HT1541 can u please refund the gift card money
hi..i have sent itunes gift card (15 £) to my friend very old email account which he is not using for few years. he tried to open his email many times, but its not working. what shall i do now. can u please refund the money. pls help.
Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
You could see if you can resend it to their correct email address : http://support.apple.com/kb/HT1541
And if that doesn't work then you can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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Can i gift someone an episode with the gift card money i have?
i have about $5 left on my gift card and i want to gift a friend of mine an episode of boondocks and when i click gift this item it takes me to billing information and i have enough in my account from the gift card to pay for it but it wont let me.
Welcome to AD!
I've read that gift card can't be used to give gifts:
+Gift Certificates may not be used to purchase other Gift Certificates, iTunes Cards or Allowance Accounts.+
http://www.apple.com/legal/itunes/us/terms.html#SALES -
Can you please put the 40,000 chips i bought for $4.99 on my account for the game called BIG FISH CASINO. I was charged but did not received the chips that i purchased :-(
You need to contact iTuens store support of teh game developers:
http://www.apple.com/support/itunes/contact/ -
I don't, understand because both of my sister's devices will let her use the gift card directly from the mobile and her iPad mini but it won't on either my iPhone, itouch, or iPad. How do I fix this?
What does "it won't let me mean"? It's much more helpful if you actually tell us what is happening when you try to use the card.
Did you redeem the card properly in the App Store or in iTunes - at the bottom of the screen in the main tab of either app? -
i just bought a 10 dollar itunes gift card. and i reedemed it on my macbook air. but
i need to use it on my iphone 4s. can i still use the giftcard on my iphone even
though i reedemed it on my macbook air?The money goes into you apple account, the account you sign intowtpith your apple ID
Sign in to the app store on your phone and buy the apps you want. You can also sign in from iTunes buy your apps then sync your phone using iTunes
Mike -
The gift card was supposed to be charged first, then the 4.99 to my credit card. Now I have an unused $10 gift card, which I wanted to get rid of, and got charged $14.99. I want my money back and I want the gift card used instead.
It's not supposed to. Gifts will always be charged to the credit card; the gift card money is for your use and nobody else's. This includes the purchase of gift cards and certificates, and money used for an iTunes allowance.
(68007) -
Gift card money post-payment?
Hi, I was told that the gift card money I had on iTunes would also work on the app store. I bought Final Cut Pro X but it did not use the existing funds I have on my account from those gift cards. Is there any way to still use that money or those cards for that purchase? The money has not been used and the cards have not been thrown away.
You need to redeem the cards so the credit is on your account before you buy anything that you wish to pay for with the cards.
http://support.apple.com/kb/HT1574 -
I ve just bought a gift card from Belgium but I m living in Netherlands and I have an Iphone 4S subscription in Netherlands. What can I do to use the gift card? It is telling me that I can't use it because it's from Belgium. i find it really stupid not to be able to use it?!
please give me a hand over here
plus i ve bought the gift card from a supermarket so its kind of hard to get my money back now :|Gift cards are country specific. You cannot use them in another country.
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Please can someone help me.
I'm buying a £20 gift card tomorrow to send my friend an album which is £12.99.
Will there be any credit left on the gift card to put on my iTunes accountYou cannot purchase a gift with a credit balance from an iTunes card. You'll need a valid credit card in your iTunes Store account to buy a gift.
Regards. -
Can i just buy a gift card code instead of the physical card
can i just buy a gift card code instead of the physical card, since i live outside the us ???, if so how would we do the transaction ?? thanks
Hi there OmarMancilla,
You should have the ability to buy E-Gift Cards on BestBuy.com, which would be quite similar to a physical gift card, but in a digital version. You may check them out here. If you are an international customer, you would want to follow the instructions here for placing your order.
Please let me know if you should have any questions!
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message -
I had 10$ gift card that works only on US. I redeemed the gift card but back in the game i get buy stuff and it says "you cant buy in US store you must swich bla bla bla" i dont want ti swich because the 10 $ works only at the US store. Help please.
Hello SBentley22,
I can only imagine how upset I would be to discover that over $1000 in gift card funds seemed to be missing. I certain that I would not do well with the additional complications that you've described either. I apologize for you and your boyfriend having to cope with this situation. Certainly this was never our goal.
I was unable to locate the purchases or returns that you mention using the information you provided when you signed up for Best Buy Unboxed. I would very much like to look into this situation for you and do what I can to help, but I will need more information to begin. If you will please send me a private message that includes your full name, telephone number, and the Customer Service PIN from the receipt where the gift card was issued, I'll get started with my research.
Please know that I'm extremely grateful that you took the time to bring your situation to our attention. I look forward to hearing from you.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message -
HT201209 i can't reedem my itunes gift card please help me
i can't reedem my itunes gift card please help me
What happens when you try to redeem it ? Are you getting any error messages ?
Depending upon what the problem is, if this page doesn't help then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes -
I reset my password for my apple id account now I can't access the rest of my balance from
the gift card I had just purchased.Hi there,
You may need to force quit the application. Take a look at the article below for more information.
Mac OS X: How to quit an unresponsive application using Force Quit
http://support.apple.com/kb/ht3411
-Griff W. -
I live in Canada and have a Canadian iTunes account. How can I buy an iTunes gift card for a relative who lives in another country?
Sorry, but it's quite possible that you can't. If there's an Apple Store in the country to which you want to give the gift, you can call them ask ask if they'll accept a Canadian credit card for a gift card purchase to be shipped to an address in the relative's country. If they won't, then you'd have to find an independent reseller in that country that carries iTunes gift cards who could accept your credit card, and there may be none.
Regards. -
on my ipod, how can i unredeem an itunes gift card because i had to do these security questions i forgot the answers to. I NEED HELP!!!!!!!!
Maybe:
How to manage unused iTunes Gift Card and Gift Certificate balances
Have you tried this to try to reset the security questions.
See Kappy's previous discussion.
HT5312 How to recover security...: Apple Support Communities
Contact iTunes by:
Contact iTunes
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