HT1589 Trouble playing iTunes on my new computer

I transferred my iTunes music to a new computer. MY C drive was nearly full so I installed the iTunes music file on my alternate HD. Now I find I can only play myplaylists through the iTunes store - I have obviously missed some important point in the transfer

Refer to these articles:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
iTunes: Back up your iTunes library by copying to an external hard drive
http://support.apple.com/kb/HT1751

Similar Messages

  • I'm having trouble installing itunes on my new computer, need urgent help!

    I can't seem to get itunes on my new PC to recognize my playlists/playcounts, i have all of the music allready on the pc, and when i installed itunes and signed into the itunes store i thought it would immediatley add my playlists/play counts, i'm having a lot of trouble with this as i don't want a new blank library, i want the library i currently have!. Can anybody help me? any advice would be greatly appreciated.

    Refer to these articles:
    iTunes: How to move your music to a new computer
    http://support.apple.com/kb/HT4527
    iTunes: Back up your iTunes library by copying to an external hard drive
    http://support.apple.com/kb/HT1751

  • Trouble playing purchased songs on new computer

    I just recently got a new computer. After installing iTunes, I authorized the computer and began the incredibly tedious process of downloading all of my music. After two songs, suddenly nothing would happen. It wouldn't play a single song (over iCloud or from the computer) no matter what. Any suggestions?

    I tried one of the other IPODS under a diffent acct and it says that 100 songs could not be synced because they could not be found but the songs are on the IPOD

  • Trouble installing itunes on a new computer

    I switched my ipod to my girlfriend's computer and I am having trouble downloading itunes and getting it to work, at first I was getting the installshield runtime error (1607) but then I got past that but it still won't work, it always says the installation was interrupted before it was able to be completed. Does anyone know why this is happening and how I can fix it??? PLEASE HELP!!
      Windows XP  

    Try downloading the WINDOWS INSTALLER CLEANUP UTILITY, and try the install again.
    http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
    Remember to turn off security software before starting the install from your hard drive. Don't install over the internet!

  • I want to play music bought from itunes on my new computer but apple id is old email address no longer accessible and password forgotten. Security information date of birth also not accepted

    I want to play music bought from itunes on my new computer but apple id is old email address no longer accessible and password forgotten. Security information date of birth also not accepted. No good apple sending reset information to old email address as I cannot access it

    Welcome to the Apple Community.
    The following article(s) may help you.
    Moving your iTunes library to a new computer

  • I imported files from an external hard drive to Itunes on a new computer.  they imported & play fine, but the ratings & playlists are gone & i am unable to update any info.  I found a file name playlist on old drive & imported now most files are missing!

    I imported files from an external hard drive to Itunes on a new computer.  they imported & play fine, but the ratings & playlists are gone & i am unable to update any info.  I found a file name playlist on old drive & imported now most files are missing!  Help!

    Can you locate the iTunes Library.itl file on the old drive? Ideally you would have simply copied over the entire iTunes folder structure from <User's Music> on the old computer into <User's Music> on the new one to transfer the library will all playlists, ratings, play counts etc. intact.
    tt2

  • HT4527 I transeferred my itunes to a new computer via external hard drive, however over 4000 plus songs have a ! mark beside it and they cannt be played as itunes states that the location can not be found.  how do i fix this so all my music can be played.

    Hi
    I recently moved my itunes to a new computer by using a external hard drive.
    However my itunes music is not all playable.  over 4000 songs have a ! mark and when tried to be played or copied to ipod or iphone, it says that this song cannot be found and asks to locate it. 
    How do i fix this problem so that all my songs are available in itunes

    It is probably best to start over. These are two possible approaches that will normally work to move an existing library to a new computer.
    Method 1
    Backup the library with this User Tip.
    Deauthorize the old computer if you no longer want to access protected content on it.
    Restore the backup to your new computer using the same tool used to back it up.
    Keep your backup up-to-date in future.
    Method 2
    Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
    Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
    I'd recommend method 1 since it establishes an ongoing backup for your library.
    If you have an iOS device that syncs with contact & calendar data on your computer you should migrate this information too. If that isn't possible create a dummy entry of each type in your new profile and iTunes should offer to merge the existing data from the device into the computer, otherwise the danger is that it will wipe the information from the device.
    If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
    Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data. If you don't have any Apple devices then see HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store.
    tt2

  • I downloaded itunes to a new computer. music is visible, but wont play due to no file source found. What do I do?

