HT1541 I've sent and resent an itunes gift but the recipient has yet to receive it

I've sent an itunes gift but the recipient never received it. I've resent it twice and they're still not receiving it. How long should it take to receive it?!

masarati wrote:
someone has bought me an itunes gift....
are you both in the Same Country... If not this could be the cause of your issue.

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HT204053 I have put new music on my iTunes folder on my apple desktop. I have iTunes Match but the music has not shown up on my iPhone. How do I get my music to get on my phone. My iCloud is on on the desktop and iphone

I have put new music on my iTunes folder on my apple desktop. I have iTunes Match but the music has not shown up on my iPhone. My iCloud is turned on. All my music initially did go to my iPhone

Try posting in the iTunes Match forum, you'll probably find more knowledgeable folks there. iTunes Match is a different service from iCloud.
https://discussions.apple.com/community/itunes/itunes_match

I have a MacBookPro, an iPad and an iMac using a wifi connection with an airport extreme base station. Lately I am having trouble with connection time outs. Right now the laptop and ipad are connected okay but the iMac has timed out and I can't reconnect

Please help. Just the last week or so (maybe since Apple released a new software update for my Airport, I keep getting kicked off the net and can't reconnect - it doesn't even show my wifi network in the list of available networks. I am considering resetting the airport as detailed in the manual. If I do this will it act as a new one and can I set it up as from the beginning. My Mac is running OSX 10.6.8 and if I try to use the airport setup assistant it tells me i can't use this version of the app with the version of my OS (because I have upgraded my OS ) I assume
I get a message saying my network requires a WPA password and when I put it in it says connection timeout - meanwhile here I am on my laptop and connecting okay to the net that way - so strange.
If I connect directly to the computer I have a good connection so it is not my ISP
I am 64 and a woman and I thought I was reasonably savvy having had Macs since 1992. This has me stumped and I really would like some advice - otherwise I think I'll just go iout andf buy a new airport.
And just so you know . . . I have a smart TV and it is connecting to the net okay!

apikoros wrote:
The Utility transferred all of the AE's settings, so I still have to change the password, which leaves me with only 2 other questions, I think:
1) I assume it's just a matter of using the Utility, entering a stronger password and checking for it to be remembered in Keychain Access. But do I have to change the password for each individual unit-- the TC, the Extreme and both Expresses-- or will changing it just for the TC alone work for the entire network?
Resetting the password you will need to do for each device... the utility cannot even see those old units.
So you will have to do it for each one.. think it through.. because as you change passwords the others will lose connection.. so start from the express which are wireless extending .. change those first.. and go back up the chain.. as each one changes it will drop off the network.. until you reach extreme and change that. Then you might need to reboot the whole network to get everything talking again. If something goes wrong.. just pluck that one out of the mix and plug in ethernet.. reset and redo the setup. That is my preferred method anyway.. do everything in isolation one by one. By ethernet and then nothing goes wrong.
2) Who's the treasonous SOB who spilled the beans to you about the ICBM in my back yard?!?
N.Korean hackers.
[Edit] Whoops-- one more question: I want to partition the TC's disk, but Disk Utility doesn't see it. What do I need to do?
You cannot partition a network disk. And apple provided no tools for it in the TC itself. You can pull the disk out and partition it but that voids your warranty. (although done with care who is to know).
Look at Q3 here.
http://pondini.org/TM/Time_Capsule.html
Mixing TM and data on the TC is worth planning carefully. They don't necessarily sit happily together.

I started downloading a paid app in iTunes store,and then cancelled it immediately.But the money has not been refund.How to refund the money?

I went to iTunes store to install an app(paid),clicked on the download button and then after few seconds cancelled it.But I still have been charged for it.How can I get my money back?

Go to: http://www.apple.com/support/itunes/contact to get help with billing.

I'll send an iMessage or SMS and it will say delivered, but the recipient never receives it. Sometimes i'll send a message and it won't arrive until I send the recipient a second text sometimes hours later

iMessage will say "delivered" but it will not be received. Also will sometimes send a text, and it will not go through until I send a subsequent text , sometimes hours later. Like the first message was stuck in some sort of text limbo. Happens sporadically but often enough to be an annoyance. Already tried restore, resetting network settings, switching on or off iMessage, and calling verizon. Does the +1 in front of my number have anything to do with it? any suggestions?

Hello brianfromcharlton,
After reviewing your post, it sounds like you are not able to send messages. It looks like you have already done some troubleshooting. I would recommend that you read this article, it may be able to help the issue.
If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario

Can I send iTunes gift to a recipient email address which is non apple account email (I.e. Comcast or Gmail) as long as the person has an apple account and device to redeem it for use.

Can I send iTunes gift to a recipient email address which is non apple account email (I.e. Comcast or Gmail) as long as the person has an apple account and device to redeem it for use.

Yes - gifts are sent to an email address not to the iTunes account, the email has a redemption code in it which the recipient then redeems. The recipient needs to be in the same country as yourself, he/she won't be able to redeem it if their account is in a different country's store.
Redeeming a gift : Redeeming iTunes Gift Cards and content codes - Apple Support

HT1491 I purchased a gift on iPhone and when I got the receipt email from itunes the recipient still hadn't received anything on her iPhone? Any ideas?

So yesterday I bought an album for a friend by choosing it as a gift. I sent it the their email as it asked me to. Nothing seemed to happen but I knew that sometimes iTunes takes a while to function. Today I received the receipt email telling me that I've been charged with the album however according to the recipient she hasn't received anything. Is there a certain part of iTunes she is supposed to visit or an email she is supposed to receive? Would really appreciate any help that could be given! Thanks.

