HT1551 Apple TV 3rd gen black screen

ATV 3 has black screen
Earlier today, I watched a show on Netfix and later did AirPlay from my MBP. Ready to watch a show and now have a Black Screen. Followed instructions to unplug and then plug back in after 5-seconds. An Apple Logo appears for a few seconds then back to the Black Screen. Try holding down the Menu on the remote and the indicator light goes out then comes back on when I release. Same with the Select button. When pressing the Play/Pause button, the indictor on the ATV3 goes out and stays out. Pressing the select button, the ATV3 indicator comes back on.
Unplugging for > 30-seconds, same systems.
Switching the TV to my S-Video input, I can see what my DVD player and the DVD that is in it. Yes my TV is back on HDMI2 and that it is the correct port for the Apple TV 3.
I give up for tonight.
iPad 2, iPhone 4, and MacBook Pro AirPlay are not working with the Apple TV. I tried them also but what I really want is to watch Netflix.

You may need to grab a micro usb cable and restore in iTunes
http://support.apple.com/kb/HT4367?viewlocale=en_US&locale=en_US

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IPad 3rd Gen - Black screen - HELP!

My elderly neighbour asked me to look at his iPad, as I work for myself fixing PC's, and obviously know all about iPads too!
The iPad is a 3rd generation 32Gb and it appeared not to be working with just a black screen.
I have had it on charge overnight although there were no indications on screen of it charging etc.
I attempted a reset by holding the 'Power' and 'Home' buttons simultaneously for 10 seconds. The Apple log appears on screen and after around 25 seconds goes brighter. However after less than 10 seconds of this brighter logo the Apple logo disappears and we are back to the black screen. Nothing else appears on the screen.
I have tried connecting it to iTunes running on my PC, It has never been attached to my PC before. The PC knows it is attached and I get the following message from iTunes: "iTunes could not connect to the iPad "iPad" because it is locked with a passcode. You must enter your passcode on the iPad before it can be used with iTunes." - I obviously can't do that as the screen is black. Again, nothing appears on the iPad screen. So I can't reset the iPad via iTunes or from its own internal menu.
I seem to remember that there is a way to do a 'factory reset' without iTunes, by using a combination of keys but I can't find reference to that now.
Any ideas? Please?????? While I still have a little hair! :-)

Please tell me that it has NEVER been jailbroke. If it has never been jailbroke, here are some standard repair procedures:
Since the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this.

Apple TV 1st Gen Black Screen

Black screen tried reset,apple logo appears briefly then black screen again....?? ideas , advic much appreciated

Check cables and connections are good. Try a different TV with HDMI or component input to try and narrow the issue down to the AppleTV, cable or TV.
Could be an AppleTV hardware problem developing but not necessarily.
If you reboot using Menu and down arrow for 6 seconds you can try to run diagnostics but I can't remember many instances when this was helpful. That menu also allows a restart or factory restore to shipping software (this should be a last resort as if it goes wrong could leave you with an unusable device and if it shipped with very early software a few people have had difficulty with updating again - this menu option also wipes all AppleTV content).
AC

Apple Tv (3rd Gen) On screen keyboard US Version/UK Version

I have recently bought the Apple tv from Amazon UK and was supplied with the US version, and I guess the only difference is the power cord ?
What I would like to know is on some of the on screen keyboard down the bottom right you have .com .au etc (Something like that) and if anyone who has a UK model can confirm that this is the same on their one ?
Or on the UKmodel does it have .co.uk .com etc ?
I guess it's the same on all models and the UK version doesn't have a .co.uk only .com etc ?
If someone could confirm this for me please as it would be much appreciated and put my mind at ease.
Thank you in advance
Gavin

Howdy vicspainhower,
It sounds like you are not seeing all the options you expect to see to be able to setup your account to view on the Apple TV. First I would restart the Apple TV, just incase it need to refresh the app info:
How to restart your Apple TV
Restart your Apple TV by selecting Settings > General > Restart.
If you still do not see the option you are looking for, you may need to work with ESPN directly:
Contact Apple TV content providers
Thank you for using Apple Support Communities.
All the very best,
Sterling

I have an apple tv 3rd gen and when i try to open HBO GO it loads but then the screen comes black,it doesnt work.what can i do?

I have an apple tv 3rd gen and when i try to open HBO GO it loads but then the screen comes black,it doesnt work.what can i do?

Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router.
Reset the Apple TV (Settings > General > Reset > Reset all settings)
Restore the Apple TV (Settings > General > Reset > Restore)

I would like to connect my Apple TV 3rd gen to a projector and not an HD TV (so I can watch movies on the big screen). Are there any decent price compatible projectors? Good quality but not professional! Many thanks

I would like to connect my Apple TV 3rd gen to a projector and not an HD TV (so I can watch movies on the big screen). Are there any decent price compatible projectors? Good quality but not professional! Many thanks

Thank you for the answer, I suppose the main thrust of my enquiry is to find out if 65 MBits is my ATV theoretical limit of reception. If that is the case then I am happy as a Pig in Mud
I may have allowed myself to become a victim by listening to Fanbois posting elsewhere who always seem to go one better than everyone else. Now I have learnt two things Today; 65Mbit/s = Good enough and only read the apple forums.
Many Thanks
Nick

IPad 2 no full screen mirroring on Apple TV 3rd Gen

Hi People,
I reacentley purchased an Apple TV 3rd Gen and I tried the mirror function with my iPad 2 running iOS 6.0.1. When playing games or viewing the home screen, it is centered on my HD TV.
can you change this?
Zuga01

Mirroring won't fill the TV screen. The iPad has an aspect ratio of 4:3 and the iPhone and aspect ratio of 3:2, neither of these will fit exactly into a TV screen which as an aspect ratio of 16:9. The Apple TV will not zoom the mirrored image, because it may well cut off information which is situated at the top or bottom of the screen.
You may wish to try each of the settings in settings > AirPlay > Adjust for Overscan for the best setting that suits you.

My ipod 3rd gen. touch screen is unresponsive, cant slide to unlock or enter passcode to access ipod. What is the cause? how do i fix this?

my ipod 3rd gen. touch screen is unresponsive, cant slide to unlock or enter passcode to access ipod. What is the cause? how do i fix this?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Photo Sharing not showing all photos via Apple TV 3rd Gen

Hi
Have Apple TV, 3rd gen, latest update of the software. Running 10.8.5 on a mid 2009 MacBookPro. When I select a few smart albums from iPhoto 09 (v. 8.1.2) and then select those albums to share/stream to my Apple TV via iTunes (11.1.3) only a few of the photos show up; in the 3 albums I have selected to share/stream there are in excess of 500 photos. However, when I have my photos selected as the slideshow/screensaver in my Apple TV, only a few photos show up, less than 100, and then the slide show starts to repeat itself.
Any ideas why it's not showing every photo in the albums I have selected to stream/share?
Thanks, and Merry Christmas!
David

Are you mixing slideshows and screen savers up, screen savers won't show all the photos in a large collection.

Hello. I've Apple TV 3rd gen and MacBook Pro 2013 all with latest updates. AirPlay works fine till I don't start streaming videos from YouTube. After that AirPlay icon from MacBook menu bar simply disappears. Could some help. I'm using 2 Mbps Internet

Hello. I've Apple TV 3rd gen and MacBook Pro 2013 all with latest updates. AirPlay works fine till I don't start streaming videos from YouTube. After that AirPlay icon from MacBook menu bar simply disappears. Could some help. I'm using 2 Mbps internet connection.

Same issue here- I can airplay my amazon prime library just fine from my iphone 5 but on my macbook- (mavericks, 15 inch 2013 retina with quad core i7, nvidia 650 M and SSD) it just sputters and lags.
I have noticed web video is considerably worse than local content, giving me pauses of up to 2 or 3 seconds in which video stops but audio continues in the amazon player. Youku video, however, seems relatively stable. Our subscription speed is 25 mbps, so that should be plenty to stream SD video from Amazon and doesn't account for why it would be nice and stable from the iphone, but not the mbp.
Playing light, locally hosted steam sidescrollers like Limbo is better but gives periodic drops in framerate on the Tv. when mirroring the framerate remains steady on the MBP screen.
Games airplayed from my iphone seem relatively stable, though with a noticably lower framerate on the TV than on the phone.
It seems these issues have abated considerably since yesterday's Apple TV update, but are still curious nonetheless and I'm not sure that the update yesterday was specifically meant to address those issues or if I'm just getting a time with less network interference now.
Comcast recently installed a new router/modem/phone combo, replacing our old separate modem and router setup. I'm going to test if putting the network on a different channel helps.

HT3176 Apple remote for apple tv (3rd gen)

How to use apple remote for apple tv (3rd gen)?

