HT1541 What do you do if you have forgotten your answers to your security questions?

Been having trouble trying to remember my answers to my security questions. I have tried reseting my phone doesn't work. I cant buy apps and music that cost money but luckly i can buy free apps.

Fastest way is to conatct itunes store support:
https://expresslane.apple.com/
They will direct you to a phone number where you can ask help on how to reset the questions.

Similar Messages

  • HT5312 I have forgotten the answers to my Security questions, would you kindly please reset them. Thank-You

    I have forgotten the answers to my Security questions, would you kindly please reset them. Thank-You

    These are user-to-user forums, you are not talking to Apple here.
    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • I have forgotten my answers for my security questions. What can i do?

    I have forgotten my answers for the security questions. What can I do? Help, please!

    If you can, get a rescue email according to http://support.apple.com/kb/HT5312.  If that doesn't work try https://Expresslane.apple.com then iTunes and iTunes Store

  • I HAVE FORGOTTEN THE ANSWERS TO THE SECURITY QUESTIONS AND I DONT REMEMBER MY SECURITY EMAIL I ENTERED WHEN I MADE MY APPLE ID. PLEASE HELP ME WHAT I CAN DO?

    I HAVE FORGOTTEN THE ANSWERS TO THE SECURITY QUESTIONS AND I DONT REMEMBER MY SECURITY EMAIL I ENTERED WHEN I MADE MY APPLE ID. PLEASE HELP ME WHAT I CAN DO?

    If you forgot the answers to your Apple ID security questions - Apple Support
    Apple ID- All about Apple ID security questions
    Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
    Contact Apple for help with Apple ID account security - Apple Support

  • HT1920 What if I have forgotten the answers to my security questions

    What if I have forgotten the answers to my security questions?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101343)

  • I have forgotten my answers to the security questions what do I do ?

    Hi so I got the iPhone 5 last April and since I haven't been able to buy anything on the App Store or I have forgotten my answers to my security question I have clicked on the link for it to send me an email but I'm still waiting what do I do can anyone help please ?

    Wait a few hours and check the spam filter. If you haven't gotten the email after that time, you need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102569)

  • I have forgotten the answers to my security questions and i dont have a rescue email, what do i do?

    i have forgotten the answers to the security questions, and im wanting to use my gift card and buy something but its asking for the security questions which i dont know. I do not have a rescue email so i dont know how i can edit and make them questions i will remember????

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (117512)

  • I have forgotten the answers to my security questions. How can I purchase songs on iTunes? I have reset my password but it sitll requires that I answer the two questions because I have not made purchases on this computer. What can I do?

    I have forgotten the answers to my security questions. How can I make a purchase on iTunes? I have reset my password but for some reason iTunes still asks me to answer the two security questions. Help me!

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT201363 Dear Reader  I have forgotten the answers to my security-questions. So it says that i will get an e-mail to reset my questions, but i have not gotten an e-mail? So i tried it again (after a month) and it still doesen't work. I really need to know

    Dear Reader
    I have forgotten the answers to my security-questions. So it says that i will get an e-mail to reset my questions, but i have not gotten an e-mail?
    So i tried it again (after a month) and it still doesen't work. I really need to know what's wrong :/
    Thank You for helping me

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT201363 l have forgotten the answers to the securit questione

    Hi my name is pouria my apple id ******* l have forgotten the answers to the securit questione and there is no rescue email  security questions Please connect me to the security department
    Security is a security section to connect me please help me reast my question securety. Tnq
    <Personal Information Edited by Host>

    Hi pooria.hooriyoo,
    Welcome to the Support Communities!   The link below will help you get in contact with our Apple ID account security team to help resolve your issue:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Cheers,
    - Judy

  • Okay, so I have forgotten the answers to my security questions

    I have forgotten the answers to my security questions! Now,  I can't make purchases in the App Store. How do I recover my answers, so I can then change them!!

    You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    (96191)

  • HT1911 I have forgotten the answers to my security questions?

    I have forgotten the answers to my security questions. How do I retrieve them?

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.

  • I have forgotten the answer to my security questions. How do i reset the security questions.

    I Have forgotten the answer to the security questions, how do I reset the security questions to enable purchase a book from iTunes for the first time.

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • I have forgotten the answers to my security questions please help, i cannot purschase anything from the appstore without it

    i have forgotten the answers to my security questions and cannot purchase anything from the appstore witout it please help!

    Security questions come under the KISS theory...
    Like...
    Color of my first car.  If you don't remember the color of your first car, pick another simple question.

  • I have forgotten my answers to my security questions

    I have forgotten my answers to my security questions and have tried the iforgot link etc and that link still requires the answers that I have forgotten.. What do I do now

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95781)

  • I have forgotten the answers to my security questions, how do I retrieve them?

    HELP... I have forgotten my answers to my security questions, how do I retrieve them?

    Hi,
    Since I originally posted that info APple have changed the page.
    There are less Menu items but in Password and Security I get shown the Security Questions.
    However rather then showing me the possible response it now want me to fill them in.
    It also shows  my recovery email (Shown in a partial format but enough detail so I know which Account it is) if I have forgotten the answers to the Questions.
    IF I fill in the Secruity Questions answers then the pages to what I had previously described.
    I can edit the recovery email address, change the Questions and Answers and even change my date of birth.
    7:20 PM      Friday; November 30, 2012
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