HT1551 A prompt comes up on my TV screen when I try and purchase a movie "before you can make any purchases you must go to Itunes store on your computer and verify your account information". Have tried to do this to no avail - all my purchase and address

A prompt comes up on my TV screen when I try and purchase a movie "before you can make any purchases you must go to Itunes store on your computer and verify your account information". Have tried to do this to no avail - all my purchase and address details

it is a problem with the latest update. nothing you can do will fix it, besides rolling your apple tv back to the last update.

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Can anyone help me verify my account, i have tried sending the e-mail but i am not getting it in my inbox, i have tried a few times.

Can anyone help me to verify my account, i have tried sending the e-mail a few times but it wont send.?

Did you also enter your username/email address and password for the SMTP server? most SMTP servers (used for sending mails) want you to log in or else won't send.
For testing purposes, you can send a message to yourself; as receiving messages is not a problem...

Trying to download songs from Itunes store. Keeps saying unable to connect. I have tried from store on computer and on phone. Please help i have weddings to do and need these songs!!!!!!!!!!!!!!!

Trying to download songs from Itunes store. Keeps saying unable to connect. I have tried from store on computer and on phone. Please help i have weddings to do and need these songs!!!!!!!!!!!!!!!

Hey everybody Amazon.com works perfectly and no problems so Bye, Bye Itunes fix your junk *** program and ****** customer service telling me it's my computer and connection. Oh is that also why my phone can't download them either on a seperate cell network. Nice try garbage In the time it took for them to run me around i downloaded the songs i needed via Amazon.

TS1424 when i try to purchase a movie or tv show from apple tv, the message comes back that I must go to itunes store on my computer and authorize the purchase, which I have done several times but apple tv still won't let it happen

Question: when i try to purchase a movie or tv show from apple tv, the message comes back that I must go to itunes store on my computer and authorize the purchase, which I have done several times but apple tv still won't let it happen

Aladane wrote:
Why is it they claim to sell you something they do NOT intend on allowing you access to for the life of your account?
It is not Apple that decides this. Since Apple is just the retailer, they do not own the copyrights to the content they sell on the iTunes store, if the copyright owner decides to remove something from the store that you have purchased Apple must abide by the terms of their licenseing agreements and remove it. Regretablly this also removes the items from your purchase history. This is why it is up to you to download and backup all of your purchases if you wish to maintain your investment.
In the Apple KB article Downloading past purchases from the App Store, iBookstore and iTunes Store, and in many other places, it is clearly stated:
It is recommended that you always back up your iTunes library in the event that a purchased item is no longer available on the iTunes Store. For more information about backing up your library, see this article.

Please restart your computer or verify your Compressor installation is corr

Please restart your computer or verify your Compressor installation is correct. - That's what it says every time I try to compress anything, it was working but after installing new programs I think it messed it up. Anyone help me?

This is how I fixed it:
http://discussions.apple.com/message.jspa?messageID=6246491#6246491
It seems like qmasterd just needs a kick-start. All I had to do, was to start the qmasterd using a few simple Terminal commands. That made SystemStarter start qmasterd on startup of OS X again.
If my suggestion does not work, have a look at Matthew Judy's solution linked to in the same thread.
Good luck!

Updated itunes to 12.1 and can't burn playlist. Error "attempt to burn disc failed, disc cannot be read or written to" have tried every troubleshooting solution to no avail. please help!

Updated itunes to 12.1 and can't burn playlist. Error "attempt to burn disc failed, disc cannot be read or written to" have tried every troubleshooting solution to no avail. please help!

Greetings akite2high,
If you are having an issue with being unable to burn a CD using iTunes on your Windows computer, I would suggest that you troubleshoot using the steps in this article -
Can't burn a CD in iTunes for Windows - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L

I have logged into a banking platform that allows me to look at statements then download them into excel & pdf, when I have tried to do this in firefox the icons of excel and pdf have disappeared. It allows me to export in internet explorer?

