try to authorize a digital copy on itunes

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