HT1551 trouble accessing itunes store with apple tv

I have trouble accessing itunes store with apple tv. Can anyone help me?

i have same issue. netflix is fine. Itunes on an appletv is slow and then times out.. cant connect to server. Is the server, or a pipe,  just overloaded?

Similar Messages

  • Rented movie stopped half way through,"Accessing itunes store" with revolving loader symbol

    FIrst nite with ATV2, it suddenly stopped working, didnt recognize my password, and ultimately i had to change my password. Then went to bed and tried again this morning. It worked.
    Second nite with ATV2, we rented a movie. 2/3 of way through movie, the loading circle appeared. cannot access the movie, though it recognizes that we have 22 hrs left on the movie.  cannot access other itunes content.
    --turned ATV off and back on--didnt work
    --checked network--no problems
    --reset ATV2--still cannot see anything but loading circle.
    Tried to see a tv show we'd watched earlier today. "accessing itunes store" with the loading circle appeared.
    HELP?
    I have spent more hours trying to make the device work than enjoying it.
    Thinking that I want to return this product. it works like a PC device.
    If you dont know how to fix it, can you tell me,
    HOW do i return it?

    are you guys watching TV late at night. I've noticed that the shows stop working at around 11 to 11.30 pm pacific time. I suppose that iTunes updates their catalogue to include the latest shows that are new and cleared for sale after the night's TV schedule. I think it's poor iTunes judgement to do that. Most people watch TV at night. They should update their catalogue some time in the morning hours.
    I usually just unplug my apple TV, restart and then wait for a while to make it work.
    If you guys get stuck because you put the show on pause then the remedy is to turn the screen saver off. Switch it to never because then when you pause and iTunes server goes out you don't have to re-authorize the show to continue watching it. That's if you purchased and the show was sownloaded to your apple TV

  • Have not used Itunes in a while and I cant access Itunes Store with out downloaded new version but I keep getting error message with download. Can I just access the Istore without downloading new version?

    Have not used Itunes in a while and I cant access Itunes Store with out downloaded new version but I keep getting error message with download. Can I just access the Istore without downloading new version?

    downloaded new version but I keep getting error message with download.
    What does the error message say, andrea? (Precise text, please.)

  • Cannot Access iTunes Store on Apple TV2 after purchase

    Hello,
    I cannot access iTunes Store on apple TV2.  I purchased a movie, but when i got to watch it after it shows up as "Rented" it just sits at the screen "Accessing iTunes Store".  Never times, out or produces error message.  Internet is working fine, my account is fine.
    If i launch an iTunes Store Trailer, it plays fine.  Just my rented material does not play.  Also, my Netflix account does the same thing from Apple TV2.  While accessing Netflix on my laptop there is no problem.  ***!

    Having exactly the same problem.  I have completed a reset, rebooted all my equipment and completed a software update, but after I have purchased 2 movies, and have them appear as "rented", I cannot get them to load without waiting a hour.  Then, if I leave the movie, I have the same problem all over again.  I also cannot access the iTunes store.

  • Why I cant buy in French iTunes store with apple id registered in Lithuania

    why I cant buy in French iTunes store with apple id registered in Lithuania
    i just want to buy one song, and sistem says taht my apple id is not valid in French. why it is so? can i change that? or must i register new apple id for french store, wich would consider as very STUPID sistem.
    please share your ideas
    petras (not advanced in managing setting )

    now i know it
    im from those who pushes button agree not reading the rules
    still i want that song
    and if i cant buy it officialy.... well than dont blame me for piracy
    thanks for quick answers and clearifying situation mr.roaminggnome
    chears
    Petras

  • Suddenly, my 1st gen can't access iTunes store.  It sits on "Accessing iTunes Store", with a spinning wheel for days.  I can access the store from my iMac, but not the Apple TV.  Everything is up to date.  What's the deal?

    I can't figure out why my 1st gen appletv cannot access the itunes store.  All newer movies are coming up to view and I can watch previews, but when I go to rent, it stays on the spinning wheel with the Accessing iTunes Store forever.  I've left it going for at least 4 or 5 days.  I can rent from my iMac, but all I have is the headphone, analog, 2-channel audio feed and not the true digital surround.  It sounded much better from the appletv.  HELP!

    Read a bunch of posts from 2008 and 2010.  The only step I found that I hadn't tried was the ol' plug pull.  After that, I got the first movie I tried renting.  ???  At least it works now.

  • ITunes crashes while accessing iTunes Store with a intel video driver

    I have a DELL laptop running Windows 8.1 with i7 4500U at 1.8G, 8G ram, 1TB hard disk, NVidia GT750M, iTunes is working fine at downloading or updating apps but crashes while I trying to accessing iTunes Store, no matter I choose run with intel integrated video card or Nvidia video card.
    I wonder if this is happened because of Win 8.1 incompatibility or intel video driver, the driver is up to date and if I try an older driver, iTunes won't start at all.
    The same thing happens with Adobe Photoshop CC 64bit, it just get freezed but get an error message said intel driver is crashed and auto recovered.
    a message is shown if I run iTunes with intel video card by default when i access itunes store, but itunes quit if I try nvidia video card, without any error message.

    I'd like to add some more details to my question.
    I don't know if this happens at Win8 since I updated to Win 8.1 right after I purchased my laptop, all Win patches are up to date and also iTunes, I am running Win 8.1 64bit Pro version.
    I tryed to reinstall iTunes, install quicktime or reinstall quicktime, also tryed to use microsoft kb 2639417, but it does not support win 8.1.

  • HT5706 Having trouble accessing iTunes store

    Got an Apple TV for Easter, hooked it up and everything seemed to be working fine, until I tried to buy a movie. Eveytime I try to buy something it says "unable to access Itunes store" How to fix?