I have logged into a banking platform that allows me to look at statements then download them into excel & pdf, when I have tried to do this in firefox the icons of excel and pdf have disappeared. It allows me to export in internet explorer?
== This happened ==
Every time Firefox opened
== When I started using firefox over internet explorer

Do you have an PDF Viewer plug-in instaled? If no install one.

I tried to sync my phone with itunes last night using my fiance's itunes account now my phone turns on you see the apple logo then it shows the itunes hook up then it will shut itself off i have tried the master reset and it will not work can someone help

i can not seem to figure out why my phone will not turn on i have tried the master reset plugging it into a computer and the wall charger it does not seem to be doing anything can anyone help please

you have to restore the device via itunes

HT5312 You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions. not shown why

send an email to your rescue email to reset your security questions. i cant find it it is not showen

Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If that option doesn't appear or work, only Apple itself can reset the questions.
(90916)

HT1918 I need to change the country from my iTunes account, so I can use it with my peruvian credit card. But I have to spend every cent I have in the iTunes card entered in the account before I can make any changes.How can I spend every cent remaining?

Please, someone knows how can I change my country in itunes, so I can change my payment information?

call 1-800-694-7466 ask for itunes billing
ask them to revoke avalible funds
Peace, Clyde

Hello I have a problem with security questions and i cant reset to my email The error was   Exceeded Maximum Attempts We apologize, but we were unable to verify your account information with the answers you provided to our security questions. You have

Hello
I have a problem with security questions and i cant reset to my email
The error was
Exceeded Maximum Attempts
We apologize, but we were unable to verify your account information with the answers you provided to our security questions.
You have made too many attempts to answer these questions. So, for security reasons, you will not be able to reset password for the next eight hours.
Click here      for assistance.
i waited more than eight hours. and back to my account but it is the same ( no change ) i cant find forgot your answers
http://www.traidnt.net/vb/attachment...134863-333.jpg
can you help me please

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

HT1918 I hav tried your way of editing the account information, but my billing is not editing , I want to change my card no. but I am not able to do that,would you please assist me,I hav tried the above described methods

I hav tried your way of editing the account information, but my billing is not editing , I want to change my card no. but I am not able to do that,would you please assist me,I hav tried the above described methods

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I am trying to rent a movie on my Apple tv keep getting the message - verification required before you can make purchases you must go to the itunes store on your computer and verify your payment information

Hi I am Del
I am trying to rent a movie on my Apple tv keep getting the message - verification required before you can make purchases you must go to the itunes store on your computer and verify your payment information
Thanks

Have you paired your Apple Tv with your iTunes account? That's how rentals and purchases are billed. If, however, you have already done that it is possible that there is a glitch in the system. I've had that happen occasionally and it usually goes away if I reset Apple Tv. On one occasion that I didn't work so I had to go to iTunes and deauthorize and then authorize this computer. Also, check to see if your Home Sharing is on (under File in iTunes). Hope that helps.

Hi,each time i`m trying to update any program in my phone i got this messege(before you can make purchases you must tap continue to sign in,then u must verifty your payment information),and i wanna it for free,what i have to do please?

hi,each time i`m trying to update any program in my phone i got this messege(before you can make purchases you must tap continue to sign in,then u must verifty your payment information),and i wanna it for free,what i have to do please?

There are user-to-user public forums, you're not talking to iTunes Support - I've asked the hosts to remove your account id and password from your post, but you should change your password IMMEDIATELY.
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I need an upgrade to iphoto, but it wasn't purchased . the message appear you must verify your payment information before you can make purchases . i have 17$ credit by gift card . i don't have credit card

i need an upgrade to iphoto, but it wasn't purchased . the message appear you must verify your payment information before you can make purchases . i have 17$ credit by gift card . i don't have credit card

Hi ...
You need to take into account any applicable taxes and or fees. iTUNES STORE - TERMS AND CONDITIONS
So if the total cost of the app exceeds 17$, you'll need to purchase and redeem another iTunes gift card.

HT1551 A prompt comes up on my TV screen when I try and purchase a movie "before you can make any purchases you must go to Itunes store on your computer and verify your account information". Have tried to do this to no avail - all my purchase and address

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