HT1557 i have downloaded Facebook from the iTunes stores but i cannot find the icon on my screen or anyway in the drive. why?

i have downloaded Facebook from the iTunes stores but i cannot find the icon on my screen or anyway in the drive. why?

The apps in the iTunes Store are for a mobile device. Mac apps are in the Mac App Store.

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I liked music "power search" in the itunes store but can't find it? How do I select an artist or album and search for it?

I liked the "Power Search" for music in the itunes store but can't find it in the menu box top right. How do I search for a song, artist or album now?

If it's an auto-renewing subscription then there is info on turning them off on this page : http://support.apple.com/kb/HT4098

TS1424 i have purchiced a cd from the ituns store but it seems to keep downloading how do i stop this and get a refund for the extra cd

I have downloaded a CD from the itunes store but it seems to keep downloading. how do i stop this and get a refund for the unwanted CD's

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

HT201272 How do I download previously purchased albums from iTunes when the album has either disappeared from my computer or the tunes are not playable? The album shows as purchased on the iTunes store, but not available to download to my authorized devi

How do I download previously purchased albums from iTunes when the album has either disappeared from my computer or the tunes are not playable? The albums show as purchased on the iTunes store, but not available to download to my authorized device. I also have albums that appear in my library, but are not able to be added to my iPod from my computer

When you download something from the iCloud, it is a brand new licensed copy. Your iCloud account just contains a notation that you have this app. It isn't storing an actual copy of the app from your Mac.

I recently downloaded music from the iTunes store but it doesn't play on my iPod

I recently downloaded music through the iTunes store and synched it manually to my iPod nano (5th generation) and while it shows up on my iPod when I scroll through my list of artists/songs/albums it will not play any sound if selected and will not play through at all. At the very best all it will do is skip ahead 1 to 2 songs. What do I need to do?
I think it's also worth noting that the songs work on my other devices (laptop and iPad mini) absolutely fine with zero issues.

I had some time finally figuring why I could buy and download from the Itunes store, but could not load it on my IPOD. What finally worked was plugging my IPOD in to the computer, as I would when "syncing", and, after loading, it would show my device in the side bar. You have to go to VIEW in the top Tool Bar and click on SHOW SIDE BAR in the drop down menu. "SUMMARY' tab, on top, is what I clicked on to show an option of restoring my IPOD to the factory defaults. It erases everything on the IPOD, but gives an option of AUTOFILL afterwards, which it does from the computer. This is one solution of many you could try. Good luck.

I have a US itunes id but i live in india and want to download apps from indian itunes store also, how can i do that?? please suggest??

I have a US itunes id but i live in india and want to download apps from indian itunes store also, how can i do that?? can itunes accounts be merged?? if i create another id on itunes India app store will i lose all my US store apps???
please suggest??

You can't transfer any content from one account to another account (nor can accounts be merged) - all content will remain tied to the account that downloaded it.
Do you not have copies of all of your downloads e.g. on your computer or backup of your downloads/library ? Whilst you are in Australia you can't redownload your UK purchases (you have to be in a country to use its store), if you have them on your computer's iTunes library then you should be able to stream them from it to your Apple TV

Not all of my perviously purchaced songs are showing up on itunes purchaced link on my account. It show that I have already purchaced them in the itune store, but i have no way of downloading them back into my library.

Not all of my perviously purchaced songs are showing up on itunes purchaced link on my account. It show that I have already purchaced them in the itune store, but i have no way of downloading them back into my library.

If they aren't showing in the Purchased tab in the iTunes store app (and the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes) for redownloading then have you checked to see if they are hidden : http://support.apple.com/kb/HT4919 ?

HT201209 I have remaining credit at the iTunes Store, but will not let me use without a download code! That code was thrown away month ago, after downloading it. How can I use my unused credit $??

I have remaining credit at the iTunes Store, but will not let me use without entering 'your Gift Card or Download Code' which, of course, was thrown away months ago, when I first put the code in! Originally it was put into my computer, now I'm trying to redeem on my iPhone. Anybody have any ideas....I mean it IS my money! Thanks Ruthie

What you are saying does not make sense. You redeem a card once, that's it. It doesn't matter what device you are using, as long as it's using the same account, you will get the reminder of your store credits.
Could you give more details now?

