HT1539 Unknown error -50 when redeeming a movie.

I get an unknown error -50 when redeeming a movie. How do I fix?

Try Here > http://support.apple.com/kb/TS1583
And See this Discussion...
https://discussions.apple.com/thread/4204776?start=0&tstart=0

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Unknown error (-1202) when redeeming gift cards?

Every time that i press the "redeem" button in itunes, it pops up with "an unknown error occured (-1202). Is there any way to troubleshoot this so that I'm able to redeem my gift cards?

I just had the same problem this morning. I called Apple and they gave me a work around... Go to the iTunes Store main page, right click on "Redeem" and select "Copy Link". Go to your internet browser and copy the link into the address bar... That should open the iTunes store and give you "Redeem" page.
It doesn't fix the error necessarily, but let's you redeem the card.

Unknown error (-50) when downloading a movie in iTunes.

Any advice is appreciated!
I redeemed a code in the iTunes store to download my digital copy of Les Mis. I paused the downloads (movie & extras) overnight and the next day the extras wouldn't download again because of the -50 error. The movie continued downloading with no problems. Last night my laptop decided to restart (something updated) and this morning when I went to my downloads it said I have 2 available - great! EXCEPT, neither one will download. It says it can't access the iTunes Store because of error -50. HELP?!

Hiya!
This article has some steps you may wish to look over, specifically under the section called "Error -50," "-5000," "8003," "8008," or "-42023":
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
I hope this helps! Best wishes and good luck!

TS3694 What is Unknown error 6 when updating iOS?

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Errors related to third-party security software
Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
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Unknown error message when trying to update or download Apps?

Hello! I have had no problems till now, and have been happily downloading and updating for 9 months. Yesterday I received an unknown error message when I tried to update an App on my IPad 2, and have since been unable to update or download. Have tried closing down and restarting, changing password, and usual things. Any good ideas? Does this happen often? Everything is working, I simply can't download from App store. Thank you for any helpful suggestions.

Read my post in this discussion. Signing in and out of the account worked for the OP in that thread.
https://discussions.apple.com/message/17614372#17614372

Why does an unknown error occur when I try to save a document as a word file?

why does an unknown error occur when I try to save a document as a Word file?

Hi Judy,
Deleting the Preferences files seems to be missing from your list.
Quit AppleWorks,
In the Finder, go to:
username > Library > Preferences
In the Preferences folder:
Locate and Delete the File com.apple.appleworks.plist
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In the AppleWorks folder, delete the following files:
AppleWorks 6 Assistants Cache
AppleWorks 6 Preferences
AppleWorks 6 Translators Cache
Optional:
AppleWorks Button Bars
This file contains your Button Bar preferences. If you have made changes to the Button Bar, but hanve NO issues that can be traced to the Button Bar, it may be left in place.
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Barry

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Chris -
Thanks for your quick response.
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Hi All
My Ipod nano gets unknown error -48 when trying to restore and download the software update. Specifcally, when I connect my ipod, I get a message saying itunes cannot access the ipod and that I should restore it. I go the the ipod tab, hit the restore button and the download begins (approx 16mb). The download completes, and then I get this message :
There was a problem downloading the ipod software for the ipod "ipod". An unknown error occurred (-48).
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Even though not specifically listed, try the steps here:
http://support.apple.com/kb/TS1372
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An unknown error occurred when Dreamweaver tried to connect to this Contrib

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I just started having a Dreamweaver problem that's perplexing me...
I have 2 machines, a G4 and a G5 both running Dreamweaver ( I have MX2004 and 8 on both machines, this problem effects both versions on the G5 only).
Everything was humming along just fine until the other day when suddenly I was receiving error messages on my G5 stating
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Then my local folder containing the website that I was working on would go gray (in Dreamweaver) and lose it's folder icon. It would still look like it was there, just no icon. When I would click on the drop down triangle it would state, " The local root folder, (and the folders name), does not exist. Please select a new local folder by clicking the Manage Sites button".
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thanks
G5 Dual 2, G4 Dual 1.4 GHZ, iBook Graphite SE Mac OS X (10.4.4)

my firewall is off, everything worked up until a couple days ago when it randomly stopped working

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Try signing out of your account, restart the iPad and then sign in again and see if that works for you.
Settings>Store>Apple ID - tap your ID and sign out.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Sign in again -Settings>Store>Apple ID - sign in.
If that doesn't work either, reset your iPad and see if that helps.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

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Hi.
I'm having the same problem. Could you tell me how you resolved it.
Thanks
Aliquatpat.

TS3219 Is anyone receiving a "unknown error" message when updating/getting new apps?

Before and after installing the new update I started receiving an "unknown error" message when trying to update apps. I changed my password thinking that was it but I am still getting the error message.

Try signing out of your account, restart the iPad and then sign in again and see if that works for you.
Settings>Store>Apple ID - tap your ID and sign out.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Sign in again -Settings>Store>Apple ID - sign in.
If that doesn't work either, reset your iPad and see if that helps.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

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Hey everyone,
I'm getting an "unknown error." when I'm trying to login iTunes 11.
When I enter my apple ID and password I the same window pops up again with "Unknown error." in red.
When I try to login again I get the popup with "Did you forget your password?" but I know for sure that I entered my password right.
Everything worked perfectly before.
The last app I downloaded was Real Racing 3 from the AU appstore. (with a second account, my main account is for the Dutch appstore.
Itunes 11
Mac OSX 10.8.2
13" MBP late '11
Thanks in advance,
Kevin

Hi and welcome to the HP Support Community.
Google account sync was disrupted by a change from Google; it was fixed with a patch as described here:
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'An unknown error occurred when trying to play the...

Hello,
I have had a BT Vision package for a few months but we recently moved house and wanted to transfer our services. Since moving in, we have got the telephone, internet and TV channels working however we are struggling with the additional TV services (i.e. catch up, recording, on demand).
Everytime we try to play something on catch up or via on demand, or try to play a recorded programme, it attempts to load but then the following error message appears at the bottom of the screen in a red box - 'An unknown error occurred when trying to play the video OutputProtectionEnableFailed'
I have phoned BT's technical department on several occasions who have not been able to resolve the issue. I have tried Googling this error message and searching BT's website however I cannot find any comments about this error. BT have offered to send a technician out however will automatically charge £99 if this is an error with the cable rather than the BT box. This is a lot of money and I am not able to risk this potential charge when I'm not sure what the problem might be.
If anyone know's what might be causing this , or has had the same error message themselves, I would be very grateful to know.
Many thanks,
SHyde

Sounds as though you may have an account not properly set up. Drop the Mods a note and they can check what's going on with your account
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TS1539 How do we deal with Error 50 when downloading a movie rental then stopped with error 50 and when I try to resume the downld, it doesn't do it?

How do we deal with Error 50 when downloading a movie rental then stopped with error 50 and when I try to resume the downld, it doesn't do it?

Yeah this "fix" is bunk. The movie is downloading just fine, but the extra features is the one giving me this error code. It is NOT my firewall. If it was, then both files wouldn't download. Plus, I already have the firewall "issue" tacked down and fixed. Have had it fixed for months now. No, this is due to the "new" itunes version 11 software. The only conclusion to fix this issue is UPgrading from 11 back to 10.7 which is what I am going to do. This is completely ridiculous! Come on, Apple, get itunes working once and for all, and fire the people responsible for itunes 11, just like you did to the guy who was responsible for apple maps. Thankfully Google came back to the rescue with google maps app.

HT1539 Unknown error -50 when redeeming a movie.

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