    Hi Alexis,
    Thanks for visiting Apple Support Communities.
    If your Apple TV does not connect to the iTunes Store, I recommend the tips in this article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Best Regards,
    Jeremy

  • Having trouble accessing itunes store...help please

    Been unable to access itunes store for 2 weeks.tried updating all latest downloads, internet connection works. taken itunes off and downloaded again...still no access to itunes store
    any help?

    I am having the same issue... The following are the most common occurances:
    1. Sometimes the progress bar will get to about 45% and then just sit there...
    2. Every once and a while the store will half load but it looks like a poorly scripted website circa 1996... all text and hyperlinks (which don't work i might add.. see number 1.)
    3. iTunes crashes all together when i clock on the store button.
    4. Nothing happens at all... as if it wouldnt have the time to be bothered to load at all.
    For the exhuberant amount of money that I and so many others are throwing at Cupertino, you would think they would have a half decent support team that reponds online... instead of tossing blue shirts onto 12-16 jokers into every store they had as if to say... come on in and lets have a go at this the hard way.
    Frusterated.

  • HT201485 Ihave an apple id . I am unable to access itunes stores with this id

    I have an apple id  but unable to access i tunes store with this & password for purchases

    Click on the AppStore application on iPhone. Click FEATURED. Scroll to the bottom of the screen. Click on your AppleID. In the Menu sign out then sign back in.
    If this doesnt work, repeat the above; when you get to the menu after clicking on your appleID in the app store click, VIEW APPLE ID. Once you do that you should be able to change the store in the country/region settings.

  • Can't access itunes store with itunes 10/Win7 64bit. Please help.

    When I attempt to access the itunes store from iTunes 10.4.1.10 (64-bit) the "one moment please. Connecting to the Itunes store..." dialog box seems to sit there forever before coming back with the following error message “We could not complete your ITunes Store request. An unknown error occurred (-50). There was an error in the iTunes Store. Please try again later.” I’ve tried many times and have also tried uninstalling all Apple software and reinstalling. I've also tried using a differnet windows user logon. I’m running win7 (64 bit). I’ve used WMP in the past and would really like to try iTunes. Any help would be appreciated.

    While I don't know for sure, my guess is there is a version of iTunes that you computer CAN use and will work with iTunes.
    you may try to manually download the latest version of iTunes 8, or an early version of iTunes 9.  Should be on Apple's site somewhere.

  • Can't Access iTunes Store with iTunes 8; Can't Download iTunes 10 with OS X 10.4 Operating System

    I can't access the iTunes Store to browse and purchase music, etc.  I have an OS X 10.4.11 operating system and iTunes 8.0.2 on my computer.  While I can download iTunes 10.3, I can't install it on my computer.  I would prefer using my computer with its current software to access the iTunes Store.  Is there a way that I can access the iTunes Store to purchase music, etc.?
    Thanks!

    While I don't know for sure, my guess is there is a version of iTunes that you computer CAN use and will work with iTunes.
    you may try to manually download the latest version of iTunes 8, or an early version of iTunes 9.  Should be on Apple's site somewhere.

  • Having Trouble Accessing iTunes Store...

    I cannot access the iTunes store by any method in my wireless network or a hard line to the internet. I have every other feature on every other device in my home for online content, but I simply cannot get into the itunes store from my Apple TV, iPhone, MacBook Pro, Mac Pro...NOTHING!! It sporadically came back a few minutes ago on my ATV, then zap...Gone again...Still have online content...ATV connects to You Tube just fine...Just no iTunes store. Has this happened to anybody? Please help...

    On all of my machines? not at all never have...not even on my iPhone.
    I still to this day am not able to get anything on any device even by switching to another wireless network. I even moved my Mac Pro to another location with another isp and nothing.
    y ATV Started working briefly and I rented some movies, they all had an error while downloading and it stopped working again...of course, I've been charged the rental fee. Let's see if I get them before the month is out.

  • TS1363 I can access iTunes store with this Windows based laptop.However.my iTouch could not access iTunes store.I tried various options to resolve the problemThe last one was to reformat the ITouch software.When I try to reinstall the iTouch software it w

    Hi! I cannot reinstall software on my Apple iTouch.I get the message...The "iPod" could not be restored.An unknown error occurred (1).
    Can you help/advise?
    The reason I went thru this process was the iTouch could not access the iTunes store.
    Awaiting your reply.
    Kind regards,
    Matheo

    Hi there Matheoconnolly,
    You may find the troubleshooting steps in the article below helpful.
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
    -Griff W. 

  • Why when i using Itunes and listen a movie buy on Itunes stores with Apple Tv 3e Generation, i have LAG on screen, like if I was dwl someting during the viewing??

    Hi!
    I try to understand...
    I was using the 2e Gen appl tv with a 720p Tv... and all was perfect...
    Now, i have new Smart Tv LG 1080p with 120hz...
    i change my apple tv for a 3e Gen with the full 1080p
    But, when a go with Apple tv to "Computer" and listen a movie i buy on Itunes Stores
    I see some "LAG" sometime, like if was playing in my computer to a Game and using my internet to dwl others thing...
    If i use Youtube, of video buy on Itunes stores... all its okay... only when is a movie...
    Someone can help me??
    thanks
    Martin

    Hi!
    thanks for your support!
    The big problem is when I start a movie on my Pc and switch to my appel tv with airplay, or, when a go watch a movie directly with appel tv... all movie i listen have some Lag during the viewing. Its not fluid...
    the Appel Tv is good for 1080p 60hz
    my tv can go to 1080p 120hz...
    i don't know if its maybe that the probleme... my tv have a to hight 120hz for the appel tv who have only 60hz ?
    Thanks!!

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