HT1567 unable to include itune service drivers for cs and dvs"s

Unable to include itune drivers for  importing cd and dvs"s..Have tried reinstalling several times....using del lapton windows 7

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

Similar Messages

  • ITunes drivers for importing and burning CDs and DVDs are missing

    Hi,
    I recently switched from a relatively small drive to a much larger one and had the larger drive taking image of the older drive.  All of my older programs are now back up to working but I can still can't burn a CD.
    I get the following error message "the registry settings used by the iTunes drivers for importing and burning CDs and DVDs are missing.  This can happen as a result of installing other CD burning software.  Please reinstall iTunes."
    I have reinstalled iTunes a few times and have done soft and hard reboots but still no luck.  Any ideas on the simplest way to resolve this matter?
    Thank you
    this is the result of the diagnostic:
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    System manufacturer System Product Name
    iTunes 11.3.0.54
    QuickTime 7.7.5
    FairPlay 2.6.12
    Apple Application Support 3.0.5
    iPod Updater Library 11.1f5
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 7.1.2.6
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0031B3A80E383418
    Current user is not an administrator.
    The current local date and time is 2014-08-26 07:06:48.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    NVIDIA, NVIDIA GeForce GTX 570
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 11.3.0.54 (x64) is currently running.
    iTunesHelper 11.3.0.54 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** CD/DVD Drive Tests ****
    No drivers in LowerFilters.
    No drivers in UpperFilters.
    Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.

    You posted here -->    Apple Support Communities  /  iTunes  /  iTunes for Mac
    I will request this be moved.

  • The registry settings used by the iTunes drivers for importing and burning CDs and DVDs are missing

    Error on Itunes start-up.  Must click OK before Itunes will start.
    The registry settings used by the iTunes drivers for importing and burning CDs and DVDs are missing.  This can happen as a result of installing other CD burning software.  Please reinstall iTunes.
    I have reinstalled iTunes using their complete uninstall instructions.
    iTunes does seem to work after OK is clicked, I'm just tired of having to hit OK.
    Other thoughts...  This started after the iTunes update required to go to IOS 6 for my devices.  I'm able to sync my devices. It is possible that ZoneAlarm (my Antivirus and Firewall) got in the way at install.  It flagged something and I denied it.  I was doing multiple things at the time and the flag did not have any indication about iTunes.  I have tried shutting down ZoneAlarm for the install and that has not helped either.
    Will try another full uninstall that includes uninstalling ZoneAlarm...

    I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
    iTunes for Windows: "Registry settings" warning when opening iTunes

  • When connecting to Itunes, it shows the following error: registry settings used by itunes drivers for importing and burning cds are missing.  I have installed the gear drivers, uninstalled and installed itunes still showing same error.  Anything else?

    When connecting to Itunes, it shows the following error: registry settings used by itunes drivers for importing and burning cds are missing.
    I have edited the registery, downloaded the Gear drivers, uninstalled and installed itunes, and the error still appears.
    What else can I do.  Cannot connect any of our iphones or ipods to itunes because of this error. 

    I have edited the registery,
    We'd better have a closer look at the keys to see what's going on.
    Can you post a screenshot of the contents of the key you've been editing, please? Include all of the regedit screen, including the left-hand column. Save the screenshot to an image file, and insert the image file in a reply by clicking the wee camera icon at the top of the reply window.

  • I received the following message when iTunes launches: "The registry settings used by the iTunes drivers for importing and burning CD's or DVD's are missing.  This can happen as a result of installing other CD burning softwarre.  Please reinstall iTunes"

    Everytime I connect my iPod Touch (4th Gen) to my laptop, running Win 7 (64 bit) I get the message "The registry settings used by the iTunes drivers for importing and burning CDs and DVDs are missing.  This can happen as a result of installing other CD burning software.  Please reinstall iTunes"  I have reinstalled iTunes several times and it has not fixed the issue.  I am running ver 10.2.2.12 of iTunes.  I HAVE NOT installed any other burning software to my laptop either.  I haven't tried uninstalling iTunes and then re-installing it yet.  Would that perhaps fix the problem?  I've read that many users have had issues with the new version of the software and I was wondering if that might be causing my issue.  I'd like to point out that iTunes seems to work after getting rid of the message, but I haven't tried to burn any CDs or put music from a CD to my laptop.  Any ideas on how to get rid of the annoying message?
    I also am having trouble hooking up with our other computers using  Homegroup.  I noticed quite a lot of people are having the same issue and hopefully they come up with a fix for that soon.
    Thanks in advance.

