HT1551 the apple tv seems to be on and is plugged into the tv with an hdmi cable and the hdmi port is selected, but the tv is flashing that this is "not supported mode" even though this samsung tv has two hdmi ports

I have my new apple tv connected to my tv with an hdmi cable, but nothing appearing on the screen. any suggestions?

I just fixed mine by following the steps in this article http://www.xlr8yourmac.com/archives/aug14/080814.html
Basically, turn off file sharing, remote sharing etc... in apple preferences and it worked. Apple support didnt help and told me to take back the device ! I initially restarted, rebooted,reset apple tv, updated, unplugged everything including the router- unchecking the sharing boxes in preferences is the only thing that worked.

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HT4972 I replaced the computer I originally used to synch my iPhone. I get the message stating that my content will be erased, even though this is the computer I now synch with. Is there a way to make the update recognize the new computer?

I replaced the computer I originally used to synch my iPhone. When trying to update to iOS5.0, I get the message stating that my content will be erased, even though this is the computer I now synch my phone with. Is there a way to make the update recognize the new computer so that my content will be kept?

The best option is to copy your entire iTunes folder from your old computer to your new one using one of the methods described here: http://support.apple.com/kb/HT4527. This will allow iTunes on your new computer to recognize and sync with your phone without deleting content. You will also need to copy over any other synced data not in your iTunes library such as photos synced to your phone, calendars and contacts.
If you can't do this, these articles will help you start syncing with your new computer with minimal or no data loss:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive
Recovering your iTunes library from your iPod or iOS device

MozCancelFullScreen() not working and firefox not exiting fullscreen even though this function was called on document

I have a container which gets into full screen mode using mozRequestFullScreen() API but I want to get back to non-fullscreen mode after one of my custom event is fired.
As soon as my custom event is fired, I call mozCancelFullScreen() API to exit full screen but this seems to be not working. Firefox is not exiting fullscreen even though this function was called on document.
I have to press "Esc" to get into non-fullscreen mode.
I am uding Firefox 21.0 version.

Hi visionmax, could you post a link to your page, or create a demo on http://jsfiddle.net/ ?

Just upgraded from Safari to Maverick, but pop-up informed me that Mav does not support Microsoft word or excel. What's up with that?

Just upgraded from Safari to Maverick, but pop-up informed me that Microsoft Word or Excel will not run on OS X Mavericks. What's up with that? Should I click accept or ok?
I assume this is the latest Mav OS...so the version would be 10.9.2? It was suppose to be a free download from Apple.

If you do not want to spend a lot of money on buying the latest Office you can get most or all of what you need from LibreOffice which is free. http://www.libreoffice.org/download/libreoffice-fresh/

HT1766 Why can't I use my camera on my iPhone 5, nor am I able to update an app, with my iPhone claiming that there is not enough storage, even though I paid for mor storage, and my phone claims I still have plenty storage... I guess i bought a$500doorsto

Why does my iPhone 5 keep saying "cannot download" "There is not enough storage to download 'Facebook'. (Btw, I already have fb on my iphone 5, just trying to update it). You can manage your storage in Settings... Well, in settings, I have plenty of storage left that I bought... called iCloud! What's up with this piece of $500 junk I bought from apple, that it won't allow me to record memorable moments in my life!!! Should I go back to android, which lets me record hours of video/audio/pictures, without ever "CHARGING ME EXTRA", never even a dime!!! What a waste of time, energy, resources, etc. I miss Steve Jobs... He wouldn't have screwed his customers over like this!

Go to Settings>General>Usage and see how much available local storage you have available. You can also see what apps are taking up the most room.
You say that you paid for more iCloud storage. That's for back ups. You can't download apps to it or steam media from it. In order to take pictures you have to have space on the phone itself.
Best of luck.

I have a phone that is locked to a network and unable to change the sim even though this is my phone brought not locked

I have a phone that is locked to a network and unable to change the sim even though this is my phone brought not locked

You only think you bought it not locked. It is locked to a carrier. Where did you buy it? The only legitimate place to buy an unlocked iPhone is directly from Apple. No other source is authorized to sell unlocked phones.

Installed Lightroom 5.7 Update and Camera RAW 8.7 But still will not recognise my Canon 7D MkK ll even though this is now on the list

Installed Lightroom 5.7 Update and Camera RAW 8.7 But still will not recognise my Canon 7D MkK ll even though this is now on the list- what can I do?
Operating System OSx Yosemite IMac.

What exactly does "not recognise" mean, Kathy?
You're on Mac (thanks for providing that detail): are you getting a "could not be read" message? If you are, it's a write permissions issue with the destination. Change the permission, and all should be well.

HT204406 The song "If We Are the Body" could not be used because the original file could not be found. Would you like to locate it? This notice keeps coming up even though I have iTunes Match. What do I do?

The song “If We Are the Body” could not be used because the original file could not be found. Would you like to locate it? This notice keeps coming up even though I have iTunes Match. What do I do?

This usually means the original music file has been been deleted from the HDD. If you feel it has not then click "locate" and navigate to where the song file is on the HDD and choose it. You can use Spotlight to locate it if necessary.

My iPad has been hacked I cannot get into hotmail through mail also I get the apple message ,incorrect password even though this is correct what can I do

My iPad has been hacked I cannot get into hotmail through mail also I get the apple message ,incorrect password even though this is correct what can I do

From your description it sounds like your Hotmail account was compromised. Does anyone else know the password and could they have changed it?

