HT1577 It takes over an hour to download a movie to apple tv!
According to the estimated download chart, a movie should take 18-24 mins over a 5Mbps internet connection. I've been waiting for over an hour and my apple tv is saying another hour +!
I have changed my settings to only allow standard def videos and yes I've updated the software on the ATV. This is totally REDICULOUS! Apple, clearly there are ways to make this content transfer quicker. What gives?
Download finally done. Choppy... as in unwatchable and the sound doesn't match the video. How do I get the money on my acount back? First go at itunes and well, once is more than enough. *****, ***** *****!!!!
Similar Messages
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Why does it take over two hours to download a movie on Apply tv
Why does it take over two hours to download a movie on Apple TV
ThanksWelcome to the Apple Community.
The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.
Netflix uses adaptive streaming and can reduce quality right down to produce a stream as low as 0.5 Mbps. -
It takes over an hour for the rental movies from itunes to download. is this normal?
it takes over an hour to download. is this normal?
Welcome to the Apple Community.
That all depends on your internet service. 6 Mbps or better is recommended for HD rental content. 2.5 Mbps for SD. You can check your actual internet speed at speedtest.net.
If you'd rather download SD content to avoid waits, you can change the type of content available by default in settings. -
Why does it take over 2 hours to download a rented movie on Apple TV? When I download a movie from Netfix it is immediate.
Welcome to the Apple Community.
The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.
Netflix uses adaptive streaming and can reduce quality right down to produce a stream as low as 0.5 Mbps. -
Why does it take 6 or 7 hours to download a movie on apple tv
Why does it take 6 or 7 hours to download a movie on apple tv
Does_apple_read_these wrote:
I have an 80 Mbps internet download connection and it took 5 hours to download a movie with standard definition from itunes with my apple tv. It took 3 minutes when I used netflix on my ps3. Where is apple supports response to these issues?....there are thousands of posts of people with the same problems! Speedtest.net confirms my download speed is 80 Mbps! I have reset and restarted my apple tv and download speeds of movies are still unacceptably slow! What is the point of these discussions when Apple techs don't even read or respond to our posts?
Not using OpenDNS by any chance? Using OpenDNS has caused issues as some Apple server access gets re-routed to slow servers (Akamai servers from memory). -
Why is it taking more than 18 hours to download a movie on apple tv?
I started downloading a movie on my apple tv last night. It initially said it was going to take over 4 hours for HD. When I tried to switch the setting to speed up the download, it increased the time to 11 hours. 18 hours later, it still has not finished downloading. What can I do to correct this situation?
This will depend on your network. Also, there is no accessible storage so if the device is turned off or other content accessed the movie will be flushed and require reload.
Check speedtest.net
1080P requires 8mbps for instant stream
720P requires 6mbps for instant stream
Check istumbler.net to verify any interference on the network
Make sure you are on your ISPs DNS (settings - network - configure DNS - automatic) -
Why does it take hours to download a movie on Apple TV?
Recently I rented a movie on Apple TV, but it took ~5 hours to download it to my chagrin. Is that normal? Later, I down loaded my second movie rental (3-hours), watched a portion,came back to resume viewing, and had to slowly down load it a second time. Wha' hoppened?
What is the actual speed of your conection (www.speedtest.net)
8mbps required for instant 1080P
6mbps for 720P
Check istumbler or netstumbler for network interference
Make sure you're on your ISPs DNS -
4 hours to download a movie? Apple TV or my internet provider's problem?
Never had this problem before ... most movies download in 10-15 minutes. Trying to rent Castaway, and it's saying it's going to be 4-5 hours to download! And trust me, it's moving agonizingly slow. Any suggestions?
Hello scottsaints123,
I would be concerned too if the download speed was dramatically slower than usual when trying to download a movie. I recommend following these steps:
Try restarting your router / base station and Apple TV
Restart your base station or router. Sometimes this is done by turning the router off for a few seconds, and then on again, but check the documentation provided by the manufacturer.
To restart your Apple TV, press and hold Menu and Menu down/scroll for about 6 seconds and then chooseRestart from the menu.
If the issue continues after restarting, reset your router or base station and Apple TV to factory settings
Reset your base station or router. Use the documentation provided by the manufacturer to reset to factory settings.
To reset your Apple TV perform a factory restore.
You can find the full article here:
Apple TV: Troubleshooting wireless connections
http://support.apple.com/kb/HT1595
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Blazing fast internet connection, but still taking 4 hours to download a movie on Apple tv?
