HT1551 I am only showing Computers and Settings. Can't get back to Movies or any other media.
Only displays Computers and Settings icons. No media or other activities available.
sounds like the appletv does not have a working connection to the network
if you use wifi go in to the settings and choose your ssid and type in your password
Similar Messages
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I bought new apple tv but it only shows Computers and Settings. how can I bring up other options, specially Youtube?
Alright, I found the issue. This is how I have resolved my issue. I hope it will help you.
1. This issue could happen, if your apple TV doesnt have internet, connectivity to iTunes servers, or you haven't logged in to iTunes account in your apple TV
2. Test the network on apple tv - General - settings - network - test network, Try to aviod using wifi use LAN cable, since we are trying to fix the issue.
3. Set your exact location manually - Which city you are in from settings-General - Time Zone- choose your City currently you are in.
4. Login to iTunes account - settings- iTunes Store- set your default store - for example I am in Mongolia but using my New Zealand account on Apple TV, in our case my Apple TV iTunes account location is New Zeland.
5. If you are facing any issues to login to your iTunes account, That explains you have an issue with connectivity back to iTune servers, or sometimes it could be apple iTune servers may have problems. To verify which is one is the problem login to your itunes on your laptop or desktop for testing purposes, make sure you are using the same internet connection as your home apple TV is using.
6. if you are able to login you should able to see all the available channels and full list on Apple TV.
All the best..I just saved USD 29.00 but spend 5 hours...LOL..Its ok..its my Holiday spend with Apple TV. -
It only shows computers and settings
Why does my Apple TV show sometimes only the computers and settings on the screen?
That means it is having trouble connecting to the network. Ensure location is set correctly, DNS should be set to automatic. Make sure your router is up to date. If on wifi try ethernet.
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Only Showing Computers and Settings?
Not fun for the last few weeks in trying to use a number of Apple TV's. Upgrading to 5.2.1 resulted in 2 units
reduced to "Computers" and "Settings" only. A unit that had 5.1 (I skipped upgrade) seemed to work fine ....
so I assumed backend services were OK. Finally got all units working and upgraded to 5.2.1.
In wrestling with my Comcast cable modem (Arris TG852G) configuration there seemed to assignment
of the same ip address to multible devices, one being an Apple TV. After cleaning up this issue and
assingning reserved ip addresses to the Apple TV units. They are working fine and have been stable
for several days.
I'll update this discussion in a few weeks if things remain stable or sooner if the problems return.Well ..... it has been about 2 weeks and everything has been working fine. All 3 Apple TV's have
been used several times with no issue.
I have also changed my config so that the Comcast modem no longer provides DHCP for any
device that connects with WIFI. Config'd modem to only supply ip addr's 10.0.0.2 to 10.0.0.9
and config's Apple Time Capsule to supply 10.0.0.10 onward. I never gained convidence that
the modem handled DHCP and reservations reliably. I have confidence in the Apple TC.
My take away is: when setting Apple TV be sure IP addr space is clean. -
My apple tv recently started showing only Internet, Computers and Settings as options
My apple tv recently started showing only Internet, Computers, and Settings as options. Does anyone know where the Television and Movies went. Anyone else experiencing this issue? I want my MLB and Netflix!
I had the loss of Internet after updating to 5.0.
Only Computers and Settings are available.
I tried through Ethernet cable, manual settings of the IP addresses etc. but no result. still only Computers and settings.
It communicates with internet for Home sharing etc. Checking the network through ATV is happening. Only problem is "internet " option is not visible.
I have not changed any settongs in the wifi router during this process. The same ATV was working with all 3 options before update. will the update do any changes to WIFI Router in blocking DNS etc?
Any advice will be ok.
sathyam -
I only see computers and settings icons on Apple TV
I only see computers and settings icons on Apple TV
Try restarting the Apple TV by removing all the cables for 60 seconds, or resetting it using the reset option under general. Also try restarting your router.
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My home page only displays computers and settings icons. No other icon. How can I get other icons?
My home page only displays computers and settings icons. No other icon. How can I get other icons?
Looks like a sudden error being thrown up on many ATV2 units. Yesterday, mine was fine and today I now only have 2 icons like so many other posters.
No amounts of restarts or restores, disconnecting and reconnecting power, restarting routers, re-logging in to iTunes has any effect at all. -
My mac desktop will not provide sound from internal speakers. When I go to audio devices window it only shows airplay. How can I get internal speakers back.
There are many possible causes for this issue. Take each of the following steps that you haven't already tried. Some may not apply to your model. Back up all data before making any changes.
1. Start with the steps recommended in this support article. Don't skip any of the steps. It's the starting point for further efforts to solve the problem.
2. Run Software Update and make sure you have a fully up-to-date installation of OS X.
3. If you've installed an application called "Memory Clean" or any other third-party software that is supposed to "clean" or "purge" memory automatically, remove it according to the developer's instructions and restart. You should do that even if the software is not causing the problem, because it's useless.