    I downloaded itunes to a new computer. music is visible, but wont play due to no file source found. What do I do?

    I downloaded itunes to a new computer. music is visible, but wont play due to no file source found. What do I do?

  • I down loaded iTunes on my new computer windows 8 however when I try to play my itunes music is sayes EMPTY

    I down loaded iTunes on my new computer windows 8 however when I try to play my itunes music is sayes EMPTY and does NOT play my music but it list all my music on iTunes. Can someone help me Please. Thank you very much in advance, Harry

    Hi Harry, 
    Thanks for visiting Apple Support Communities. 
    If you have installed iTunes on your new computer, make sure you have downloaded or copied the songs to the new computer as well. The steps in this article can help with copying your music to a new computer:
    iTunes for Windows: How to copy purchases between computers - Apple Support
    You may also be able to download the past purchases from the iTunes Store:
    Download past purchases - Apple Support
    If you've already copied or downloaded the songs to the iTunes library on your new computer, see if the files are displaying a red exclamation mark next to them. If so, this article can be helpful:
    iTunes: Finding lost media and downloads - Apple Support
    All the best,
    Jeremy

  • I downloaded iTunes to a new computer and authorized that computer but my music is grayed out and will not play, how do I get access to my music?

    I installed iTunes to a new computer and authorized that computer but my music is grayed out.  How do I get access to my music?

    Is there a way to change that?
    You can easily set up the iPod to automatically sync to your current iTunes library (or just do a Restore), but that will replace the iPod's existing content with content from your current iTunes library (erasing the iPod).  If your old computer was "retired" gracefully and you were able to transfer its complete iTunes user data to your new computer, there is no problem because all of the songs on the iPod now are already in your current iTunes library.  However, if there are songs on the iPod that are not in your current iTunes library, those songs will be lost.  That may be a problem...
    If you want to preserve what is on the iPod, you can try setting the iPod to Manually manage music and videos.  I believe you can do that from an iTunes library that is not the iPod's currently associated library.  Select the iPod in iTunes, so that you see its Summary settings screen.  Check the box for Manually manage music and videos.  (If iTunes puts up any warning about erasing or replacing the iPod's existing content, Revert the change and cancel out.)  Click Apply.  The iPod is no longer set to automatically sync.  But you can add new content manually to what is already on the iPod.  And the songs should not be grayed out. 
    However, you cannot use iTunes to transfer songs on the iPod to your current iTunes library (except for songs purchased from the iTunes Store).  If there are songs on the iPod that are not in your computer's iTunes library, you should eventually "offload" those song files because your iPod can easily break, become corrupted, or get lost.  iTunes syncs content in one direction only (from computer to iPod), but there are third-party methods and utilities that can transfer from iPod to computer.  If you do an Internet search on something like iPod "transfer," you should get some links, including a CNET article on the topic.
    Once all of your songs are "consolidated" in your current iTunes library, you can set up the iPod for automatic syncing to that library.

  • Authorizing Itunes account on new computer

    I downloaded the newest Itunes on my new computer.  Transferred my old itunes library from my old computer onto the new itunes on my new computer.  I signed in and authorized the new computer.  Not all but maybe half of my purchased songs mainly ones that I didn't purchase recently are not playing and are showing the pop-up to authorize and keep poppping up even after the fact of authorizing.  I have spent two hours uninstalling/installing/authorizing/deauthorizing and even tired trouble-shooting from past Apple archives on this issue such as user/family controls in the control panel.  Can anyone please help me?

    I confirmed that this only effects my purchased songs from 2008 and earlier which makes it even stranger.  My Apple ID has never changed.