If Apple is so full of geniuses, why can't they come up with a usb cable to connect the iPad to a printer? This would seem like the most intelligent first choice for those of us who are absolutely frustrated with iPad printing functionality.

My sister has an iPad and an HP printer. She cant' print from her iPad even though a genius at the Apple Store sold the combination to her with the idea that it would be easy to do. Instead, I have to go to her place with my MacBook, she sends me an email, and I hook up my laptop to her printer to print what she needs. Why can't the Apple geniuses come up with a USB cable and an OS update to make it easy and NOT SO FRUSTRATING to print from the iPad?
I've been a Mac user for fifteen years but I could not, in good conscience, recommend an iPad to anyone until Apple considers that ease of use does not include regularly getting frustrated with the easiest of tasks.

all printers speak a diffrent "computer language" for a device to understand this language
a driver is required
some devices such a computers come with drivers for a long line of printers and other devices
apple decided that it was better not to include that huge list of drivers as users would then not have
much storage left for media and apps
then apple let printer makers make apps for printing in app store and make printers support airprint

Apple TV in "Not supported mode" on Samsung HLN467 TV

I just got an Apple TV and I can't get it to show a picture on my (3-1/2 yr old) Samsung HLN467 DLP-type TV.
The Apple TV is connected via Component video cables. I have tried Component 2 and 3 inputs on the TV, same result: "not supported mode" is all that shows up on the screen.
This is typically what happens where there is a mis-match between output and input; the component channels on the TV say they can accept either 480p, 720p, or 1080i. I understand the Apple TV box is 720p, so I don't understand the mismatch.
If there is something I'm supposed to be able to set in the Apple TV, I can't, because I can't see it.
And I'm pretty sure the TV itself figures out what the input is from those component channels; I don't see anything in the menus that would let me change any settings.
Anybody got any ideas?
--PS

Well, it worked fine through the HDMI output. The Samsung doesn't even have HDMI -- it's almost 4 years old! -- only DVI, but I'm connected to that input through an HDMI/DVI adapter. I had my TiVo Series 3 connected through the HDMI/DVI input, and I didn't want to switch that to the component input, but once I made the switch I didn't notice enough of a difference (like none) to switch back, so that's my work around.
It's working, now I have to see how I can use the Apple TV. Still have to sell my wife on it....
--PS

HT4623 While uploading my I phone 5, I came to rescue e-mail step and I am stuck there I can not move forward even though I press the next button

While uploading my I phone 5, I came to rescue e-mail step and I am stuck there I can not move forward even though I press the next button

annestenvad wrote:
I'm not able to run a test myself, right? I'm definitely going back to the repair store tomorrow!
Wrong! Check out KB Article: Intel-based Macs: Using Apple Hardware Test
Personally, I would not be running no test. Apple has a 90 day warranty on all their repairs. Return your computer to the repair shop but this time.......
When it’s time to pick up your computer from the repair shop:
*** Before you leave the repair shop, make sure you have the repair tech(s) power the comp up and demonstrate that it is indeed working & repaired properly too your satisfaction.***

TS2986 I installed Snow Leopard, upgraded it to OS X 10.6.8, paid for and spent the hours necessary to download Lion, but Lion will not install. Even though it says the requirements are 10.6.6 or greater, when I try to install, it says I need 10.7.

I installed Snow Leopard, upgraded it to OS X 10.6.8, paid for and spent the hours necessary to download Lion, but Lion will not install. Even though it says the requirements are 10.6.6 or greater, when I try to install, I get a message saying I need 10.7. to install Lion. What should I do?

Hi..
Make sure your Mac meets Lion's requirements.
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OSX v10.6.6 or later (V10.6.8 recommended)
7GB of available spare
From here > Apple - OS X Lion - Technical specifications
If your Mac meets the requirements, installing the Mac OS X 10.6.8 Update Combo reinstalls the App Store for you which may help.
Restart your Mac after instaling the combo installed. It's ok to do this even though you are already running v10.6.8.
If you have anti virus software installed, you may need to disable that in order to install Lion.

When I clear my history, Firefox clears my browsing and download history even though this checkbox is not checked. It didn't use to do this. What can I do to fix this?

When I clear my history, Firefox clears my browsing and download history even though this checkbox is not checked. It didn't use to do this. What can I do to fix this? I believe the problem started with the last Firefox update.

Do you mean the "Form autocomplete" feature?
*Tools > Options > Privacy > Firefox will: "Use custom settings for history" > "Remember search and form history"
*https://support.mozilla.org/kb/Form+autocomplete

I have a problem that I can not load or even close the download in iTunes, it turns out I have hanging in the mode, and because of that I can't download from AppStore, because it turns out that the other programs I have on standby. What do I do? Thank you

I have a problem that I can not load or even close the download in iTunes, it turns out I have hanging in the mode, and because of that I can't download from AppStore, because it turns out that the other programs I have on standby. What do I do? Thank you.

If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.
If that doesn't work:
• Log out of your iTunes store account. Go to Settings > Store > Sign Out Then press the Home button.
• Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
• After restart, the Waiting should be gone.
 Cheers, Tom

HT1551 the apple tv seems to be on and is plugged into the tv with an hdmi cable and the hdmi port is selected, but the tv is flashing that this is "not supported mode" even though this samsung tv has two hdmi ports

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