HT1555 How do you unpair a remote if you've lost the original?

My kids lost the orginal remote and I bought a new one which turns the unit on, but does not scroll through the menu icons. How to I get the new remote to work?

Try unplugging ATV. When the reset menu comes up and askes you if you want to restart unpair the remote.

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Part 2
Thanks for the feedback Skhorchid. Glad it worked for you too.
A bit later I discovered that Photo Stream was not working on my Windows 7 PC either. If I opened the iCloud control panel and put a check in the box to turn on Photo Stream, and then closed and reopened the control panel, the check mark was gone again. Also, nothing happened when I clicked on the options button beside the Photo Stream check box. I already had version 2 of the iCloud control panel so I could not upgrade further.
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HT1555 How do you unpair a remote if you've lost the original?

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