HT1539 Why wouldn't a digital copy be able to sync to my ipod?

I downloaded the digital copy, plugged in my ipod and it says it won't sync. The formatting of the video isn't supported by the ipod. Is there a way to fix this?

Which generation ipod do you have?
Is the video HD?

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    http://support.apple.com/kb/HT1539
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    Message was edited by: Arkam Knight

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