HT1551 Apple TV

My apple tv remote appears to be working (the white light blinks when buttons are pressed) but it's not responsive. Any idea what the problems is?

first I would make sure the tv was sat to the input source of the correct hdmi port
if it was
then I would pull the plug to let it cold boot if that did not help I would
try another hdmi cable
then I would test with another tv
then I would connect it by usb to the computer to restore it's firmware from itunes

Similar Messages

  • HT1551 Apple tv no longer responding to remote ...

    The apple tv has suddenly stopped responding to the remote. Cant navigate itunes or use main menu at all  Not a problem with the remote - it works on macs and it still triggers reaction from sensor light on the box - but nothing happens. Reset box  - no improvement  The apple tv still responds to remote signal from iPad and iPhone and AirPlay still functions. Even photo stream still works   But arrows and menu button not prompting any response. .... Any ideas ??

    Ok solved by reading an earlier posted comment. Hit menu and LEFT arrow key until the paired signal appears. Not the menu and down key as suggested by apples own help site ... Thanks 'Snow'!

  • HT1551 Apple TV displays to the left slightly (?)

    I'm going from Apple TV into a HDMI to Component converter box, out to my Sony Wega LCD tv. I have a nice crisp picture in 720p, but it's a bit off-center. Appears to be overscanning? It's all a bit off to the left. I can't adjust the positioning of my screen or shrink it down anymore. What's up?

    Adding: My TV allows me to adjust the display:  normal >full> wide > wide zoom....
    except when it is receiving 720p!
    It is stuck on "full" and it won't respond to my attempts to change it. I think if i could change the screen back to "normal" mode all would be well.
    This is very bizarre. It's like the AppleTV 720p is over-riding functions that I thought should have been totally controllable through the TV.
    BTW. I got it working in a centered way at 480p - but not as good resolution as it should be. In 480p it allows me to rotate my screen display through normal >full> wide > wide zoom....  480p at "full" looks half-decent.

  • HT1551 Apple TV "could not sign in unknown error"

    Apple TV "could not sign in unknown error"
    Has worked forever. Used it the other day. 
    Tried tonight and received the above message.
    Unplugged it, waited about 20 seconds, then
    Restarted it. Same results. Comes with an "ok"
    Button.  When I click it I get the same message. 

    Unplugged and replugged Apple TV and router still nothing.
    Spoke with Apple  and they suggested resetting and the restoring
    If necessary. Neither were.  Apple TV decided to start working
    Properly on its own.  2&1/2 years and still kicking.  This was the only
    Blip.  I love Apple. Cool or uncool. These products have rarely failede
    And if they do, the problem is always solved effortlessly.
    I love Apple products. Faithful to Apple for 20 years of little to no problems.
    Aprox 7 different Apple products currently in use in our home. 
    Nothing but the best. Did I say I love Apple?  I do.

  • HT1551 Apple TV and iPad 2 very low resolution pictures - how to resolve please?

    Hi
    We've just bought Apple TV and it works fine with Netflix, with good resolution etc.
    However resolution is really poor and blurred when using iPad 2.
    What's more when iPad 2 is near the TV Netflix also goes low resolution and fuzzy. I've been having to turn the iPad off to get the Netflix resolution back again.
    Is there a solution to this please?
    One other quick question - I downloaded the Remote app and it seems to work, except I have a completely blank screen on the iPad (except for controls along top and bottom edges. Is this how it's supposed to be?
    Thanks for advice.

    I have had ATV for 6 months now and run it in AirPlay and through iTunes.  I recently updated my iMac software and had the same problem.  I restarted my iMac and the problem disappeared so maybe update your ATV and host system. Shut them both down/restart or reset and have another go.  If it has been working fine previously then my theory is that generally the router and hardware are good enough to carry the system and it must be something you/we have done wrong.  I am not a techno wizard so i hope this helps.

  • HT1551 Apple TV working perfectly until I used it to play some radio stations. Some stations gave "error occurred loading" try again later.  Most worked. Today, NONE work. ??? any ideas please.

