HT1539 Why do I only get the SD copy of a digital download when I bought the blu-ray HD film?

Just bought the 3D Blu-ray version of Prometheus and was pleased to see it came with a digital copy, however on redemption in the iTunes store it only downloads the SD version. Is this standard practice? Why don't they give you the HD version of the film if you buy the blu-ray HD version?!

When I put my redemption code in, I immediately got three downloads: HD 1080p, SD and iTunes Extras.
Is your device compatible with HD (because if not it will default to the SD version)?
If so, have you selected a preferred HD format in both the Playback and Store tabs in iTunes Preferences?
If you visit the Prometheus product page in the iTunes store, do you have the option to purchase a HD version? If there is, it should say "(Downloading [format])", where [format] is what you have selected in Preferences.
See here for more information.
If your computer ticks all the boxes, I suggest sending Apple a support ticket.

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