HT1595 apple TV cannot connect to internet
apple TV won't connect to internet
I've had this problem for ages, which seems to have started with problematic download speeds and then resulted eventually with the inability of the ATV (2) to connect to the internet. Like you, we were able to connect to the wi-fi network in our home, and able to connect to the computer, but our ATV was not able to connect directly to internet services or internet products available through its connection with iTunes (eg: movie rentals on the computer). Every other wi-fi device in the house was connecting successfully, the ATV did not.
Prior to that time we'd been operating the device successfully for about 15 months.
Most web advice seems to suggest problems with static IP addresses, or blocked 80 and 443 ports. We've talked with Apple support, ISP support and Netgear support.
In the end, by adding together clues given by Apple and Netgear, we worked out that the recently updated software for ATV is no longer compatible with the software of our modem router.
By updating the modem router's firmware (which was a process in itself!) our ATV is back to full functionality.
You can update your modem or modem/router by going to the home page of its manufacturer (eg: Netgear). Model numbers and Serial Numbers are normally recorded on the bottom of the device, as is the address used to access the modem router manager, in which you can update your device.
Hope this is useful to others.
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Apple software cannot connect to internet
None of my Apple software knows how to get to the internet any more: Safari, Software Update, iTunes, Mail. Everything tells me "You are not connected to the internet." Network diagnostics sometimes gives me all green lights, but now is telling me ISP, Internet, and Server failed.
But, I am able to get to the internet just fine using Firefox.
Aargh!This issue could be tricky. There are a lot of things you can do to narrow down the issue.
As the issue is somewhat broad I would start troubleshooting with this Apple article. http://support.apple.com/kb/HT1199?viewlocale=en_US
If the article above does not resolve the issue try this one to narrow down your issue. http://support.apple.com/kb/TS1388?viewlocale=en_US
Let me know what happens. Good luck.
Regards,
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Cannot connect to internet on apple tv although wifi is working
This is driving me insanse. I cannot connect to the internet on APPLE TV despite all other wi-fi connections - iphones, imacs, ipads all working just fine. When i put in my ITunes password to sign in it says that it is incorrect and then in networks it says i am connected to wi-fi but not conencted to the internet.
Cannot even watch my movies or tv shows or use youtube or any other function.
All it says is computers & settings on the home screen.
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Please helpWhen i sign in all is says is...
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We're trying to watch a movie using our Apple TV. It is saying "cannot connect to internet?" WE thought it was because we just got a new computer, so i went through the process of downloating i-tunes all over again...yet we still have the problem. ??? PLease help
Linda
What exactly has changed?
Just the computer, other things?
More information on your actual setup is needed - Particularly how things are connected on the local network and to each other.
In theory the new computer should not affect Apple TV's ability to rent and play a movie if the rental was made on the AppleTV itself. The problem may have nothing to do with the new computer unless changes have been made on the router to let it connect and it's caused AppleTv to disconnect, or the PC has been assigned the AppleTV's IP address which is no longer available to AppleTV hence it thinks it's lost connection.
Try powering off the router, restarting and see if the AppleTV internet connection returns. Restart AppleTv too if needed. Check any ethernet cable connections or wi-fi settings on AppleTV if it doesn't re-establish the internet connection. By the way an ethernet cable plugged into AppleTV will disconnect it's wi-fi connections.
AC -
My macbook pro cannot connect to internet via wifi
I have a Macbook Pro 2010 OS X 10.8.3. I cannot connect to internet via wifi (Air por). My Macbook Pro does not recognize my network and when I select it from the list of network it asks for my network password. when I type in my password a dialog box gives me timeout error. Please could anyone help me. I am using ethernet for my connection at the moment. Do I need to reset my macbookpro? if yes, what will happen to my applications and operating system (mountain lion)?
MonirehWhen you use the Airport utility what happens?
What is in the System Preferences control panel for Network settings?
http://www.apple.com/support/airport - there is a forum just for Airport Community
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http://support.apple.com/kb/HT1515
Wi-Fi Setup Considerations
Things to consider before you begin
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AirPort Discussions
Discuss your AirPort Base Station, Time Capsule and Wi-Fi questions with fellow community members.
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Direct you to the proper forum for MacBook :
MacBook Series Forumshttps://discussions.apple.com/community/notebooks?view=discussions
Mac OS X Forums
https://discussions.apple.com/community/mac_os?view=discussions
http://www.apple.com/support/macbookpro -
ITunes cannot connect to Internet and iPad backup takes Forever
Hi, I have a workstation, high end Windows 7, PC, everything works perfect except the iTunes.. here's my story:
iTunes cannot connect to internet, nor can iTunes Store. I tried "Run Diagnostics" from Help menu, it showed "internet connection verified" green light BUT "Secure link to iTunes Store Failed" Red Light.
Then I thought, lets check other Apple App, Safari.. which couldn't load google for a long time and didn't even show any error, anyway, so I quit and uninstalled it.
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I also checked the setting in Norton Firewall and made sure iTunes was allowed full access. Internet is working perfect in all the other applications, even "Apple Software Update" is working fine, checking for updates and everything. I have latest version of iTunes by the way.
