HT1541 i have bought an app but it wont work

it isnt working

Have you tried deleting the app and redownloading it via the Purchased tab in the App Store app on your phone, and if that hasn't fixed it tried contacting the developer ? If you have and the developer can't/won't help then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • TS1702 I have bought an app but it has not downloaded to my device although my store credit has been deducted for this purchase, what should I do?

    I have bought an app but it has not downloaded to my device although my store credit has been deducted for this item, what should I do?

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Remote desktop failure. Have bought the app, but connection failed. Have bought the disable adds, but still getting them. What do I write:

    Remote desktop failure. Have bought the app, but connection failed. Have bought the disable adds, but still getting them. What do I write:
    in the username field, in the port field and in the password fiels and in the domain field and in the field where 3389 is. Have tried my computer username, my Computer password and the name of the network name (domain). Have also tried the network password.

    Are you referring to Apple Remote Desktop, Apple's software for managing networked Macs? It sounds to me like you're referring to a remote connect app you purchased for use on your iPhone to connect to a Windows system, and if so you should start by contacting the support resources for the app you purchased, and if you can't get help there try asking in the iPhone forum.
    Regards.

  • My apple is not activating,Asking for Apple ID &p.word, I have entered the apple ID which i was using to download all apps,but it wont work, Now system is saying that your apple Id is wrong, My question is Can there be two apple IDs?

    My apple is not activating,Asking for Apple ID &p.word, I have entered the apple ID which i was using to download all apps,but it wont work, Now system is saying that your apple Id is wrong, My question is Can there be two apple IDs? My apple ID is my Yahoo mail it self, but not able to log in to  Icloud, Can any body guide, Why, I can not.

    Hi dip_kinu,
    I apologize, I'm a bit unclear on exactly what device you are trying to set up and what is happening when you try to do so. If you are having issues remembering your Apple ID, or feel like you may have set up multiple Apple ID's, you may find the following page helpful:
    Apple - My Apple ID: Find your Apple ID
    https://iforgot.apple.com/appleid
    Regards,
    - Brenden

  • I have just come back from morocco where my phone worked ok using the morroco network, but since returning to the uk I can't get it to pick up a signal from the 'Three' network, have tried resetting etc but still wont work, any suggestions

    I have just come back from morocco where my phone worked ok using the morroco network, but since returning to the uk I can't get it to pick up a signal from the 'Three' network, have tried resetting etc but still wont work, any suggestions

    banannaphone,
    Welcome to Apple Discussions.
    Quit Safari, find the com.apple.Safari.plist file in your Macintosh HD/Users/yourusername/Library/Preferences Folder, drag it to the Desktop, log out/in or restart and let us know what happens.
    ;~)

  • I bought an app but its not working!

    I bought the pocket dictionary app pro for £2 but now it's installed, its gone straight to the unistalled section on my blaackberry app world and won't let me reinstall it. I've paid for it but its not working. Any suggestions?

    Hello chloewilliams
    Welcome to BlackBerry Support Community Forums
    First  Clear your App World Cache for that :
    Open App World  >  Go to My World > 
    Keyboard based – Hold down the ALT key and then press RST
    For Touch Screen Only BBs -- Hold the num-lock  button so it locks and then press, in sequence 3, then 4, then (
    KB24714 How to clear the BlackBerry App World cache
    App World shall Close
    Please Perform a Battery Pull Restart like this While Device is Powered On remove the Battery wait for a min. then re-insert it back wait till the device take a long Reboot.
    After that please have a try and see if it allow you the Install option.
    Prince
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • TS4268 hi just setting up new ipad 2 and cant get imessage to work . when i put in apple id it says password incorrect have checked and reset but still wont work

    hi just setting up new ipad 2 but when trying to use imessage it says sign in with apple id which i do but password doesnt work. have checked it numerous times but no luck. any ideas ?

