HT1541 I redeemed a Itunes card & the amount was not transfered to my acct.
I redeemed a $15 gift card to my acct - code #XXWMB8HKVK3DRV86 & it was never posted to my balance.
Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful.
Similar Messages
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TS1292 I redeemed my itunes card and it did not give me the money in my account
I redeemed my itunes card and it did not give me the full amount?
Log out and back in. If it doesn’t update, click here and ask the iTunes Store staff for assistance.
(115060) -
I redeemed a gift card, the amount shows up in the top right corner of my account but when I try to purchase music it goes to the account that I have loaded previously. How do I use the gift card?
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
Redeemed $25 itunes card, my account was credited for about two minutes, then suddenly the $25 credit had been removed. Attempted to re-redeem the card, which read already redeemed. What happen?? What's my next move??
I'm confident that if you have spoken with our Fraud Team directly, that there are the proper wheels in motion to resolve all of the concerns that occured as a result of the fraudulant order on your account. It may take up to 2 bill cycles for all the adjustments to be applied and the changes made to your account to bring the dates and eligibility back to normal, so you should definitely be nearing the end of your wait. Based on your description, it may have been a while since you spoke with them directly instead of the customer service team, so I encourage you to give them a call at your earliest convenience to put your worries at ease. If you need to make arrangements for the charges that appear on your account, our Financial Services Team at 866-266-1445 will also be able to help possibly place a hold on the account regarding the disputed charges so there's no accidental inturruption in your service due to this unfortunate situation.
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport -
Entered incorrect email address when setting up Apple ID, also 'redeemed' $50 iTunes card before mistake was realised. Naturally, the email address cannot be validated, so cannot proceed further. Please help.
You can't merge IDs, but if you want to change the ID:
For iMessage, go to Settings>Messages>Send & Receive, tap the ID sign out, sign back in using the new ID.
For FaceTime, do the same thing in Settings>FaceTime.
For Purchasing, do this in Settings>iTunes & App Store.
For iCloud, start by saving your photo stream photos to your camera roll by opening your My Photo Stream album, tap Select, tap all the photos you want to save, tap the share icon (box with upward pointing arrow), then tap Save to Camera Roll. Then go to Settings>iCloud, tap Delete Account and provide the password and choose Keep on My iPhone when prompted, then sign back in with your new ID and choose Merge to upload your data. -
I redeemed my iTunes card but it will not allow me to make any purchases
I redeemed my iTunes card but it will not allow me to make any purchases please help.
Have you Contacted Support as requested...
iTunes Customer Service Contact
http://www.apple.com/support/itunes/contact.html -
TS1292 I bought an iTunes card but its was not properly activated
I tried the code and it said it wasn't activated properly
Try Here > http://support.apple.com/kb/TS1292
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I redeemed an itunes card and i was trying to download a game but i couldnt because it asks me for my security question wich i forgot does anybody know what i can do?
From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I have redeemed my itunes card but new total is not showing :o
can anyone help? i have redeemed my itunes card but it has not shown new total on page. i have closed window and reopened but still notshown new total.
Hi Evabee!
Here is an article for you that will help you set up an account without a credit card:
Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
I've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all?? plz help me
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
I am having trouble redeeming my iTunes card on the Mac App Store....A message comes up and says, "your session has expired. Try again." I try again and it's the same message. I also tried to enter the redemption code on the iTunes Store and the same message comes up or it says, "Error 5002" I need help....I feel like I wasted my money. and I need a program for school.
Clic here: iTunes: Advanced iTunes Store troubleshooting
Then click: Expand All Sections
Then scroll down to error 5002. -
when i try to redeem my itunes cards, i get a message that says my session has timed out--i installed the latest version of itunes and tried again--no luck--what else can i do?
The new iTunes has a somewhat different look from the previous version. You can get the old look back if you prefer it by doing View > Show Sidebar in iTunes. Or you can adapt to the new look.
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I was trying to redeem my iTunes card and cannot be process at this time try again later...Its been like that more than an hour now
It should keep asking for the password, because it's trying to check for purchases... As soon as you login, it will see you have pending downloads and create the downloads section on the left below Purchases under the Store section. Then it will start the music downloads there, as they will be listed one below the other.
You could just try to check your account balance or view your account and that will trigger a password request too. You can just click on that and say that now iTunes keeps asking for the password and ask him to help you with that. Trick would be to interrupt him so that he carries on with another task after, so he doesn't notice the download. Or you carry on with email or browsing which you were "busy" with when iTunes interrupted you for the password (stupid iTunes) -
TS1292 i have tried to redeem my itunes card i just bought and the code says invalid
i need help redeeming a itunes card that i just bought, itunes says the code is invalid
Make sure you're using the correct code. For most iTunes cards, the code is under the scratchoff area on the back of the card. The support article from which you came:
http://support.apple.com/kb/TS1292
has additional suggestions. If you can't get the card to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article.
Regards. -
Can anyone help me? I redeemed an iTunes card but can't buy anything cause I need to answer the verification questions but don't know them.
You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(89872)
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