    I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
    iTunes for Windows: "Registry settings" warning when opening iTunes
    If you're still getting the error message (especially when you plug in the Touch), I'd check for a device filter confusion on the PC. (They can affect the connection of USB devices to a PC, as well as burning and importing CDs.) For that one, see:
    iTunes for Windows: Troubleshooting CD issues caused by device filters

  • When starting iTunes I continually get an error message " The registry Settings used by the iTunes drivers for importing and burning CDs and DVDs are missing.  This can happen as a result of installing other CD burning software. Please reinstall iTunes."

    When starting iTunes I continually get an error message " The registry Settings used by the iTunes drivers for importing and burning CDs and DVDs are missing.  This can happen as a result of installing other CD burning software. Please reinstall iTunes."  I have unistalled and reinstalled iTunes several times and have cleaned up the registry using a 3rd party Windows utility.  Any tips on removing this error message for good?

    I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
    iTunes for Windows: "Registry settings" warning when opening iTunes

  • Received this error message when starting iTunes and reinstalling does not resolve it:  The registry settings used by iTunes drivers for importing and burning CDs and DVDs is missing.

    Received this error message when starting iTunes and reinstalling does not resolve it:  The registry settings used by iTunes drivers for importing and burning CDs and DVDs is missing...
    Can I uninstall existing iTunes without losing my media library?  and then install fresh to fix this problem?

    Hi there kweitkamp,
    You may find the troubleshooting steps in the article below helpful.
    iTunes for Windows: "Registry settings" warning when opening iTunes
    http://support.apple.com/kb/TS3299
    -Griff W. 

  • HT203242 I use ipod classic 120G. When I launch itunes I first of all see a message "The registry settings used by itunes drivers for importing and burning cds & DVDs are missing." I cannot sync my ipod. Any ideas?

    I use an ipod classic 120G. When I try to launch itunes I first of all see a box stating "The registry settings used by itunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall itunes"   This I have done. obviously I cannot burn CDs but worse still is my ipod is not being recognised by itunes and will not sync. I have not installed any new burning softeware. Any suggestions please?

    I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
    iTunes for Windows: "Registry settings" warning when opening iTunes

  • I am unable to install itunes - Service apple mobile device failed to start

      I am unable to install itunes - Service apple mobile device failed to start

    Hello M Roddy,
    The following article provides information that can help restart the aforementioned service.
    How to restart the Apple Mobile Device Service (AMDS) on Windows
    http://support.apple.com/kb/TS1567
    Cheers,
    Allen

  • When i click on itunes to open, message says: the registry settings used by the itune drivers for importing and burning cds and dvds are missing. this can result from installing other cd burning software. Reinstall itunes.  I'm inexperienced. Please help

    When I click on itunes, I get a message that says, "the registry settings used by the itune drivers for importing and burning cds and dvds are missing.  this can result from installing other cd burning software.  Reinstall itunes."  I am a really inexperienced computer user. My computer is a windows 7.  Would someone please walk me through this or tell me where to find information on how to do this. Thanking in advance, Laurie

    Check out this Apple article -> iTunes for Windows: "Registry settings" warning when opening iTunes
    The article will walk you through reinstalling iTunes and then checking for or creating device filters. Did it help? Did you run into any problems?

  • When plugging in my iPhone to my PC, I get message "The registry settings used by Itunes drivers for importing and burning CD'd and DVD's are missing..." Can I uninstall and reinstall the iTunes app without losing all the tunes I've purchased/loaded?

