HT1551 My Apple TV Home Only Has 'Computers' And 'Settings'. Isn't There Supposed To Be Youtube And Netflix And Stuff? I signed in to my iTunes account AND Connected to a wifi
Before I updated my Apple TV, It had everything, 'YouTube' , 'Netflix' And the iTunes Store. I just updated it and connected to my WiFi network and signed in to my Itunes account. After that there wasnt anything in the home screen, execpt for 'computers' and 'settings'. Any help?
This always implies the AppleTV is not seeing the internet when it starts up, as it seems to acquire available category content from there.
Restart your router and unplug and restart your AppleTV - does that help?
Similar Messages
-
I need advice: I love my apple TV. But my laptop at home, only has a 750gig hard drive. Is there a possibility of having all my media on an external hardrive to still connect to the Apple TV?
Is there like in a hard drive of which iTunes can read the media, which will not require me to add and delete media onto iTunes, because of a lack of space on my laptop?just get an ext HD, and point your itunes library to that drive so now you'll just keep all your media on this ext
-
Since years, my wife and I are sharing one Apple computer. On this, we both have an individual user account. Each of us has an own iTunes Account and an own individual media library. Each of us is using an own individual iPhone, which we frequently update with our iTunes Accounts. We have had this setup for years. It was convenient, reliable and user friendly, since we both could download what we wanted, create playlists, etc. without impact on the other. Exactly this convenience has made me and my wife real Apple fans, so that we also wanted to convince our daughter to move from Android and PC to our easier Apple setup.
Since a few weeks, this setup does not work anymore. From Apple Support (online chat on Apple.at) I was not told that this is not supported any more. Every computer is only allowed to be connected to one iTunes account. From one perspective (sharing music across other users as an act or media piracy, etc.) I can somehow understand this. However, since we are using different user accounts on this computer, I do not have access to other user´s iTunes media and could not play, download or copy it. So what is the point in this?
This now means, that my wife and I are only allowed to download individually purchased music with our personal iTunes accounts only with an interval of 90 days, so every on of us 2 times a year!
Was I incorrectly informed by the Apple support? If so, how can I solve the problem? Or is this really a new policy by Apple? If so, what is the reason? Am I expected to purchase a Mac for my wife, my daughter, myslef and for the three smaller kids to follow soon?Welcome to the Apple Community.
Unfortunately, if Apple simply allowed people to log into different accounts and download content, everyone would be using everyone could share everyone else's content and bypass the need to purchase anything. To protect against this, they limit you to logging into a new account to once every 90 days.
If two or more of you, have different accounts and use only one computer, you should each have your own user account on the computer, to avoid the need to log in and out of iTunes. -
My iPhone will no longer picks-up the wifi at home(comcast). My mom used to have comcast and I used to connect there as well, but she changed to verison and I connect there, but no longer can get the comcast wi-fi at home. The wi-fi settings are ok there, but blank at home now. The phone's network settings are fine because I can join other wifi networks. I've done a reset with no results. Is there a manual way for me to restore the comcast wifi from the router?
First thanks for the reply and second sorry about the confusion. I was unable to get the full message out, but here's the problem:
Like I had mentioned, for a long time both me and my Mom had comcast and as soon as I came into both dwellings the phone would automatically jump onto either wifi network. Then a while ago she verison and used the same Belkin router. So there was no problem and my phone jumped on her system as usual, but at some point something happened and when I got home I noticed that the phone asked to be put on my system. I would input the password, but it would say "unable to connect" to the network. I did the standard things like check the network settings on the phone itself and they were fine. Then I did a reset (actually twice) with the same result. It seems like the phone ability to pick-up wi-fi is ok because when I go to my University I can log-in with no problem. The only thing I noticed is when I look at the settings (on the iPhone) for the router at home the whole thing is blank. My question is: Is there a manual way to get the phone to pick-up my router? I need to have it on my network at home because I use DocumentsToGo a lot. Thanks again for your response again and I hope things are clear now. Have a great day.