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TS3972 How can I access the files(movies,music,etc) in my Apple Time Capsule(4th Gen) from my Apple TV(3rd Gen). This is very frustrating Apple has not provided a basic feature, and me buying the Time Capsule and Apple TV is an complete waste of bucks.

I have an Apple TV (3rd Gen) and Apple Time Capsule (4th Gen). How can I access Movies and Music stored in the Time Capsule from Apple TV. This is very n't give frustrating that Apple doesn't give their customers with an straight forward access to their customers in between their own products. Iam repenting that buying these products is completely waste of bucks. Appreciate your help...

Welcome to Apple Support Communities
The Time Capsule is clearly announced as a router with a hard drive to make backups, not to store anything and share it with your Apple TV.
To access to movies and music from the Time Capsule, note that the Apple TV can only access to them if they are stored in your iTunes library, so you will have to put your movies and music into iTunes to access to them, and then, put your iTunes library on the Time Capsule in order to access to your data from there

Apple TV 3rd Gen no longer sees Airport Express 1st gen in Airplay after update

Apple TV 3rd gen was connected to AirPort Express 1st gen via WiFi, drove a video device via HDMI
and sent audio to the AirPort using Airplay and selecting the AirPort Express under Speakers.
I could adjust the volume with the AppleTV remote.
Apple TV was stored unused for a while.
After powering on yesterday, I ran the update.
Now Apple TV is connected to the Airport Express via WiFi
but Airport Express doesn't show in AirPlay settings.
I can still use AirPlay from my MacBook running Snow Leopard.
There are no updates available for the AirPort

Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router. (Also try removing it’s power cord for at least 30 seconds)
Restart your mobile device.
If you are still having problems, the following article(s) may help you.
Troubleshooting AirPlay
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings
Wifi Diagnostic Software (for Mac users)
You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.
When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.

Can't Login to YouTube on Apple TV (3rd Gen) (YT and Gmail merged)

So, I am unable to log in to my YouTube account on my Apple TV (3rd Gen). I have read a lot of suggestions and nothing has helped. In like 2006 I got my YouTube User Name, then in like 2009 I got my Gmail. Google bought YouTube, they merged so I have a YouTube UN and Gmail Account. I've tried logging in with each. I've tried using the the 2-step verification, and application specific password. But to no avail, not working. Im getting either this Username can't be used on this device for the gmail account log in info. And unable to login with this Username/password for YouTube UN.
Anyone have any suggestions! This is really frustrating!
Thanks Brad

I had problems back way back in the day with my gmail login so I made a new one (youtube user) for test and that worked fine
not even sure it's possible anymore to make a pure youtube user you can troubleshoot by checking if it is

My iphone 4s wont connect in apple tv 3rd gen dont show the airplay icon, but apple tv can connect in Bose sound touch 20 via airplay, and the iphone also connect to sound touch 20 via airplay, so it means theres something wrong in my iphone.

my iphone 4s wont connect in apple tv 3rd gen dont show the airplay icon, but apple tv can connect in Bose sound touch 20 via airplay, and the iphone also connect to sound touch 20 via airplay, ive just buy it yesterday in Mediamarkt Spain,, so it means theres something wrong between my iphone and the apple tv? please me

Hi jaredfox06,
If I understand the issue correctly, you have recently purchased a used iPhone and you do not see your Apple TV in the control center in order to AirPlay. To troubleshoot this issue please follow the steps outlined below.
Try these steps first
Make sure that you have the latest software on your iOS device and Apple TV.
Make sure that both devices have Wi-Fi turned on.
On your iOS device, go to Settings > Wi-Fi.
On your Apple TV, go to Settings > General > Network.
If you're trying to use peer-to-peer AirPlay, make sure that both devices have Bluetooth turned on.
On your iOS device, go to Settings > Bluetooth.
On your Apple TV, go to Settings > General > Bluetooth.
If you don't see AirPlay in Control Center
When an AirPlay-enabled device is available, you'll see AirPlay in Control Center on your iOS device.
If you don't, try these steps:
Restart your iOS device and Apple TV.
Connect both devices to the same Wi-Fi network.
On your iOS device, go to Settings > Wi-Fi.
On your Apple TV, go to Settings > General > Network. If your Apple TV is connected using Ethernet, make sure that it’s plugged in to the router you're using for Wi-Fi.
On your Apple TV, make sure that AirPlay is turned on. Go to Settings > AirPlay.
Get help using AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch - Apple Support
Have a good one,
Alex H.

HT1551 Apple TV 3rd gen black screen

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