4. Other third-party software that has been reported to interfere with sound output includes "Boom" and "Samsung Kies." If applicable, uninstall according to the developer's instructions (not by dragging something to the Trash.)
5. If an AirPlay device is selected for sound output from iTunes (or from other applications via third-party software such as "Airfoil"), deselect it.
6. Launch the application "Audio MIDI Setup" by entering the first few letters of its name in a Spotlight search and selecting it in the results (it should be at the top.) Select Built-in Output from the list on the left. If the Mute boxes are checked, uncheck them.
7. If a red light is visible in the audio-out port when sound should be playing, the internal switch is stuck in the position for digital output. You may be able to free it by inserting and removing a mini-stereo jack of the proper size. Inserting any kind of tool in the port may cause damage that won't be covered by your warranty.
If there's no red light, the switch may still be stuck in the headphone position. Try to free it the same way.
8. Disconnect all wired peripherals except keyboard and mouse, if applicable. If more than one display is connected, disconnect all extra ones. Restart and test.
9. If you have a MacBook Air, turn off Bluetooth and restart.
10. Start up in safe mode. Don't log in; just restart as usual when the login screen appears. When you do, make sure the words "Safe Boot" do not appear in the login screen. If they do, the system is still in safe mode and sound won't work.
11. Reset the NVRAM.
12. Reset the SMC.
13. Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/Audio
Right-click or control-click the highlighted line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash. Recreate your settings in the Sound preference pane.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
14. Reinstall OS X after backing up all data.
15. Make a "Genius" appointment at an Apple Store. -
Hi, I have tried to restore settings on my Iphone due to problems I was having with the phone cutting out when talking on the phone, now Iphone shows Sim Failure, how can I get back to using my phone? Please help, its a business phone.
Hi jclarke64,
Thank you for contributing to the Apple Support Communities.
I'm sorry to hear that your iPhone 4s was lost, and glad that you were able to upgrade.
If your iPhone 4s was backed up to iCloud or using iTunes, you can restore the backed up data to your new phone.
See the steps in this article for help with restoring from a backup:
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
All the best,
Jeremy -
Okay, so I just updated to the newest iOS 6 version on my iPod. And now I can't be in an app for more than 5 minutes without the app closing and I can't get back into the app for at least 10 minutes. Somebody, anybody please help me! This is getting really annoying!!! Please please please!
See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod -
Window 7 has taken over my IMac and I can't get back to Mac OS
I have been running window 7 with bootcamp for about a month. Until recently, I could click the bootcamp icon in the windows systray and restart in Mac OS. Well, this week, I could no longer see the Bootcamp icon in the systray. Right clicking on the systray would bring up a window with options for various "hidden icons" one of which was the Bootcamp icon. I changed the status from "show only messages" to "always show" but still couldn't see the icon. So I clicked on the option to "show all icons on taskbar" and still can't see the bootcamp icon and now can't get back to the "options menu" ;(
I've tried rebooting while holding down the alt key....restarts in windows both with restart and shut down and then restart
I've tried entering the command at the command line as suggested in an apple help doc,(it's a long command and I don't have it handy but I copied it from the web page) but that just gives a "command not recognized" error.
What happened to my BootCamp!? and how can I get to the Mac OS?
TIACheck your control panels which is where that shortcut goes anyway.
Holding x on startup should also boot into Mac OS.
Boot from OS X DVD and go to Utility menu => Disk Utility, and repair your Mac partition.
You may want to do some maintenance on Windows as well. -
I recently browsed ITunes UK store and now can't get back to my iTunes US store. The UK store won't accept my email address as it is in use. So, effectively, I can't make an iTunes purchase. And, this password changing is madness. Everytime I sign in iTunes doesn't recognize my password and so I have to get a new one even though I've answered the useless security questions. Has anyone solved this problem before?
Funny how this seems to be one of the most-asked questions on the Internet. In most cases, no answer is ever checked as "Correct," either. Most answers, as on this page, say to click the flag at the bottom right-hand corner of any store page. The problem? There's only one flag!!! And it's the one of the country we don't want to be in!!!
Just in case this helps someone: what worked for me was to sign in. It then told me my id was not valid for this country, and switched me back to the US. How I was ever able to buy something from the UK store in the first place is beyond me.
By the way, Apple, experiences like this, and many, many other horrible ones with iTunes, is why those of us who do not live in the Apple world continue to stick to their Microsoft PCs. -
The volume up button of my iphone 5 is not working and i can barelly listen my conversations, is there any other way that let me raise the volume?
Yes go to settings, general, accessability and turn on assisive touch. A little square will appear, click it click more
(the arrow) and select volume up. For more information tell me. -
I tried to download a Cisco website application. The app did not download and it is stuck on the window where it has the option of open.....it will not open. The problem is that I cannot get the window off the screen and I can't get back to the App Store home page! Help! Thanks
Try this.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
Hi my name Abukar I had an old apple ID and I had problem with signing it so I decided to make a new apple ID with a new email address, so how can I link with two apple IDs and how can I get back all my previous apps that I purchased before, I cloud stuff
It is not possible to do that.
Allan
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