    Apple TV works okay - movies downloads, etc. It also worked using 'Radio'  but would occasionally inform me that a station could not be accessed due to an error loading the content and 'try again later'.
    Now none of the stations I've tried - about 20 or so at random - will load - same answer every time.
    All other systems work fine.
    ??? Any suggestions please
    kennedyrange

    Welcome to the Apple community.
    There seems to be rather more of this type of issue being reported currently, than there normally is, there may well be a problem with the servers. I would be inclined to wait a while, then try again later.

  • HT1551 Apple TV 2 trys to start but fails.  Only the apple symbols shows up over and over again.

    I have the second gen Apple TV.  When I start it up the Apple logo pops up then the device restarts its self.  I does this in a loop it never loads up the Apple TV how do you fix this?

    Hi, I'm having the same problem. Tried unplugging all the cables, then connecting with a micro USB to the computer. Opened iTuines, restored the Apple TV 2, plugged it back to the TV, still looping on startup. Cannot seem to get past the Apple logo...driving me mad!!

  • HT1551 Apple TV and Netflix

    When trying to watch Netflix episodes I keep getting this message:  "An error occured loading this content. Try again later."  My updates are up to date.

    Welcome to the Apple Community.
    Try the following steps, check whether things are working after each step where appropriate, before trying the next.
    Restart the Apple TV (Settings > General > Restart).
    Restart the Apple TV by removing ALL the cables for 30 seconds.
    Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    Reset the Apple TV (Settings > General > Reset > Reset all settings)
    Restore the Apple TV (Settings > General > Reset > Restore)

  • HT1551 Apple TV set Up

    During setup of my apple TV it will not accept my iTunes account password, even though it is entered correctly.

    What keeps sayting this?  And what form are you entering that ID's into?  Are you sure it is asking for your Apple ID?  If you are on the home sharing form for instance that is not asking for your AppleID.

  • HT1551 Apple TV - has a blank screen. Now what?

    After changing my wireless modem, my Apple TV no longer works. I have tried unpluggin everything and restarting. I have also tried to restore by holding down the MENU and DOWN buttons on the remote, but nothing changes. The Apple icon comes on for a few seconds and then disappears and the screeen remains black - no menu appears.

    The menu hold down thing is a restart not a restore.  You might have to plug ATV driectly into your computer via USB and restore it that way though iTunes.

  • HT1551 Apple tv hdmi splitter

    I just purchased apple tv and have only 1 HDMI port on my tv which connects the tv to the cable box.   Do I need a splitter to connect apple tv hdmi cable to my tv ?

    Welcome to the Apple Community.
    No, you need an HDMI switch.

  • HT1551 Apple TV problems

    I have connected the Apple TV to my Sony Bravia according to the directions. The TV does not recognize that anything is plugged into the HDMI, and the HDMI on the input screen stays grey instead of lighting up. I have tried a different cable and have plugged and unplugged several times. Any ideas what the problem is. I will be taking it back in the next couple days if I cannot sort this out. HELP

    I also have a Sony Bravia XBR from 2005. However, with the update to 5.1 I am not able to get an image.  Call to Apple was unfruitful and wasted over 1hr of my time. I finally downloaded the IPSW 5.0.2 and downgraded. No everything works again. I hope they will fix this problem with future release.

  • HT1551 apple tv was downloading update and power went out

    Cant get the Apple tv to work, I was updateing the software and the power went out, now it won't work at all? any idea what to do ?

    Mac App Store- How to resume interrupted downloads

  • HT1551 Apple TV not working

    The light on front of Apple TV box blinks rapidly.  What can I do to trouble shoot?

    Welcome to the Apple Community Neil.
    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    Connect the micro USB cable to the Apple TV and to your computer.
    Reconnect the power cable (only for Apple TV 3)
    Open iTunes.
    Select your Apple TV in the Devices list, and then click Restore.
    (You may already have a micro USB cable if you have a camera or other digital device)

  • HT1551 apple tv airplay disconnects

    Apple tv 3g plays video from the itouch  to the tv then disconnects after atleast 1 minute.  What seems to be the problem. i tried via wireless and wired but same thing happens. it disconnects after 1 minute or atleast 2 minutes.

    It looks like network problem.
    Can you try to connect Apple TV via cable to the router so only iPad is wireless?
    This should improve the streaming quality. Also make sure you have a good WiFi signal which is not interrupted in a busy presentation room.

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