HT1551 Have not used Apple tv for ages,plugged in light flashing,screen is showing iTunes logo and USB cable
Plugged in my Apple tv to tv and light flashing non stop.Tv screen showing iTunes logo and USB cable.Not responding to anything
Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Source list, and then click Restore.
Similar Messages
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I just tried updating the most recent software on my 3GS (on my Mac) but it said the updated on my phone failed. Now my phone is frozen and only showing the itunes logo and USB cable. When I connect to the USB lead, its says: iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes.
Have I lost all the data on my phone?
What should I do?
Help!
MThe iTunes logo and cable indicates that your iPad has gone into recovery mode : http://support.apple.com/kb/ht1808
For the 3004 error code does the troubleshooting for it on the page that you posted from not help ? -
I tried to update iphone 4 to the 5.1 version. After installing on computer, connected to update phone. Phone will not come back on, showing itunes logo and usb cable. Please help
Hi ..
Help here > iOS: Unable to update or restore -
After I upgraded my iPad 2 to 6.1.3 I now have a itunes logo and USB cable showing. What has happened? What do I do to get by this. I can not shut the iPad down at all.
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
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‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
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Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
tried synching iphone for the first time on new PC and got error followed by itunes logo and USB cable picture. No idea what went wrong and now phone is in this screen locked. please help!
I tried connecting to iTunes and neither the PC nor iTunes recognizes the device. I went through all the troubleshooting on the Apple website for this issue and nothing worked. I've reinstalled iTunes, the driver, everything and still can't get either the PC or iTunes to recognize the phone. I don't know what else to do :-( any help or suggestions are highly appreciated!
I would hate to have lost all my info, especially contacts and calendar items since I have no idea what was backed up prior to the phone getting locked on this screen. I've been told that my only option is to go to the phone carrier and they will reset it for me, but that means it will wipe out all the info.
I hope someone has a fix other than that one. -
upgraded to ios7 iphone now displays itunes logo and usb cable will not restore, will not restart
Hi there emynona,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W. -
Update problem - will not start up, showing itunes logo and power cable
I tried to install the latest update this morning and now my iphone 5 will not start up. When I press the start button the apple logo appears then the screen shows an itunes logo and a picture of the power cable. I have started up itunes on my laptop and plugged the phone into it, but still the same problem.
Help!!!That screen means it has entered recovery mode and you must use the recovery mode instructions in http://support.apple.com/kb/HT1808 to connect to a computer running iTunes. In summary:
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help!
If you did all the below action then it appears y have a hardware problem as they say is possible. In that case
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
Error 1611
This error typically occurs when security software interferes with the restore and update process. Follow the steps to troubleshoot security software to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service. -
my ipad wasn't charging with the provided wall charger, I thought maybe I needed to update my iOS to 6.1.2. So I started the update via the settings/general on the ipad itself, at the same time I also started the updates to itunes on my computer (windows vista). The updates (to pc & iPad) are now finished and the ipad is displaying the itunes logo with a USB cable indicating I need to connect to the computer but it isn't connecting, I have followed all of the trouble shooting, and restarted both my device and my pc. Could the charger on the ipad (not the plug as I have tried different sync cords also) be messed up? Before this for the last month my ipad will only charge when it is turned totally off and only at a rate of about 5%/hour! its soooo so sooooo slow! SOMEONE PLEASE HELP! I am stuck!
by the way when I say it wasnt charging with the provided charger I mean it wasn't charing. Not even showing "Not Charging" or anything, it just wouldn't do anything, it was like it wasnt plugged in at all.
Is there any way to stop or reverse the update I started? or a different way to connect to itunes rather than with usb, because obviously the plug part of the ipad is shot. -
Iphone shows itunes logo and usb port pic (using win XP)
I cannot see my iphone startup screen with the contacts, notes and the rest of the icons.
Follow the instructions here.
http://support.apple.com/kb/ht1808 -
Will not restore or connec to itunes - just get the itunes logo and usb cale display on screen
ipod touch will not restore or connec to itunes - just get the itunes logo and usb cable display on screen
Hello...Any help? i cannot be the only person with this problem. My coworker is actually dealing with the same problem!!!!
As an update i uninstalled and reinstalled all ipod updates and Itunes completely. Still only have the folder with exclmation point problem. I have followed all of Apple Ipods websites support tips. no luck..
Please help... -
I have been using apple tv for 2+ years and i just purchased several new shows that began in Sept 2013. In the past, episodes I have not yet watched were marked with a green dot, but now that dot is not there.
Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum. Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is. Apple is not here. It's users, like you.
If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off. -
I am having strange issue with my apple tv...i set up pictures to scroll through to the tv using home sharing. Now album covers are interspersed with my pictures. I have been using apple tv for a while and never had this happen before
Are you watching this content though iCloud or though from iTunes on your local computer? If it is from iCloud have you tried downloading the content to iTunes and watching it on ATV from that source to see if it still happens? This is geerally a much more reliable way to view the content. Easer to fast forward and rewind too.
- I have a stable internet connection
Clearlly you don't
>(Ive tested on other devices)
Which does not tell you anything about the specific connnection from ATV to iCloud.
>I am able to stream Netflix problem free from my AppleTV without so much as a hicup
Again which does not tell you anything about the specific connnection from ATV to iCloud.
>- I am able to download the episodes to my phone, ipad, and computer without any issues
Again which does not tell you anything about the specific connnection from ATV to iCloud. It does remove your ISP throattly traffice as a possible cause though. So that is good.
Have you checked your wireless rounter? Tried doing the factory restor on it? Upgrading it's firmware? Is it and or ATV getting extreamly hot when this problme happens? -
Ipad2 does not change orientation. I have not used the switch for lock rotation it is used for mute
Ipad2 does not change orientation. I have not used the switch for lock rotation it is used for mute
Is there a lock symbol at the top of the screen next to the battery indicator ? If so, and as you've got the switch set to notification mute, then have you checked the taskbar (the function that the switch isn't set to is controlled via the taskbar instead) : double-click the home button, slide the taskbar to the right, and it's the icon far left.
If you havn't got the lock symbol at the top then try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
Do I have to use my computer for my ipad or can i just connect to itunes through the ipad?
Do I have to use my computer for my ipad or can I just connect to itunes through the ipad only?
Vague.
What are you trying to accomplish?
The ipad is not a stand alone device. It is designed to be synced to your computer regularly.
You can buy itunes content from your ipad, but you need to transfer it to your computer and included it in your regular backup of your computer.
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