This apple tv has been nothing but a huge pain in the *** so far. I started watching a movie that I rented and then it stops 20 minutes into the movie and says it will need between 3 and 7 hours to download the rest and be ready to play. ***?
vazandrew -
I have seen you make several posts on different threads always pushing istumbler and namebench to help solve this problem. While I do appreciate the help, it seems like you must work either for one of those companies or for Apple. I own 4 Apple TV 3's in three different locations (my office, home, beach house). I am having this problem at all three. I too had ATV 2's before and had no problems with downloading movies/buffering. The only common denominator for all three locations is they are all connected wirelessly through an Apple Time Capsule and are using high-speed cable Internet. I am using my ISPs DNS in all three locations, have little to no interference, and have minimum internet speeds of 15 mbps. Through process of elimination, the problem has to lie either with Apple or with my internet service provider. The funny thing is I don't have internet problems with anything else. I realize that an ethernet connection would make everything better, but that is not feasible. Aren't the ATV's designed to be used wirelessly? If it is a problem of "high traffic time" with my cable in the evenings, do you know of any way of getting my ISP to improve this? Otherwise, it seems to be an Apple problem. I will note that the iTunes store has gone offline several times in the last couple of weeks. Again, this has never happened to me before. Any help is much appreciated. I am a devoted Apple user, and this is the first time I have been this frustrated. Why pay for the fastest internet possible if my Apple TV is still not going to work? -
HT201587 Rent and play now takes over eight hours to download??
paid to rent and watch now, THEN told it would be eight hours nine minutes before it could be watched??? That time is now increasing? 9 hrs 45.... 10 hrs.... Why did I pay? Could have had it from Sky straight away, albeit for £1 more.
I Downloaded the imitation game a week ago, and all I get when I try to play back is "an error occurred please try later"?
First apple product I EVER bought that I wished I hadn't.....For some legal reason rented movies have to be completely downloaded before they can be watched, unlike purchased content which you can start watching right away. That being said though I can download a whole movie in 15 min or so. It sounds like your internet connection may not be even close sufficient for streaming HD content. If that is the case and product is still new I would take it back as it is useless without a very fast broadband internet connection. Are you able to use other streaming services like Netflix or Hulu?
You might contact your ISP so some of them limit traffic from streaming providers like iTunes and Netflix.
Since you were never able to access the content you can contact Apple customer service for a refund. They are usually pretty flexible on this. -
Changed resolution. Same problem. What's wrong? Bandwidth is good on network. Did hard boot on AppleTV. Netflix movies start fine. 2 older Downton episodes start also. Same problem with epi. 4. Don't want to buy the episodes on my mac. How do you download these BTW, without paying again. Your help is appreciated.
This can be fixed. I fixed mine that was having this problem as well. I found this link online and it worked well for me. Takes some time to do but is worth it. Hope it helps for you too.
http://blog.jhong.org/2008/08/does-your-iphone-take-forever-to.html -
Does it always take hours to download a movie through the apple tv when you rent from I tunes
Does it always take hours to download a movie through apple tv when renting a movies through itunes?
This is dependent on your network connection. Check www.speedtest.net
6mbps is required for instant HD rentals
You can switch to SD in the settings if on a slower connection -
Why does it take 3 hours to download a movie
Why does it take 3 hours to download a movie on apple tv? Is there a solution??
What kind of internet connection speed do you have?
If you have 3Mbps DSL like I do, and are renting movies on either Apple TV model in HD Format, then it will take quite a while. Actually 3 Hours for an HD Movie would be failry fast here at my home. They are just large files. If I'm going to rent an HD movie, I will usually rent it earlier in the day and watch it when I'm ready.
If you have an adequate internet connection, and just want to rent movies on the fly and don't care about HD, on the AppleTV v2 you can go to Settings / General / iTunes Store / Video Resolution... and select Standard Definition. With our 3Mbps DSL connection, when we rent a movie it is generally "Ready to Play..." within about 2 minutes at the most (enough time to grab a beer and get comfortable)
As far as I know, Standard Definition movies still show on the same menu as the HD version with the ATV v1. I preferred that menu format myself because you didn't have to change the option in settings when you wanted to go back and forth. -
How to Create a Bootable Flash Drive to do a clean install of Lion. I have tried to use the InstallESD.dmg but it still will not do a clean install so that I do not have to do a reinstall from the Recovery (That just re downloads and takes over 6 hours)?