I am trying to download a movie and get the message: "An unknown error occured (5002). There was an error in the iTunes Store. Please try again later." Waited a day and still get the message. Have downloaded movies before.

I am trying to download a movie and get the message: "An unknown error occured (5002). There was an error in the iTunes Store. Please try again later." Waited a day and still get the message. Have downloaded movies before.

Did you ever get an answer?

TS1424 I downloaded a song that I purchased from the ITunes store, but the song does not play properly. How can I re-download the same song without having to purchase it a second time?

I downloaded a song that I purchased from the ITunes store, but the song does not play properly. How can I re-download the same song without having to purchase it a second time?

I could not find an option to "report a problem".
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

I got an iPod touch today. I bought songs from the itunes store but, i had alot of songs on my old ipod. So is it possible to download those songs onto my new iPod?

I got an iPod touch today. I bought songs from the itunes store but, i had alot of songs on my old ipod. So is it possible to download those songs onto my new iPod?

Yes .Just add the songs to the iTunes library you use for the iPod touch and sync them.

HT1725 42404 error after downloading itunes (20+ times!) can access the itunes store but can't do any downloads... itunes support has not offered any valid suggestions

42404 error after downloading itunes (20+ times!) can access the itunes store but can't do any downloads... itunes support has not offered any valid suggestions

This is EXACTLY what happened to me and many others. Tech support returned most of my money but not all of it. Figure that one out! It is clear no music is downloaded (or in queue), it is clear an unknown error message is produced, and it is clear we, the consumer, are still being charged anyway. Will Apple require a credit card from its customers and alienate those that do not wish to use a credit card? Will Apple insult its customers and make silly suggestions such as 'Use an iTunes gift card' in much the same way a forum moderator has already recommended?
I have an idea: Acknowledge the problem publicly (via email, for example) and fix it in a future update. Customers will be more understanding if they know there is a temporary problem and Apple is working hard to fix it. Oh, and return our money, please!
Windows XP Pro
Windows XP Pro

HT1751 Hi, I tried to restore my itunes library from an external drive and did everything that's written here step by step.when I chose the itunes library to import itunes just said that its accessing the itunes store but nothung happened. I'm working on

Hi, I tried to restore my itunes library from an external drive and did everything that's written here step by step. when I chose the itunes library to import itunes just said that its accessing the itunes store but nothing happened. Does anyone know how to do this so that all my playlists are also imported and not just the music itself?

When I have done this, all I did was network the two machines and copy the contents of the iTunes folder to the other machine, and that's it.
My understanding (which may not be 100% correct) is that the one file that is absolutely necessary is iTunes Library, and that the XML file is actually a copy auto-generated from the iTunes Library, appearing in a different format only for non-iTunes apps that take advantage of the iTunes Library data.
As far as I know, if you simply have the Library (database) file and all your original music files, iTunes on that computer should operate as it did on your old computer. I believe that the Album Artwork, Genius Data, and XML files can be regenerated from the Library file. Not sure about the Extras file.

I rented a movie in the iTunes Store but now when I want to watch it it says; 'cannot load the movie' while it says the download has been completed.. What now? I already payed for it.

I rented a movie in the iTunes Store but now when I want to watch it it says; 'cannot load the movie' while it says the download has been completed.. What now? I already payed for it.

Did you rent the movie on your iPad? Are you trying to watch it on your iPad?
Do you have WiFi connectivity when trying to start viewing the movie?
You should have answered "yes" to all the above. If not, that is probably the source of your issue.

I tried buying an album off the iTunes Store but I didn't know the security question answers. It disabled my account from buying for 8 hours but I want the album by tonight! Help please?!?!

I tried buying an album off of the iTunes Store but I didn't know the security question answers. I reached the limit for the amount of answers and now it disabled my account from buying for 8 hours but I want the album by tonight! Can anyone help?!

If you've disabled your account for 8 hours then you will need to wait until the 8 hours have completed.
When the 8 hours are up, then if you have a rescue email address (which is not the same thing as an alternate email address) on your account then you should get a reset link on your account : http://support.apple.com/kb/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620

HT1557 i have downloaded Facebook from the iTunes stores but i cannot find the icon on my screen or anyway in the drive. why?

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