HT1551 When streaming a movie or tv show it stops after a short time and does not complete the streaming. comes up as an error occurred loading this content try again later

When Streaming a movie or tv show it stops after a short time and does not finish downloading. We watch the TV show or movie than nothing !!!
a message comes up  An error occurred loading this content try again later.  We have unplugged everything rebooted several times and nothing
helps.  It was working fine until we did a upgrade that showed up on the Apple TV. 
modle A1427 3rd generation
Any help would be GREATLY appreciated Nothing on regular TV  miss my Apple TV stuff !!!!

Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router.
Reset the Apple TV (Settings > General > Reset > Reset all settings)
Restore the Apple TV (Settings > General > Reset > Restore)

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