HT1551 I am usually fine with my apple tv. However, quite frequently I get the message that apple tv cannot access apple store. i go to my Ipad or Mac computer and I am able to acess apple store easily. Does anyone have an idea on what is wrong?

I am usually fine with my apple tv. However, quite frequently I get the message that apple tv cannot access apple store. i go to my Ipad or Mac computer and I am able to acess apple store easily. Does anyone have an idea on what is wrong?

Have you tried connecting it with an ethernet cord?  It could be a wifi issue.

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    Your post somehow found its way to a little-viewed forum for an obsolete Apple productivity program. I have asked the Hosts to move you to a more active and appropriate forum for your product.

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    Okay I was able to connect back to the I tunes store in I tunes 11.1 taking care of the error 0x80092013. I did this in XP going to the firewall controls, selecting the exception tab. I tunes was already in the exceptions tab but I deleted it anyway, then I added I tunes back using the Add Program button then browsing to the I tunes.exe location in the C drive then selected that as the program. I tunes showed back up in the exceptions once again. I then shut down the computer and restarted it and I then had a connection with I tunes. So the I tunes in the exceptions tab in the firewall was not working I just replaced it with a fresh one.

  • Ok guys i need help my ipod touch froze during an update now i put it inot the recovery mode or dfu and it will not reset itself at all it comes up with an error code and says this ipod cannot reset now does anyone have any ideas of what to do with it

    ok guys i need help anyone with my ipod it froze during an update now it will not work at all i ahve put it into the recovery mode or dfu and  it will not reset it self it comes up with an error message 1603 the number is and says the ipod cannot be reset anyone please help me i have tryed everything googled you tubed everything

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    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
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    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
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    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    Error 1600, 1601, 1602
    Error 1603
    Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.

  • I live in Canada and when I try to update my apps, I get the message that I can not access through a U.S. Store and that I need to switch.  How do I do that?  (Other apple units in my house do not get this same message!)

    I recently updates to the new iOS version and haven't been able to update my apps since?

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    2. Tap iTunes & App Stores;
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    4. Enter your user name and password;
    5. Tap Country/Region;
    6. Tap Change Country/Region;
    7. Select the region where you will be located;
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  • I was given a gift of an iPhone 5s in Saudi Arabia. I took it to Verizon who said they could not hook up the phone. Does anyone have any ideas about what I can do with the phone?  It is new and unopened

    I was gifted an I phone 5s in Saudi Arabia. Took it to the Verizon store. The sales rep told me I could not use it.  Any suggestions?

    If it's a legitimately unlocked iPhone, you can use it on AT&T or T-Mobile if you like. You can not bring your own iPhone to any CDMA carrier (Verizon, Sprint, etc).
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  • Adobe Photoshop Album starter edition crashes every time I sync.  It worked fine the first time, but now it crashes and has to close.  Does anyone have any ideas on what the problem might be?

    This phone is about one month old.

    Have you ever had all 7 of them synced before? Are these ringtones you made yourself? Is there a chance they could exceed 30 seconds in length? Is there a chance you have moved the original file location on the computer? May need the answers to a couple more questions to try and determine an answer.

  • I have an apple trackpad that shows that it is connected to Bluetooth but it does not respond. I have tried restarting the computer and turning the trackpad off and on but it will not work. Anyone have any ideas on what is going on here?

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    Is your machine within the guarantee period or under Apple care.   If so, return it to any apple retailer for examination and possible replacement.

  • My 3G unlocked iPhone is not syncing mail or contacts from my mac book pro, using Lion. I am able to get a calendars and music, only. I get the message that I need to reset the password which I have done 3x's on the phone and on the Apple server.

    My 3G unlocked iPhone is not syncing mail or contacts from my mac book pro, using Lion. I am able to get a calendars and music, only. I get the message that I need to reset the password which I have done 3x's on the phone and on the Apple server.

    Good to know that, but what can I do to get the mail and contacts downloaded from Icloud onto my Iphone?  I am told that the password needs to be reset and I have erased and reset it 3x's already? Should I Restore All Settings or Restore Network Settings or will that result in a situation where I have to have it re-unlocked again? GRACIAS!

  • When I try to log in to iTunes Store on Apple TV, I get the message that the username is unknown or the password is wrong.

    Every time I try to log in to iTunes Store on AppleTV, I get the message that the username is unknown or the password is incorrect, even though they both work on iPhone, iTunes and Mac. I have been logged in before to rent movies, so the problem is new to me. And yes, I have chosen the right country for my iTunes Store under "settings". Anyone else who have the same experince?

    Many people have two Apple IDs, one for iTunes, these forums, and possibly hardware registration, and another created for use with iCloud. It's a common error to get them mixed up: you need to log into iCloud with your @me.com email address, not the ID you use for iTunes if this is different. If you want to reset your iCloud password go to http://appleid.apple.com and, again, sign in with your iCloud login.

  • Why can't I open iTune Store on my PC?   When I click on the iTunes Store box, I get the message that the iTunes Store has stopped working.  This happens everytime.  What is wrong with my download?

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    There's an issue currently that a lot of us are experiencing in that we all get the error message "iTunes is currently unavailable; please try later"
    It's an issue with Apple and we're awaiting an update re this
    I've posted a topic in regards to this after having a long conversation with Apple support this morning and will be receiving a call from their tech team tomorrow to run through it further
    As it stands iTunes cannot be accessed via ATV's and nor can it be streamed via AirPlay from iTunes to the ATV
    However I can access all films/iCloud content via my Mac Mini with no issues!

  • When I try to make a purchase or downlowd from iCloud I get the message that my Apple ID is disabled, how can I fix this?

    When I try to make a purchase or downlowd from iCloud I get the message that my Apple ID is disabled, how can I fix this?

    Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
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    If that doesn't fix it then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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