HT1560 Unable to restore Apple TV 2 (3rd)
Hello
I have an Apple TV 2 (3rd).
It does not see or connect to any WIFI connections.
The moment I put in a LAN cable I get a black screen and nothing hapens, no matter how long I wait.
Restoring is not possible because it can't download the firmware.
I connected it to my Macbook Air, iTunes does see the Apple TV but says unable to connect.
At the moment I am stuck. Before starting this discussion I did google a lot but I am unable to find a solution.
I hope someone can help me out.
Cheers
I'm not sure which model you mean by Apple TV 2 (3rd), but here are the instructions for both the 2nd and 3rd generation models.
Get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Source list, and then click Restore.
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Hi daveledward,
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23-sep-2013 9:34 (in response to ashokmathur)
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You have lost all your data, but hopefully you were backing it up with iCloud or iTunes. You can try this:
Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings. -
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Am i the only one not abe to retore iphone because itunes is unable to contact apple????
Maybe here:
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https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
On 2 occasions my iphone has come up with the message that it needs to be restored to factory settings, but on trying to do this, itunes displays the message that it is unable to restore phone due to unknown error. Any tips?
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I am unable to restore my backups from my Time Machine
MacBook Pro – My reformatted system that won't restore from my time machine - HELP PLEASE
I loaded Lion when it first came out and all my troubles started. (It was the same on my 24” iMac). Mail particularly hardly worked on either machine after loading up Lion but that's another story and I wish I had never upgraded to Lion.
I am now in China and took my MacBook Pro with me
To avoid mail problems I eventually used web-mail as all I saw was the coloured spinning wheel all day long otherwise
Gradually the machine got slower and slower and I saw that coloured wheel more and more
Eventually a message came up to say my Bootable Drive was almost full.
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Since then I had removed ALL documents safely to my Sony Vaio that we bought instead of another Apple Mac.
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I decided to do one more last backup on Time Machine so I could reformat the system – This backup never completed
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I was unable to point the restore to my time machine as it has a WD lock partition and Apple restores don't recognise the drive may be locked!
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I tried to move the 1st November one to the last and move the other out as “”Corrupt”, but we are not allowed to change time machine files. Brilliant idea but Apple stopped it!
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I then tried to restore the "System" folder which also has a library folder and that failed the same - Why doesn't Time Machine restore what it's told to? Is it because I called the MacBook Pro something different? It saw the backup files OK and gave me the option of the previous MacBook or my iMac that I also had on the same drive. I chose the MacBook but it would NOT restore the system.
Conclusion
So, I am stuck in China without my MacBook Pro and unable to restore my system and unable to retrieve the 1st November backup which was taken properly.
This means that I cannot run any programmes and do any work
I have wasted two weeks altogether on all the combined problems and without a usable system
Any ideas how to restore back to the 1st November please? Thanks in advance!UpdateAfter Advice from Apple
RESTOREPROBLEMS
I spoke from China on the1st December to a very helpful Senior Apple Technical person. He gave me my guidelines for a successful restore and we hung up.
Unfortunately, the backup hadn't enough space, so I repartitioned the hard drive and THEN followed his instructions.
At 6 am there was amessage to say it had restored OK (See screen-shot to say it wassuccessful) and so, I pressed OK to restart the MacBook Pro.
All I got was the same as before - a grey spinning wheel.
To cut a very long storyshort, I wasted the whole day trying to make a backup work to no avail. I came to the conclusion that this is yet another example of Lion not working, as I have never had this problem with Leopard and Snow Leopard.
I then got a screen shot of a message never seen before and that may help Apple ….
So, I sent them that screen-shot. Restarting did nothing of course.
Timeto stop the nonsense!
To cut my losses of many days wasted time over the last 5 weeks, I gave up trying to restore and as I have all the data safely tucked away on an external drive, Irebuilt the MacBook Pro with just Leopard.
I then put all theApplications back on one by one and it runs perfectly. Luckily I also had these with me in China!
Ablisteringly quick system on the old Leopard
In fact, Pages and AdobeCS4 are how they were when we purchased the machine 3.5 years ago -Blisteringly quick.
I have a mega large Pages Newsletter about China that I think was over 20 Mb before I shrank it, as it had many photos. This brought the MacBook running Lion to it's knees. On my rebuilt MacBook Pro running Leopard, it ran blisteringly quickly,even before shrinking it.
I managed to finish thenewsletter that I had started on the 21st October and we bulk emailedit out as a PDF 1st December from my MacBook Pro running Leopard.
In fact, the machine isrunning so well, that I think I will stick with Leopard.
LION
I always suspected the problem with Lion was it was constantly doing SAVES all the time that were in the foreground and not the background that I was unable to type in productively. My own opinion is that the developers had been trying to be TOO clever with Lion and for a busy person like me it crippled my productivity that went down by 50% and then eventually to ZERO %.
CONCLUSION
I would like to thank the Apple Technical person for his efforts on my behalf and felt that he should receive this update to close the case.
I stated that hopefully he can pass my observations to the LION TEAM Management or to whoever in Apple needs to see this feedback. The dozen or so problems with Lion have already caused us to go and buy a Sony Vaio instead of another MacBook Pro.
This anti-Apple attitude is by a person that for over 3 years was utterly and completely soldon Apple. No more, as Lion killed all my enthusiasm for Apple. My colleague as well. I asked the Apple Technical person to PLEASE pass this on! Whether he passed the report on I will never know! -
iPhone 3G plugged into PC(Windows 7) 'USB is Not Recognized' and unable to restore; stuck on 'Connect to iTunes'
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oh yeah, bit tight so not willing to spend any money;-)Apple support:
Network Printer Troubleshooting
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Replacement iPad 4th generation WIFI/3G saying no SIM CARD and unable to restore previous settings
Hi Inez2317,
Thank you for participating in the Apple Support Communities.
It sounds like you see a "No SIM" message on your iPad. You can find some troubleshooting steps that can help at this link:
If you see 'No SIM' alert on iPhone - Apple Support
Although the article references the iPhone, most of the steps can help troubleshoot an iPad as well.
All the best,
Jeremy
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