HT1567 Itunes 10.6.1.7 is not recognising an Audio CD when inserted in the drive. This means I connot import any CD's. What could be wrong?

iTunes 10.6.1.7 is not recognising an audio CD when inserted in the drive. This means that I cannot import CD's. It used to work but since installing other software iTunes does not see the audio CD and will not open the drive when "eject disc" is selected from the controls menu.

Check the drive letter of your CD drive. iTunes doesn't seem to work properly with CD drives if they are mapped to the letters A or B. Use Disk Management tool in windows to change to a different letter and this will fix it (if this is the cause!).

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My 4s stopped working, my computer is not even recognizing that it is plugged in. It got dropped and also a tiny bit of water on it. Any suggestions on what could be wrong

So the full situation is the my iphone 4s was a on a table that got knocked over last night so it dropped and got a little wet. Now it is not working at all, it was fully chargd I have it plugged in but my computer is not even recognizing that something is plugged in, the screen is black and it is doing absolutley nothing

Seems obvious that the iphone is seriously damaged from either the dropping impact or the water or both. Your choices are: (a) repair [Apple Store or a commercial company that specializes in this], or (b) new iphone.
For (b), if you restore from your backup (these backups are typically done every time you plug your iphone in to your computer, when the phone is working of course; or from the cloud if you were using icloud) to a new iphone, it will essentially be just like the old one was. That option shows up as "restore" when you connect a new phone to your computer, or you can simiarly restore form icloud if you were using icloud.
Water or impact damage to an iphone is usually something that cannot be resolved through online discussion groups. You need to take the phone to someone who understands how to open up the phone and inspect for damage and give you an assessment on repair.
For me, I'd get the new iphone (which can be expensive) because I expect that the old damaged one, even if "repaired or refurbished," will never work 100% properly again.

I downloaded the iOS 6 on my iphone 3GS and now it is stuck on gthe set up. It does not recognise a simcard even when inserted and tells me 'No Service'. So actually I cant set up the phone. What could be the problem since I have never encountered such.

ios 6 has made my phone lose network and hence cant be set up... please help????

It is most likely permanently bricked. Jailbreaking can do permanent damage.
You can't get help here. Discussing jailbroken phones is forbidden by the terms of service.
Buy a new phone.

HT1459 Just bought a new ipod shuffle for my kid and cannot set it up because it does not show up in itunes. Also the charging light does not light up. what could be wrong, as i am able to see both my iphone and ipad on itunes on the same pc?

Just bought a new 4th gen iPod Shuffle for my kid. Problem is I cannot do the initial set up, as the device does not show up on iTunes on my PC. Also the charging does not light up. Any ideas on what could be wrong, as I am able to see both my iphone and iPad on iTunes using the same PC?

I also tried manually underlining a few things on the new iPad and when highlighting a paragraph, it would skip a few lines and the line would go through a few as well. Looks like a major iBooks glitch needs to be addressed here.

ITunes 11.0.2.26 will not allow me to do a search at the iTunes store. How do I fix it?

iTunes 11.0.2.26 will not allow me to do a search at the iTunes store. How do I fix it?

Stop whining and you're much more likely to get help.
Managing content on the iOS device has not changed in any way with the new version of iTunes.
It is still possible to "drag and drop" content onto the device, my personal opinion is that this is a silly way of managing content.
Simply select the content desired to sync to the device and synce.
IF you really want to "drag and drop" content, then Manually manage content on the device must be select from the summary tab for the device. Then drag and drop content all you desire. This may require having the sidebar displayed. To display the sidebar, type Cntrl + S.

My ipod touch is not responding. It wont turn on. I have plugged it to the wall charger and have tried plugging it to my itunes, no signal is received or transmitted. what could be wrong?

my ipod touch is not responding. It wont turn on. I have plugged it to the wall charger and its not receiving a signal. I have plugged to my itunes and its not sending a signal to my computer. what could be wrong?

Did you check the USB cable or try another one?
Did you check the docking port for any kind of debris or lint?
Did you already try to reset your device by holding the sleep and home button until the Apple logo comes back again?

I am trying to install itunes on my computer which is running windows 7, sp1, 64 bit. i get the message 'THIS INSTALLATION PACKAGE COULD NOT BE OPENED.VERIFY THAT THIS PACKAGE EXISTS, ETC'. any ideas how to fix?thanks jake

i am trying to install itunes on my computer which is running windows 7, sp1, 64 bit. i get the message 'THIS INSTALLATION PACKAGE COULD NOT BE OPENED.VERIFY THAT THIS PACKAGE EXISTS, ETC'. any ideas how to fix?
thanks jake

Hello tcampbell1549,
Thank you for using Apple Support Communities.
For more information, take a look at:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Have a nice day,
Mario

TS1538 My iTunes, after a short time, decides not to be able to recognize my devices, the only thing that fixes it is a re-install of itunes. it is getting irritating as this will be the 7th time i have had to do it. Any solutions?