    The screen "Create Apple ID" is for users without an Apple ID (or someone who has forgotten their password).  Since you do not want to create a new Apple ID, you are on the wrong screen. 
    Go back to the Sign-In screen and then sign-in with your Apple ID (or start over).  The sign-in screen will have both fields to input:  Apple ID and then Password.  The Password screen may be a secondary screen after you input ID and hit Enter.
    Hopefully, your further forays into the Land of iPad will not be as disconcerting as your beginning.  I was also new to Apple (three years ago with the first iPad).  It was a bit aggravating at first, however, now we own multiple Apple computers, peripherals and IOS devices (iPads,iPhone,Apple TV) and really appreciate the functionality and usability.

  • I have bought a app but Appstore says haven't

    i bought Grand Theft auto a while back then uninstalled it. A few days ago i got bored with all my apps and wanted to play grant theft auto agian but the appstore says i havent bought it and i dont want to pay £10.49 again for the same app. i recently have updated my mac is that the problem?

    Updating your OS has nothing to do with this. What happens when you look at your purchases list. Do you see it listed there?

  • I have purchased a apps but it doesnt work at all, could i have a refund for that?

    The apps keep crashing while loading which i cant use at all
    Could i have a refund for that

    Get a refund
    http://www.labnol.org/software/itunes-app-store-refunds/13838/

  • My iPad is completly dead. It wont charge It wont respond at all. I have tried resetting it but it wont work.

    My iPad is just dead i cant use it because it wont turn on it wont charge it wont reset. The iPad responds on itunes when syncing stuff to it but still no light or anything its just dead. Is there anyway of fixing it without restoring it?
    Thanks

    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipadhttp://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    Black or Blank Screen on iPad or iPhone
    http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htmhttp://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281http://support.apple.com/kb/TS3281
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274http://support.apple.com/kb/TS3274
     Cheers, Tom

  • I just got a new Itouch and i want to snyc it with the music i already have in my library but it wont work. what should i do?

    I just got a new Itouch and I want to sync it with the music on the library I already have but the music wont transfer to my new ipod. What should i do?

    What ahppens when yu try to sync? Error messages?
    You do have the songs checked that you want to syn, right?

  • HT1933 I have downloaded an app but i cant find it any more how do redownload it

    I have bought an app but i want it on my ipad and it is not on the app store any more what do i do

    If it is no longer in your country's app store then you won't be able to re-download it. If you have a copy of it on your computer's iTunes or on a backup of your downloads (if it's only on your iPod then you should be able to copy it over to your computer's iTunes via File > Devices > Transfer Purchases) and you can then sync it to your iPad.

  • I have paid activated but it wont work=just tells me to upgrade. Refund m oney $24.99 immediatrely

    I have paid and activated-but it wont work-tells me to upgrade-I have only bought today. Please refund money $24.99 immediately

    This better be resolved for me within 1 hour.  I go on the air live in California then.  I will be talking about this on the air and telling people to flood your phones and emails with complaints.  I tried to call your phone support but a 4 HOUR hold time?????? Are you for real?  Obviously this company has no clue.  I suggest you look at my order number of AD006664058 and get this situation fixed IMMEDIATLEY. 
    I know I didn't spent several hundred dollars like other people did but to buy a service and be told that you can't use it for over 24 hours is bording on insane and customers will not stand for it.  And neither will my listeners.

  • I have bought an app on my mac, but it has iPad edition, do I need to pay, if I download the same app for iPad?

    I have bought an app on my mac, but it has iPad edition, do I need to pay, if I download the same app for iPad?

    Yes, unless the iOS version is explicitly marked as free. Mac OS X and iOS versions of the same application are separate products.
    (65609)

  • I have bought some apps for my ipad and macbook pro but why did you charge me $1 and app money ?

    I have bought some apps for my ipad and macbook pro but why did you charge me $1 and app money ?
    Thank you.

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    That is determined by what type of disk that it is. It may be a disk that only allows you to install Windows on your Dell computer and would not allow Windows to be installed on a Boot Camp partitition or as a virtual machine in an app such as VirtualBox on your Mac. If that is the case, you would need to purchase a retail Windows install disk.

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