  • How do I move my Itunes library to new computer?

    I have a new computer and two Iphones and one Itouch. One Itunes account.
    I have a new computer running windows vista. I have most of my library on my older iphone but when i connected it to my new computer only some songs where transfered. When I go to sync my Iphone it says that the iphone is synced with another computer. I still have the old computer but want to sell it and already have a buyer.
    I have a new Iphone plus the existing one and I also have an Itouch. I want to have the ability to have all my music on the new computer and to have the ability to connect both Iphones and the Itouch to the same computer. Each one would be able to load music from the same library. I also have two laptops which have itunes loaded. I know you can have up to 5 computers on one account and I have not exceeded that.
    If possible, if there is a solution can you really dumb down (simplify) the solution.
    Thanks for any help you can offer.

    Probably the most straightforward way to get iTunes onto your new computer is to network the two over ethernet and copy your iTunes folder across. This works fine if you have been using iTunes to completely manage your music and all your songs are in iTunes Music not in different folders. If the songs in your library are not all in the iTunes Music folder you can consolidate them. When you consolidate, any songs in the iTunes Library that are not in the iTunes Music Folder are copied to the Music Folder and the Library is updated to point to those new files. Files already in the iTunes Music Folder have no changes made to them:
    Copying all your iTunes files to one location - Mac
    OS X 10.5 - Connecting two Mac computers using Ethernet
    Another way is to put your original computer into target disk mode and copy the data over Firewire: How to use FireWire target disk mode
    Copying the whole folder brings with it the iTunes Music folder and also the iTunes Library (iTunes Library.itl in Windows) database file which holds all the information about your songs (Playlists, Ratings, Play Counts, Last Played, Date Added, etc). You'll get more information including the Folder/File structure in this article: What are the iTunes library files?
    When you copy the iTunes folder make sure you put it into the same location on the new computer. This has to be the exact same place, on a Mac this would be in Username/Music/. Everything has to be exactly the same on the new computer including the Mac user account name. When you open iTunes on the new computer it will be the same as on the original one Songs, Playlists, Play Counts, Ratings etc. You should also use the same version of iTunes on both computers.
    If you have any iTunes purchases in your library don't forget that you'll need to authorise your new computer to play them: About iTunes Music Store Authorisation and Deauthorisation

  • How can I use iTunes on my new computer, without lossing all my music?

    How can I use iTunes on my new computer, without losing all my music?
    I don't want to rebuy everything I have purchased over the years.
    Your help would be greatly appreciated.

    They should be in your itunes media folder. Use an external hard drive and just copy that to your new computer. I'm sure there's an easier way like this one (iTunes>File>Library>Export Library>External Hard Drive) but I never tried it before. Anyways, once that's done, just simply authorize your itunes account to play music you bought on to the new computer.

  • I can open itunes on my new computer but I can't use it...

    Hi everyone, I hope you can help me with an irritating problem I have with itunes on my new computer. I'm not american so I hope I can explane it...
    I installed itunes and thought it worked fine. I copied a couple of cd´s I wantet to put on my ipod but itunes won't play them. It shows all the songs just fine but when I press play it shows a second of each of the songs I imported but there's no sound. The same happened when I put the songs on my ipod - it only showed the title for a second and then moved on to the next song.
    So I can't really use itunes for anything right now - What do I do?
      Windows XP  

    does the time for the songs (in your main library display) show that they are only a few seconds long?
    if so, we'd better check on some of the usual suspects with that:
    You can't import or play music from an audio CD in iTunes for Windows
    ... and these resources might also be helpful with that:
    Using CD Diagnostics in iTunes for Windows to troubleshoot CD/DVD drive issues
    iTunes for Windows: Updating the firmware on your CD or DVD drive
    Updating the drivers on your Windows PC
    Where to find firmware for your CD/DVD drive

  • HT3819 How can I transfer eveything (including playlists and play counts) to a new computer?

    How can I transfer eveything (including playlists and play counts) to a new computer? Also, I am using PC.

    Type "move itunes library" into the google search bar.

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