HT1541 Ive bought a £25 gift card i have added it . And above my apple Apple ID it says £25 credit , but if i want to buy anything its says sign in , then i do then it says declined , can anyone else
Ive bought a £25 gift card i have added it . And above my apple Apple ID it says £25 credit , but if i want to buy anything its says sign in , then i do then it says declined , can anyone else
there may be restrictions on ypur account
call apple at 1-800-694-7466
Peace, Clyde
Similar Messages
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I redeemed my itunes gift card on my sisters ipad and I would like to get something for my dad but it says that the card has already been redeemed. Is there a way to unredeem or transfer the credits? Thank you!
No, once you redeem a card to your account, it is permanently there, until you spend the amount you have redeemed.
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I bought a film on iTunes and whenever I try and play it it says "your computer is not authorised to play this" and so I type my password in and it says "your computer is already authorised" and then doesn't play the film. Can anyone help?
ah this is a simple fix. open itunes go to store on the top menu bar and click store. scroll down and click
"Authorize this computer" fill in the info requested and there u have it. -
I redeemed my iTunes gift card on my iPod touch and then I changed my apple I'D and it says I have to enter a credit card number because I already submitted my gift card. So what do I do? Please help
Anybody?????
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I can only purchase in the US app store however I live in the UAE, the problem is I bought an iTunes gift card quite while ago and to use that I had to have an Apple ID in the US app store, so I changed my region to the United States but now I have $0.76 in my account and it doesn't let me to change my region before using that amount of credit and there is no any app which costs $0.76 and I want to change back my region to the United Arab Emirates.
Please help me!Click here and ask the iTunes Store staff to zero your account balance.
(93247) -
I have an account from Australia but I now live in Switzerland. I bought a Swiss Gift Card but I can't redeem it because I have 41 cents left from my Australian Gift Card. Please help me !
The only way to get rid of those little leftover balances is to make a request to iTunes Customer Service:
http://www.apple.com/support/itunes/contact/
Once they get it zeroed out, you will be able to enter your new Swiss billing credentials. -
So on a trip to the states, I bought an ITunes gift card (well 45 dollars worth), took it home ( a 16 hour drive) just to see that it's 'Valid only in the US ITunes store'. Is there any way to redeem my money, or get a US account (I'm from Canada), because I'm not to keen on wasting 45 freaking dollars.
You can try to find someone in the U.S to give it or sell it to.
You cannot use it.
Sorry -
I bought an iTunes gift card, I scratched off the code too hard...now I can't see it.
I bought an iTunes gift card, while scratching off the code...I scratched it too hard, I cant read my code now...! What do I do?
iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292 -
I bought an iTunes gift card, reedemed it, and when i try to buy a game it doesn't let me use my credits, but instead I have to buy it using my Visa card?
What exactly do you see when trying to buy a game, what messages do you get on-screen ?
If it's an account that you've just created then unless the instructions on this page are followed when creating an account : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method
then credit card details will need to be entered before the account can be used to download any item from the store. You should be able to remove the card after entering its details.
If you are getting a prompt to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054 -
I bought an itunes gift card . But when im redeem it says " the gift certificate or prepaid card code you entered hasnt been properly activated.. Please contact apple. Com " plss help me..
You can contact iTunes Support via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes (you will probably need to give them images of the front and back of the card, and possibly its receipt)
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Ive tried 2 new download cards from PC world now and they both say card number is invalid
ive tried 2 new download cards from PC world now and they both say card number is invalid
You need to contact Adobe directly using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
1. Adobe Photoshop Elements
2. Adobe ID, and signing-in
3. Click on the blue button: Still need help? Contact us – then click the area marked chat 24/7, then click “start chat ”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Have your serial number available. The agent can directly troubleshoot your system if you agree to activate the Adobe Connect add-on.
Click here to get help now Contact Customer Care -
How can I see ALL transaction history in my account. Specifically, I want to review the gift cards I have redeemed but the amounts are not showing up in my account. I know I have over $200 in my account and I am unable to access it. The site wants me to pay by credit card and I don't want to do that. Any ideas how I can recover the money in my account?
You can only view your account's purchase history, you can't view a history of card redemptions.
My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. On my iOS devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to).
To view your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
You've tried logging out and back into your account to see if your balance then shows ? If not, and you can't see where it might have been spent, then you could try contacting iTunes Support and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Few days back i bought 8 ringtones from my iphone application for itunes and when yesterday I sync it with itunes all my ringtones washed off. I tried to again download the same ringtones from itunes then it again asked for payment. Why?
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
i bought an itunes card - loaded on my ipod touch - it shows the $ is there but will not let me buy anything - says I need a verification - I don't know what to verify.... Can you please help?
See Kappy's previous discussion.
HT5312 How to recover security...: Apple Support Communities -
i just bought a 25$ Gift card for itunes and i forgot my secuirty questions and i dont have a rescue email what should i do? Plz help
There is another option if you still know your ID's password. Call Apple directly and ask for the Account Security department. They will need to verify that you are the account holder, but they should be able to force a reset for your security questions if they do so.
For security questions they are required to get a support pin for the account from you. You can get one by going to appleid.apple.com (no www in front) and signing in using the Manage Apple ID button. The support pin is in the bottom-left corner of the password and security section, but don't generate it until they ask you to.
You will still need to verify one other piece of information with you once this is done. At this time, there is no other way to reset the security questions without having added a rescue email before losing them. An Apple Retail Store would actually need to call in for you too, so don't worry about not having one.
Good luck!
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