The system I'm have is a Mac-mini that had SL on it and no SuperDrive. I have also call Apple Support and they have really have not been to much help over 1st did my up grade to Lion and Installed the Lion Server.... it lost my SSL that I paid for and kill almost on of my server setting, plus kill all my web servers (using apache vhosts), and not to say the LDAP will even let remote users login to your laptops.
PS: There is no way that I'm going to buy a Install USB from Apple... They have over billed me over $300.00 because the Apps Store still has bugs (Glad I did not write that App/Service)
If there is anyone that can give in the information to create a USB install stick, I would be very thinkful.Here you are bro, courtesy of "softpedia.com"....brilliant site!!!
If you ever had problems with your Mac OS X installation you know that the first thing you should do is to check the startup volume using Disk Utility.
After the check has ended and, if the errors exceed a certain level of seriousness, the Disk Utility application will require you to restart your Mac and use its Mac OS X Install disc counterpart.
Other users may have to reinstall OS X altogether, but will find, or already know, that their SuperDrive (a CD/DVD reader and write combo drive) is not functioning properly and it will not be able to read the Install disc.
Although this might happen to Mac OS X Leopard users due to faultyhardware, the vast majority of problematic SuperDrives will be encountered inside Snow Leopard running Macs.
This is due to the updated SuperDrive firmware included in either the Install disc or the software updates one has to install to reach the latest version of OS X, namely 10.6.6.
This can be fixed by flashing the SuperDrive’s stock firmware using free command line tools that one can find for free online (I will write about this process also, but at a later time because this article only focuses on allowing you to create your own alternative USB boot disc).
If you are reading this last bit of information with skepticism, than you should know that it happened to me too. Despite all my tries to make it work properly, the SuperDrive kept on munching any inserted DVDs and just popped them out in about twenty seconds.
The workaround to this issue was to create my own Leopard bootable USB memory stick. I am not suggesting a Snow Leopard bootable stick mainly because there are lots of users that have decided to buy the cheaper, Upgrade version, which I have not tested and, therefore, I’m not sure if it will work properly once written to a USB disk.
And now, here are the exact steps you should follow in order to obtain a fully bootable Leopard (or Lion) Install disc.
Step 1 (If you already have the Leopard install disc DMG file you can skip to Step 2)
Launch Disk Utility (you can find it inside /Applications/Utilities). Here select the Leopard Install disc in the list of drives on the left and click on the New Image menu entry at the top of the window. A save message will appear where you will have to select the Desktop as a destination.
Step 2
After Disk Utility has finished creating the Leopard DMG, insert your USB stick and erase all data and reformat the disk. To do this select the USB in the list of drives on the left and, after clicking on the Erase tab on the right side of the window, choose the Mac OS Extended (Journaled) format and click the Erase button beneath.
Step 3
After the USB has been reformatted, download the SuperDuper app from HERE and launch it. Once SuperDuper starts, you will only have to select the DMG in the Copy drop-down menu, your USB memory stick on the right and hit the “Copy Now” button.
One can also use Disk Utility for this task but creating a bootable USB stick failed 2 out 4 times when copying the DMG to the stick (with the exact same settings each time). Creating the bootable stick using SuperDuper proved to be the perfect way to do it because it worked each of the 4 times I tested it.
The steps above can also be used to create a bootable Mac OS X Lion USB by using the InstallESD.dmg image you can find inside the Lion installer (named “Install Mac OS X Lion.app”) downloaded from the Mac App Store in the /Applications folder.
To locate the InstallESD.dmg right click the Lion installer, select the “Show Package Contents” entry, go inside the “Contents” folder, and from there into the “SharedSupport” folder. Inside this folder you can find the InstallESD.dmg you can use to create your own bootable Mac OS X Lion USB stick. To do so, go to the third step described above and use the InstallESD.dmg as the DMG to be copied to your USB disc.
That’s it! Once the process ends you will have a fully bootable Leopard (or Lion) USB disk that you can use as an alternative to the Apple’s DVD Install disc that comes bundled with all Macs.
To use your newly created bootable disk you will have to restart the Mac, press and hold the OPTION key until the StartupManager appears. Here, select the Mac OS X Install disk using your keyboard arrows and press return to start from the selected drive. -
IOS4 Software takes over 6 hours to back up iPhone 3g
It takes over six hours to back up my iPhone 3g when downloading the iphone 4 software. Is there any solution to this?
This works.
I personally do a backup in iTunes by right clicking on my phone and then selecting backup. This will only take a few minutes. Then hit upgrade and then refuse the backup option.
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