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Thanks Guys!start itunes.
update podcasts - no response.
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I like many folks here is new to a Mac. I have a iMac intel duel processor. i apparently did this update to 10/4/8 10/2/06. Since then airport does not work and I cannot connect to internet at all. I have talked to Apple customer service but so far no help there. They want me to reinstall disc that came with computer. I also have a new MacBook that has update also. I can set it beside the iMac in my office and it works great. We have a wirelss system in our home and a PC and the MacBook still connect with no problem. Settings on iMac and MacBook look identical to what I can tell. Nothing I try to connect works, rebooting, change some setting. Can anyone offer easy to follow suggestions to a new Mac user. Thanks
Since it's only the iMac that's having the issue connecting using WPA, we don't need to troubleshoot the router or the other computers.
I suggest trying the following on the iMac before attempting to reload the previous version of the OS.
If you use "Preferred Networks," instead of "Automatic" for your "By default, join" setting Location, try the following:
System Preferences > Network > Show > AirPort > AirPort tab
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(Note: It will be faster if you turn on "Automatically add new networks to preferred networks list" under "Options" of the AirPort network connection.)
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iMac 10,1 cannot connect to internet via cable modem or Airport plugged into cable modem. MacBook Pro, iPad and iPod are fine. Reinstalled OS10.6.3with no results. Ideas on where to go next welcome.
Hello,
Though all of these steps may or may not be needed, I'm including them all.
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.5, 10.6, 10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
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I cannot update ios as it says itunes cannot connect to internet, but it is
Hi everybody, please help me. I've been trying to update my ipad for ages. When i click update it says itunes cannot connect to internet, but it is and it works for iphone and ipod, it's just the ipad. tried with security settings as well, but it doesn't work. did the connectivity test and it says itunes cannot connect to internet...it is connected
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
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Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
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I've owned my MacBook for about 1.5 years now and it's starting to have some stability issues. Daily hard-locks are becoming the norm. I suspect hard drive issues may be to blame. I have repaired permissions and verified and repaired the disk. That seemed to help for a little while, but this latest problem is throwing me for a loop...
Apple applications cannot access the Internet. Apple Mail (RSS, POP, ad IMAP), Safari, iTunes (PodCasts, iTunes Store), and Software Update all time out while trying to contact servers. Firefox, OpenVPN, command line SSH, ping, etc, all have no problems.
My next step is a reformat, but this week is a really inconvenient time for me to do a backup and restore and I'd love a quick-fix if there is one. Any suggestions?Thanks. I just realized that is was serious user error. I forgot I had enabled Socks proxy in Internet connections a couple of days ago and that my Mac apps would still be using that while my other apps would not. Thanks!
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After upgrade to ios6 iPad does not accept password to wifi, I cannot connect to internet. Pls help me...
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Cannot connect to internet in Solaris 10 OS.
I setup X4500 running solaris 10 OS. But, I cannot connect to internet. I do not understand whats wrong with that. When I ping google or any other site from X4500 its not transferring any packets. I can ssh it from a remote computer. So, running fine on the network. I have a static IP for that. Could someone please help me with this.
Thank youCan you ping your own default gateway's IP address?
Can you traceroute to a public IP address like forums.sun.com (72.5.124.102)?
Can you use nslookup to resolve hostnames to IP addresses?
Does your /etc/resolv.conf have lines like:
nameserver 192.168.0.10
Where 192.168.0.10 is the IP address of your local DNS server(s)?
Did you copy /etc/nsswitch.dns over /etc/nsswitch.conf before trying to reach websites?
I hope investigating these questions help.
regards,
~ Dairenn -
my itouch cannot connect to internet...but the other day i can use the wifi im connected,but since yesterday eventhough im connected to wifi and the signal is very strong,when im trying to login on FB it says unable to connect to FB,same with YM it says internet connection is offline when in fact i have a strong signal of wifi..
- Reset the iPod. Nothing is lost
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
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Does the iPod successfully connect to other networks? -
Why does my Apple TV keep giving me the message "Apple TV cannot connect to the server" when I try and rent a movie to watch?
Hello dprice3885,
Thanks for using Apple Support Communities.
Take a look at the Wi-Fi troubleshooting since you can access the network but not the content.
Apple TV: Basic troubleshooting
http://support.apple.com/kb/HT6106
Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS4546
Have a nice day,
Mario -
TS2972 Apple TV cannot connect to my iTunes library
my Apple TV cannot connect to my itunes library
Thanks Rudegear - close but no cigar.
I followed the instructions as per http://support.apple.com/kb/TS2709
Now: I can see my iTunes library via AppleTV, and access it via the remote control.
Now: I can use the Remote App on my iPad to access my iTunes library, and control the library on my PC but not on AppleTV
Still, when playing a song on iTunes - either directly on the PC or via the iPad, when I select the AppleTV speakers - nothing. When I select 'multiple' speakers I don't get anything through the AppleTV speakers.
The AppleTV is connected to a Denon AVR (if this matters).
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