Michael -
I have a 16 year I support that lives in Haiti. He has a computer, but is not able to charge on a credit card. If I purchase prepaid Itunes gift cards, is he able to set up a Itunes account and use these gift cards. That would be his only method of pay
Hi judifrom!
I have some links for you that can help shed some light on the subject of gifting through iTunes and Apple IDs. The first can be found in this link:
Gifting - Apple Store (U.S.)
http://store.apple.com/us/help/gifting
and the relevant information in that link can be found right here:
Gift Cards and Certificates are valid for use only in the country in which they were purchased. Only residents of the U.S may redeem gift certificates purchased in the U.S.
You can still help them set up an Apple ID without payment information so that they can download free items through the iTunes store though. The steps for performing that can be found in the following article:
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Thanks for using the Apple Support Communities!
Cheers,
Braden -
after the update, i have only computers and settings icon, Where are the others ? youtube etc.
Welcome to the Apple Community.
Check you have an internet connection and that you are using the correct iTunes store location setting.
Try restarting the router.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Open iTunes.
Select your Apple TV in the Source list, and then click Restore. -
i plugged my iphone in for the first time to my itunes account and it now reads that this device is already associated with an apple id. what does that mean. i only have one apple id. and do i chose cancel or transfer?
Hello there, Shellywms09.
The following Knowledge Base article points out why you are receiving that message on your iPad:
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro -
I have an iPhone 4 and plugged it into itunes on my computer for the first time. Only to discover my sister has obviously plugged hers into my itunes account and now I have lost all my photos and numbers. Please help me!!
It can't do that by itself. You had to click through several prompts telling it to restore it from a backup of an old phone for that to happen.
If the phone was not backed up to iCloud before this happened, or to another computer, then the data is gone. There is no way to recover it. -
Itunes won't connect to active WiFi
I've read all the forums and topics but still haven't found the answer to why iTunes won't connect to the WiFi at my home. I have no password on my WiFi. Other computers in the home use it just fine. Safari on iPhone works great. I reset the network on iPhone and chose the home network. There are plenty of bar showing it's active but I keep getting the same message in iTunes that it can't connect to iTunes because it needs a WiFi connection. What else can I possibly be missing. I've been using Mac since '84 so I'm quite experienced with all settings and what they do but this one has me stumped. What can you suggest. (new iPhone 3G)
You are not connected to your WiFi network as you do not see the WiFi symbol on the iPhone you can see the 3G symbol. The iTunes Store on the iPhone does not work via 3G it only works via WiFi.
Clearly you are not getting access to the internet via your WiFi.
You should turn on WiFi on the iPhone and then you will see the iPhone searching for wireless networks. Your WiFi should appear in the list and you should then select it by touching it in the list. It should then have a tick mark against it in the list. If it does then touch the blue circle next to the WiFi name which will show you the details of the WiFi you are connected to, if the screen does not contain IP addresses then you are not connected to the internet, even though you may have WiFi connection. Are you sure the WiFi you are connected to has working internet? -
my wife andI are thinking about getting match so that all of our music is in one place. However, we are currently have different itunes accounts and we are worried about losing the different apps that we have accumulated over time, also she has more storage than I do and we are a little worried about that. Does anybody have any ideas.
You won't lose any apps but one of you will lose the ability to update apps on the device.
For you to share iTunes Match all devices must be signed into the same iTunes Store Apple ID that was used to purchase the service. This means any Apps that were purchased with the other Apple ID cannot be updated on the device as a device can only be associated with one Apple ID every 90 days.
I know it's not what you want to hear, but my suggestion is to simply stay with the system you have. It will cause you less headaches. -
I updated from windows xp to windows 7 and can not get into my itunes account. I get the notice that I am only allowed 5 devices and this isn't a new device just an updated one. How do I get to my itunes?
Take a look at Apple's document for authorizations -> iTunes Store: About authorization and deauthorization.