    When plugging in my iPhone to my PC, I get message "The registry settings used by Itunes drivers for importing and burning CD'd and DVD's are missing..." Can I uninstall and reinstall the iTunes app without losing all the tunes I've purchased/loaded

    many thanks.
    I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
    iTunes for Windows: "Registry settings" warning when opening iTunes

  • I contiue to get the error message registry settings used by itunes drivers for importing and burning CD's and DVD's are missing.  Please reinstall itunes.  Reinstalling itunes does not fix the problems

    I continue to get the error message registry settings used by itunes drivers for importing and burning CD's and DVD's are missing.  Please reinstall itunes.  Reinstalling itunes does not fix the problems

    I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
    iTunes for Windows: "Registry settings" warning when opening iTunes

  • Error msg at launch says "Registry settings used by the iTunes drivers for importing and burning CDs and DVDs are missing. ... Please reinstall iTunes."

    Each time I launch iTunes (latest version) on Windows 7 (w/ latest system updates) I receive the following error msg:
    "Warning! The registry settings used by the iTunes drivers for importing and burning CDs and DVDs are missing.  This can happen as a result of installing other CD burning software.  Please reinstall iTunes."
    When I click on "OK" iTunes completes the launch process and the application functions properly.  This error msg appears without fail every time I launch the app.
    I have reinstalled iTunes four times and continue to receive this message.  iTunes is set in the system Control Panel as the default program for all functions that iTunes uses.  I never burn CDs or DVDs and have never attempted to do so on this machine.  I have had iTunes on this computer since I bought it last November and never had a problem with it until 2 months ago when this message began popping up.  I did not notice any action I took that caused this, in terms of creating conflicts.
    I hope someone can assist me in finding a way to stop this annoying error!  Thanks!
    David

    I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
    iTunes for Windows: "Registry settings" warning when opening iTunes

  • The registry settings used by the iTunes drivers for importing and burning.

    Please Help! Problem Burning CD's with iTunes 8!?
    I downloaded iTunes 8 a few days ago. I think something went wrong, and it was taking a long time, so I canceled it, but it was nearly finished. When I opened iTunes, everything was fine, and all the new stuff (Genius and whatever else) was there, but this message came up:
    Warning! The registry settings used by the iTunes drivers for importing and burning CD's and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes.
    So, I went to the Apple website and clicked "download iTunes 8", and a box came up that asked me if I wanted to repair iTunes, or do something else. Obviously it knew I had already downloaded it, so I clicked "Repair". It ran, and it said everything worked. Then I clicked on iTunes, hoping the burning would work. The same message came up as before. When I tried to burn a CD, a similar message came up. WHAT DO I DO? Thank you.

    Here is the solution!
    Go to this website: http://www.gearsoftware.com/support/drivers.php
    Download the proper driver and install.
    I am running Vista. I had two, actually three problems. First was that for some reason, my CD/DVD drive disappeared. I found that the solution to this was to delete the LowerFilters and UpperFilters strings in the registry. That worked and I got my CD drive back. However, I then got that pesky error message from iTunes. That was the second problem. The third problem was that I could no longer burn CD's of my playlists from iTunes and it said that the "disc burner or software was missing." Going online, I discovered that I was not the only one experiencing these three problems.
    I happened to find the solution about the Gear drivers at http://www.pcdoctor-guide.com/wordpress/?p=2726. Installing the x32_x64 driver, of course, worked for me since I'm running a PC laptop. This took care of all three problems for me.
    If you notice, the other post about editing the registry makes reference to the Gear ASPI driver. Gear is the one (as you would read on the first link) that provides the drivers for software to burn CD's.

  • Registry Settings for Itunes drivers for Importing and burning CDs and DVDs

    I have had this issue over and over again and re installed and uninstalled many times. Recently I upgraded to Windows 7 and for a very short time had no issues. I could burn CDS and back up and did not receive the error message on loading ITunes Setup Assistant "Warning The registry settings used by Itunes drivers for importing and burning cd's and dvd's are missing. This can happen as a result of installing other cd burning software. Pleae re install Itunes." Unfortunatley I then installed DVD Fab and this issued started again. I tried to restore my pc and uninstalled DVD fab and have no other burn software on my pc and still cant get working. I still get the same error when trying to burn a playlist "no disc recording found". Please advise what I need to do in lamen's terms. Much appreciated.

    have you followed instructions also on question number 11 and 12? because u told me that you have printed and i guess it only showed the words. ok. leave itunes installed and follow the >Registry instructions< also when you get to number 11 and 12 instructions, drop them down and follow them. and also follow the rest till it tells you to restart.

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