My iTunes, after a short time, decides not to be able to recognize my devices, the only thing that fixes it is a re-install of itunes. it is getting irritating as this will be the 7th time i have had to do it. Any solutions?

The info that was on the old iPhone can only be retreived either by restoring from iCloud/iTunes back up or syncing from iCloud. You need to chek these places and if nothing is there then I'm sorry that data is gone and you will only have the back ups you see.
But check iTunes back ups:
Windows
Edit>Preferences>devices
Mac
iTunes>Preferences>devices

I can no more connect my Ipod to Itune, when it proposed a new update of the software I accepted, from then my I pod is not recognisez by my PC and I have the Itune in its screen

I can no more connect my Ipod to Itune, when it proposed a new update of the software I accepted, from then my I pod is not recognisez by my PC and I have the Itune in its screen.

Hi,
Try placing your iPod in Recovery Mode and restoring it via iTunes: http://support.apple.com/kb/HT1808.
Hope this helps!
---likeabird---

I have just downloaded update for itunes and now my ipod is not recognised, my ipod is displaying a picture of a usb cable and itunes logo , please help

I have just downloaded the latest update for itunes and now my ipod is not recognised and my ipod is showing a usb cable and itunes logo please help me.

Try the troubleshooting here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

ITunes does not recognize iPad due to "unknown error OxE80000565." Does this mean anything to anyone?

iTunes does not recognize iPad due to "Unknown error OxE80000565." Does this mean anything to anyone?

Hello pyloric
For that specific issue, check out the article below for the steps to walk you through to get your iPad talking to iTunes again.
iOS: Unknown error containing '0xE' when connecting to a Windows PC
http://support.apple.com/kb/TS3221
Regards,
-Norm G.

I hv a 3GS iphone. it could not be boot up. When i press the sleep/wake button, the apple logo appeared for a while and then disappear. My phone could not be start up. When i go to itune, it does not have the logo for me to sync.

I have a iphone3GS. It could not be boot up. When i press the sleep/wake button, the apple logo appear and then disappear. The password login screen didnt' come on. When i tried to connect my phone to the itune on my laptop, there isnt this button that i can sync my phone with the laptop.

Sounds like your iPhones software may be corrupt. Try placing the iPhone into recovery mode. To do this, follow the steps in this article:
http://support.apple.com/kb/HT1808
Hope this helps
- Greg

HT203167 I just recently purchased an album on itunes and two of the songs will not play...what could be wrong?

Just purchased "of monsters and men" album and two of the songs do not play and they just skip to the next track. It shows that all songs for the album successfully downloaded....what could be wrong?!!

two of the songs do not play and they just skip to the next track.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

My I pad is not connected to I tunes. I can't install any app. What could be the proble?

My I pad is not connected to I tunes. I can't install any app. What could be the proble? Whenever I try to open app store it ggives me message that I cannot conect o I tune.

Hello Marwasambo,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
If the steps above didn't resolve your issue, be sure that your specific alert isn't listed as a possible iTunes Store error. Then, if your issue is still unresolved, follow these steps.
Best of luck,
Mario

I see all the music in itunes but when I "explore" the drive many subfolders for my individual albums are missing. Help

On version 10.5 and was trying to move my itunes music to a larger drive. I had issues and moved it all back to the original drive. Now I see all the music in itunes but when I "explore" the drive many subfolders for my individual albums are missing. Help

really??
Yes, really, I'm sorry to say.
is there anything i can do about it??maybe create another account?
Sorry, but there is nothing you can do about it. There's no place where you could create "another account" that would give you any greater access to media. The content owners do not allow cross-border sales, so you cannot open an account in another country's iTunes Store. So until such time as Apple is able to obtain the necessary licensing and decides that it's practical to open an iTunes Store on your country, I'm afraid that you will not be able to purchase music, videos, or movies from an iTunes Store.
There is only one possibility for you: if what you're looking for are only podcasts, you may be able to find the podcast you want directly from a web site. Apple doesn't host the podcasts, they only link to them, so the podcast you want may be available from another source. You'll have to do a web search and see if the podcast turns up.
Message was edited by: Dave Sawyer

HT1567 Itunes 10.6.1.7 is not recognising an Audio CD when inserted in the drive. This means I connot import any CD's. What could be wrong?

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