You can deauthorize all computers from iTunes. All you have to do is click iTunes Store, click your account name in the upper right corner of iTunes, then deauthorize all. -
If I want to add a family member who is not in my household and has their own itunes account and credit info...will all their purchases be charged to my credit card as the Organizer?
Hi mbostick,
Welcome to the Apple Support Communities!
The only way a family member can use their own funds and not the Organizer’s account for purchases would be with store credit, such as an iTunes gift card.
Family purchases and payments
Making purchases
After you set up your family, any time a family member initiates a new purchase it will be billed directly to your account unless that family member has gift or store credit. First, their store credit will be used to pay the partial or total bill. The remainder will bill to the family organizer. As the family organizer, any receipts generated by the transaction will be sent to you. Learn more about how iTunes Store purchases are billed.
Have a great day,
Joe -
My computer crashed and instead of buying a new computer, is there a way i can put my itunes account and library on my husband's computer. He also has an itunes account and library.
Syncing to a new iTunes library or computer will erase your ipod. Only if you back up your iPod manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
Disable autosync in iTunes, connect your iPod to your new computer and right click on it in the device list and choose backup. iTunes will backup your ipod without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your iPod for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the ipod for the first time.
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread:http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
About backups and what's saved: http://support.apple.com/kb/HT4946
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
Saving other data is also described here. How to back up your data and set up as a new device -
Got new ATV and all set up. It keeps loosing connection with iTunes on laptop and have tried everything suggested in set up guide. It works fine for a while then the iTunes account vanishes from 'computer' menu TV screen. Full Wifi signal on both devices so can't think what could be causing it to happen. Any suggestions please?
Sorry, I updated another thread I was a part of but didn't update my own thread.....ughhh!
I updated all of my ATV 2's and 3's to the latest firmware when it was released and have been problem free since. I do believe the major issue of not being able to connect after a period of inactivity has been corrected with the latest ATV firmware.
I can look at my network connection table using "netstat -an" in a CMD window and I do not see the massive number of connections I saw before the update.
Here is a link to the other thread I was referring to above:
https://discussions.apple.com/message/19952545#19952545
Have you applied the latest firmware updates to your ATV 3's? -
How do I transfer my MacBook Air to my wife so she can sync her iTunes account and other settings with her iPad Mini?
You can change the account shortname to whatever you wish to use.
As you can see from my example above. Once you click on the Create User button a new account will be created.
She will need to get her own Apple ID setup so when she starts with iTunes she can open her own iTunes account unless you both want to share the use of the same Apple ID. This can create a bit of confusion if you have your own iPads or iPhones or iPods. As you have discovered it's pretty much one iDevice with one Apple ID.
As for the iTunes library that becomes a more complicated issue.
Maybe you are looking for
-
Use MacMini remotely without a screen attached to it
Hi I want use the Mac Mini with no Screen attached to it. But then, the Apple Remote Desktop don't work correctly. I can connect via vncviewer to the Mini but I can't do anything (I only see the desktop). When a screen is physically attached, vnc wor
-
Why won't Firefox open a web page with an apostrophe in the URL?
It has been more than a year since I asked the same question and the problem still exists. I can open these URLs in Safari and Chrome, but I prefer Firefox. Please see this discussion from May 2013. https://support.mozilla.org/en-US/questions/959895
-
Displaying only certain properties in the Properties Pane
Hi The properties pane that is available as a component in the Web Application Designer is quite a useful component. However, there are certain properties that we don't want to make available to the user. At the moment I am using the property pane wi
-
ISO code 3 character - usage in SAP
Hello experts, There is field "ISO code 3 character" which can be customised under t-code : OY01 [alternatively - SAP NetWeaver >> General Settings >> Set Countries >> Define Countries in mySAP Systems ('New Entries')] It possibly can be entered in t
-
Hello, I presume this will be an easy one for someone. How do I e mail multiple photos on the same e mail form iphoto. If I create a new mail from mac mail and try to attach a photograph I don't seem to be able to browse my iphoto library. If I compo