HT1541 Why after redeeming my iTunes gift card for $20 and picking out a few apps do I still have $20? Did this go on my cc instead

After redeeming I picked out a few apps I did not go over the $20 I still have the full amount I'm assuming it went on my cc why, I'm not happy about this

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

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After i redeemed my itunes gift card, i can't purchase anything in the app store or itunes store. When i press purchase, the security questions page will pop up and after you answered all questions it will force restart my iphone. Can anyone help me?

After i redeemed my itunes gift card, i can't purchase anything in the app store or itunes store. When i press purchase, the security questions page will pop up and after you answered all questions it will force restart my iphone. Can anyone help me?

Hi godfest,
Welcome to the Support Communities!
The articles below will get you connected with the iTunes Store Support. These folks can review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
Cheers,
- Judy

HT201209 My wife purchased an iTunes gift card for me and I scratched off the back to get the code and when I entered it to redeem it told me that it had already been redeemed what do I do?

My wife purchased an iTunes gift card for me and I scratched off the back to get the code and when I entered it to redeem it told me that it had already been redeemed what do I do?

Try Here > http://support.apple.com/kb/TS1292
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
And there is this...
http://www.apple.com/hk/en/support/itunes/store/giftcard/

I bought an iTunes gift card, reedemed it, and when i try to buy a game it doesn't let me use my credits, but instead I have to buy it using my Visa card?

I bought an iTunes gift card, reedemed it, and when i try to buy a game it doesn't let me use my credits, but instead I have to buy it using my Visa card?

What exactly do you see when trying to buy a game, what messages do you get on-screen ?
If it's an account that you've just created then unless the instructions on this page are followed when creating an account : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method
then credit card details will need to be entered before the account can be used to download any item from the store. You should be able to remove the card after entering its details.
If you are getting a prompt to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054

Dear apple , I recharge iTunes Gift Card for $ 25 and when I want to use and download the application from the store asked me to answer the secret question, but unfortunately forgot to answer confidential questions I ask you to help me please thank you

I want a solution to this problem
Dear apple ,
I recharge iTunes Gift Card for $ 25 and when I want to use and download the application from the store asked me to answer the secret question, but unfortunately forgot to answer confidential questions I ask you to help me please
thank you

Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
Nobody on these boards can reset them for you.
(92282)

HT1541 I purchased a$15 itunes gift card from Kroger and when I entered it was told the number if not valid Am I out of luck?

I purchased a $15 itunes gift card from Kroger and when I entered the code it said it was not valid. Am I out of luck or can anyone help?

If this page doesn't help then you will need to try contacting iTunes support (you will need to give them the serial number and activation code from the card) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

I have an itunes gift card for $25 and I accidentally scratched it off too hard and i cannot read the numbers and letters

It says to scratch off the gray part on the back with a nickel, so I did. When I was scratching it off, I must of scratched too hard because I cannot read the first 5 letters and numbers...any suggestions?? Please HELP!
Thanks!

iTunes Store: Invalid, inactive, or illegible codes

HT2736 Trying to redeem an iTunes gift card. Keep getting invalid code message. It has 14 digit code. Anyideas?

Trying to redeem an iTunes gift card. I keep getting invalid code message. It has 14 digits. Is this a problem?

This article should help:
iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292
If you still can't redeem your card, then you should contact iTunes Store Customer Support via http://www.apple.com/support/itunes/contact/ and provide the serial number on the back of your gift card. The article above shows you how to locate the serial number.

Need help redeeming my itunes gift card

I got a couple of itunes gift cards for xmas and every time I put in the code it says the same thing... "Your request could not be completed. Make sure you computer's date is set correctly and that it accepts cookies from the itunes music store." I'v checked the date but im not sure how to check the cookies.
Please help. Its been a week and I still have'nt been able to figure this out.
Windows XP

Please help!!!!!!!!!!!!!!!
Windows XP

How do you use an iTunes gift card for in-app purchases?

My kids received iTunes gift cards for christmas and want to use the $$ towards in-app purchases in Clash of Clans. We've already redeemed the cards to their iTunes accounts. Now they want to use them within the app.
How do they do this? If they try to purchase something it seems to just go against a credit card, and not give them the option to use the iTunes credit.
Please help!
Thanks,
PinoFamily

legendary80 wrote:
I entered the code and applied to my apple account, so I assume I already have the credit. When I tried to make an in-app purchase, it asked me for my password again.
How do I know if the in-app purchase is deducting from the redeem credits or from my credit cards.
Also, is it possible to check the remaining balance of the iTunes gift card? This is the 1st time I deal with apple gift card... Quite confusing...
Please kindly advise.
Thank you for your attention.
Purchases are always deducted from the credits first. Look at the menu bar at the top for remaining credit. My credit is $23.59.

TS1292 I got an iTunes gift card for $15.00 and the code sticker ripped so now I can't make it out. So what do do?

I got an iTunes gift card for Xmas and when scratching code it ripped so now you can't make out part of it what do I do

Click here and request assistance. Include as much of the code as you can.
(73379)

I'm trying to redeem my itunes gift card and i get the message "session timed out". does anyone know why i'm not able to redeem my card and why i get this message?

i'm trying to redeem my itunes gift card and i get the message "session timed out." does anyone know why i'm not able to redeem my card and why i get this message in stead?

I've been having the same issues too, and thought it was just my outdated computer or account?!
Every time I try to purchase a song, "session has timed out" shows up after I click "agree" to the terms!? I seem to be in the exact same scenario as 'SportsBarn' above: Itunes support have replied repeatedly with the same "solutions" but nothing has helped or even been applicable. I have an older laptop, 2005 Powerbook running OS X 10.4 Tiger so it's not compatible with the latest iTunes 10.5.2 which requires minimum OS X 10.5. I've been using the balance already in my iTunes account (from redeemed giftcards over the past few years) with no problem, until recently (my last successful purchase was October 2011). I wonder if it's the older OS or just a redemption glitch even with newer computers?

Why my apple ID can't buy anything.I have been redeem A ITunes Gift card right but I can't buy anything.

Why my apple ID can't buy anything.I have been redeem A ITunes Gift card right but I can't buy anything.

Any error message?

HT5035 i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?

i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?

If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Do you have to redeem your iTunes gift card every time you buy something? Or does it take money off the card automatically?

Do you have to redeem your iTunes gift card every time you buy something? Or does it take money off the card automatically?

As far as I know redeeming a card simply adds the value to your account.
When I credit a gift card I get a credit appearing in my iTunes account.
Every time I buy something the cost is deducted from my 'iTunes credit', the card is no lobger needed or usable after redemption.
AC

HT1541 Why after redeeming my iTunes gift card for $20 and picking out a few apps do I still have $20? Did this go on my cc instead

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