She should receive an email - has she checked her spam folder as well as her Inbox ? You could try re-sending it to her (and double-check the account that you are sending it to) : http://support.apple.com/kb/HT1541

I can not sync my iPhone to the computer. I keep getting up an error message that synchronization does not want to start. I have uninstalled iTunes and then reinstall it. But the same warning box will appear. How can I get my phone in sync again?

Can someone please help me get my iPhone to sync to your computer?
I can not sync my iPhone to the computer. I keep getting up an error message that synchronization does not want to start. I have uninstalled iTunes and then reinstall it. But the same warning box will appear. How can I get my phone in sync again?

Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H.

Can I transfer money to other accounts on my iPad with iOS 5.1.1? I created another account and put an iTunes gift card on it, but then I realized that all of my apps are on another account, so how do I move that money over?

Can I transfer money to other accounts on my iPad with iOS 5.1.1? I created another account and put an iTunes gift card on it, but then I realized that all of my apps ere on another account, so when I recovered the password of my previous account, I had money on an account that I do not want to use. Can I transfer the money over?

Not on your own. Click here and ask the iTunes Store staff to put it back onto the card; they'll only do this if none of the balance has been spent.
(115868)

I had a USA itunes card in my account and now I have shifted to the UK, I would like to shift my account and change my itunes store to the UK based store but cant do it as itunes card has got some credit left about $1.30. Please help

I had a USA itunes card in my account and now I have shifted to the UK, I would like to shift my account and change my itunes store to the UK based store but cant do it as itunes card has got some credit left about $1.30. Please help.

You can try contacting iTunes Support and ask them if they can remove the balance from your account so that you can change countries : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

ITunes 10.6.3 Mac running 10.7.3 not responding I have deleted iTunes and reinstall iTunes and it keeps happening I also scanned the computer for any trojans and any other possible viruses but the pc is running perfect waft do I do ? Please help me ?

I need help iTunes 10.6.3 Mac running 10.7.3 not responding I have deleted iTunes and reinstall iTunes and it keeps happening I also scanned the computer for any trojans and any other possible viruses but the pc is running perfect waft do I do ? Please help me ?

Hey thanks for replying.
Here's what I did:
First I tried the Winsock reset in the Command prompt. Nothing changed.
Next, I tried the instructions on http://http://support.apple.com/kb/TS4123. The only other program that came up on the 'Winsock Providers' tab on the program was 2 Windows Live applications, which I can do without. So I deleted all Windows Live Applications.
I did the Winsock reset in the Command Prompt again and rebooted my comp.
Unfortunately, nothing has changed. iTunes keeps freezing at various stages of the sync, then shows the candy cane-striped bar with either the words 'Finishing sync' or 'Cancelling sync', before showing the Apple logo.
Sometimes, iTunes gets to the syncing stage - "Copying # of ####" - where it will trudge through the first, second and third tracks before flashing "Copying 4 of ####" for a split second and I catch "Cancelling sync" briefly before the Apple logo appears.
Again, I've repeated the steps I mentioned in my previous post. Does ANYONE know when the new version of iTunes is set to be released?! This one is driving me INSANE, to say the least!!

My ipod touch was interrupted during an update and now my itunes cant recognise the device, and ive tried to restore it but it just keeps coming up with the usb and itunes picture. how do i fix this? Please help

my ipod touch was interrupted during an update and now my itunes cant recognise the device, and ive tried to restore it but it just keeps coming up with the usb and itunes picture. how do i fix this? Please help

http://support.apple.com/kb/HT1808

My partner deleted my itunes (10) library. I use a WD external back-up and retrieved my itunes library, but when i try to play a song i get the message 'could not be used because the original file could not be found Would you like to locate it?'

My partner deleted, by accident my itunes library. I have an iMac 10.6.7, Itunes 10. I use an WD passport as an external back up and retrieved my itunes library but now get the message "could not be used because the original file could not be found. Would you like to locate it?" so itunes is not recognised the exclamation marked songs, how do i get the retrieved files recognised. At times I get fed-up with Apple blocking files being used, although I like the product its restrictions are so silly!

You not only have to retrieve the library file from the backup drive but the actual music files (usually stored within the "iTunes Media" folder) as well.

HT201250 Circle and cross through iTunes icon afte the seagate hard drive replaced and restored data from time machine backup.

Circle and cross through iTunes icon: had the seagate hard drive replaced and restored data from time machine backup. Why does the iTunes icon have a circle and cross through it? As though incomplete? tried everything and still Circle and cross through iTunes icon.

No it isn't something you'd find on the computer, it has to be custom installed from the 10.6 installer disc or Software Update if it wasn't before. It allows you to use older PowerPC applications on your Mac. On the other hand double check the version of iTunes you have does not require 10.7 minimum either.

I have tried to update the software on my ipad 2, 16GB, through itunes, but the update has not been completed and has frozen, what should I do?

I have tried to update the software on my ipad 2, 16GB, through itunes, but the update has not been completed and has frozen, what should I do?

Hey there alaili55,
Welcome to Apple Support Communities.
It sounds like you ran into an issue updating your iPad 2 with iTunes on your computer. Take a look at the article linked below and try the troubleshooting tips that it provides, which will resolve most issues updating iOS devices.
Resolve iOS update and restore errors in iTunes - Apple Support
Cheers,
-Jason

HT1541 I've sent and resent an itunes gift but the recipient has yet to receive it

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