HT1595 apple tv connects to wifi but internet won't work?

I am setting up my new apple tv and it says it can connect to the wifi but not the internet? I don't understand this or how to fix it

Welcome to the Apple Community.
Try restarting the Apple TV by removing ALL the cables for 30 seconds, or resetting it using the reset option under general. You should also try restarting your router.

Similar Messages

  • Connected to wifi but internet won't work (airport router)

    Help,
    I've tried everything to get my ipad to connect to the internet. It says there is an excellent connection to my router (airport) and my imac & iphone work fine.
    So far I have:
    fogotten the network
    reset the network
    reset my ipad (completely and reinstalled everything)
    turned off the airport router for 2 minutes
    Added static ip address, sub address and DNS
    Does anyone have any ideas?
    Earlier in the week I had an amplifier installed to improve the signal for my cable modem. Could that be interfering with just my ipad?
    Any thoughts will be greatly appreciated.
    ~Reva

    Hi!
    So I'll explain my problem and how I fixed it.
    I have two macs and iphones in the house. I use an airport time capsule.
    The ethernet works just fine.
    Wifi on one iphone and one mac works fine.
    The other two don't. If I self-assign an IP address, the other mac works, but the iphone still doesn't work.
    I searched everywhere and tried a lot of crazy stuff.
    Here's what was wrong:
    The airport was not assigning an IP address, or it was too slow so the mac and iphone assigned their own. A self assigned IP looks like this:
    169.254.xxx.xxx
    Internet connection does not work with an IP address space of 169.254.xxx.xxx from ISP, router, or manual configuration
    An IP assigned by the airport (DHCP), should look like this:
    (10.0.1.25 or similar).
    Solution: Reset the airport to factory settings. Reconfigure wifi network.
    Took 5 minutes. Super easy. Fixed everything. Now all devices work, no problem. The airport automatically assigns proper IPs.
    Also, if you have a backup on your Time Capsule, don't worry. It won't be deleted, and when you connect to the newly configured airport with Time Machine, it will automatically find the old backups and continue as usual (just tried this today. absolutely no problems.
    Hope that helps everyone!
    I hope it reaches the people who need it!

  • Mac connects to wifi, but internet doesn't work. Network diagnostics shows problem starts at ISP. All software is updated and all other devices are able to effectively use the wifi source.

    Mac connects to wifi, but internet doesn't work. Network diagnostics shows problem starts at ISP. All software is updated and all other devices are able to effectively use the wifi source.

    Hi, KK93. 
    Sometimes a simple power cycle of the router and Mac can resolve the issue.  However, try the steps in the article below to troubleshoot the Wi-Fi issue with your MacBook.
    Troubleshooting Wi-Fi issues in OS X
    http://support.apple.com/kb/HT4628
    Also, see the article below to make sure the router setting have been optimized for performance.
    iOS and OS X: Recommended settings for Wi-Fi routers and access points
    http://support.apple.com/kb/HT4199
    Cheers,
    Jason

  • I am connected to wifi but Internet doesn't work.

    I am connected to wifi but Internet doesn't work. Software updated and settings reset. Still no luck. I pod touch

    Despite the connection indication you may not really be connected to your WiFi network.
    Your router may not have given your iPod a valid IP address. To check on this go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address shown starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
    Sometimes the fix for this can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
    If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

  • Iphone 4s connects to wifi but internet doesn't work. Driving me mental, help!!

    Been having issues with phone for the last few months, it cuts out the internet 2/3 times a night and I have to reboot the wifi. I originally thought it was the wifi (which it possibly still is) and got a new router, but now the phone connects to wifi but the internet won't work at all. I've looked on a few other posts about changing the DNS but it hasn't helped. We have a few other devices in the house which connect to the internet perfectly, so I really don't know what the issue is. Someone please help!!
    Thanks in advance.
    Sarah

    Hi, KK93. 
    Sometimes a simple power cycle of the router and Mac can resolve the issue.  However, try the steps in the article below to troubleshoot the Wi-Fi issue with your MacBook.
    Troubleshooting Wi-Fi issues in OS X
    http://support.apple.com/kb/HT4628
    Also, see the article below to make sure the router setting have been optimized for performance.
    iOS and OS X: Recommended settings for Wi-Fi routers and access points
    http://support.apple.com/kb/HT4199
    Cheers,
    Jason

  • My Ipod touch 5th gen is connected to wifi but internet doesnt work on it. It is showing full connectivity but when i try using itunes or safari, nothing loads.

    My Ipod touch 5th gen is connected to wifi but internet doesnt work on it. It is showing full connectivity but when i try using itunes or safari, nothing loads.

    Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • My iphone 4s is connected to wifi but it won't access the internet

    My iphone is running on iOS7. It says it's connected to wifi but I can't access the internet. Some apps work like mail and facebook but that's it. Everything else says theres no connectivity. When I turn it off and use 4g they work. I've tried everything from turning off the wifi to reset settings. I don't know what the problem is. Can anyone help?

    Welcome to Apple Support Communities
    Hold Sleep and Home buttons for 10 seconds until your device restarts, so you will be able to use the device again

  • My iphone is connected to wireless but internet doesn't work

    hi,
    my iphone 4s is connected to wireless, but the internet won't work. i know the internet is working, because i'm able to access it from my computers. and this problem is happening at every wireless network i've tried in the last 48 hours. it is connected to all the wireless networks, but is not getting internet. the phone works and i'm able to get texts. but none of the apps the use the internet are working. i do not have a data plan, so i can only access the internet through wireless.
    i have tried all of the following:
    i have restarted my phone.
    i have reset my network settings.
    i have turned off wifi networking in location services.
    still no dice. any other suggestions, short of wiping my entire phone?

    Hi there,
    This just happened to me and was super frustrating!  Thank you for your post and working out how to fix the bug.  I have one question.  After you reset your VPN in settings, did you resort your iPhone on your computer after?  I am just wondering if restoring it now will help stop the bug happening in the future?!?!
    Cheers!

  • Connected to Wifi but internet doesn't operate correctly. Reoccurring*

    Hi everyone,
    So this problems happens about every other month now. I'll be browsing the internet then all of a sudden the page wont load. I'll be staring at my browser for 10mins then I get the notice "This web page is not available" this whole time I'm connected to my wifi. But the catch is I'd turn off my wifi, then reconnect and browse the internet and it would work fine load pages really quickly, the weird part is after reconnecting for about 4mins of browsing it would act up again, but sometimes it would work for 30mins then act up. This is starting to become very frustrating. I've called multiple times to my internet provider and on their end nothing seems to be wrong. I've also just talked to apple support and they weren't that much help because they kept making me disconnect from my wifi, then reconnect to my wifi then ask me "how is your browser doing now?" when I already tell them the moment I disconnect then reconnect my browser works fine, it's happens mid-browsing which is so annoying. Anyone know what's wrong with my Mac?
    Here's some of my info
    Macbook pro
    OS X 10.8.5
    happens to both google chrome and safari

    Despite the connection indication you may not really be connected to your WiFi network.
    Your router may not have given your iPod a valid IP address. To check on this go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address shown starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
    Sometimes the fix for this can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
    If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

  • My ipod says it is connected to wifi but internet wont launch

    it shows the bars that it is connected to wifi then it doesnt launch the internet or anything that uses internet is there anything wrong with my ipod like should i go to a tech speacialist to fix the hardware on my ipod or does it have to do with the router or anything like that?

    Try going to Settings>WiFi, then tap the arrow to the right of the active wifi connection. Then scroll down and tap Renew Lease. That may free up the connection.

  • I'm Connected to My Wifi, but It Won't Work?

    I'm connected to my wifi, but it can't use Safari, YouTube, or anything that requires internet.
    First I connected to my sister's wifi and it connected alright and had full bars or excellent connection, whatever you wanna call it,
    but it wouldn't connect to anything that requires Internet. So now I'm at my dad's house, connected to his wifi, and it STILL won't use anything that requires the Internet, and it's on excellent connection (all 3 bar thingys)
    So.. what can I do to fix this? I don't understand because it shows it having all the connection..
    I restarted it and reset the network connections.
    Would be much appreciated if someone could help me out.
    Thanks.

    - Reset the iPod. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points

  • Connected to wifi but safari won't load anything

    I can connect to wifi and it connects successfully but when I start safari it stays at the blank white page and the blue bar stays where it is at. I am running max osx version 10.7.2 and I have a macbook pro I just bought. I am getting very frusterated.

    I had the exact same issue - new mbp, safari, wifi connected, but page would not load. Happened at two different hotels, one airplane, and two different airports.  Luckily, I had a PC running IE with me and it worked. I called Apple Support twice - no help. I was able to favorably resolve the issue by shutting down the computer and then downloading a different browser (e.g. Firefox). Hope this helps! 

  • Macbook Pro won't connect to wifi but other computers are working perfectly

    Hi,
    I have a 2012 MacBook Pro that connects to WiFi no problem anywhere else - except for my parent's house (who I am currently visiting).  There are 2 other PCs in the house that connect to the WiFi without a problem, as does my iPhone.  When I try to connect, the Network Setup Assistant keeps saying "Connection Timeout" and then when I go into "Assist Me" the error comes up as "The password you entered is invalid."   I know that the password is correct, but I can't get passed this step...tried restarting computer and router but no luck.
    Help!!

    Click the Advanced button in the Network preference pane, then the TCP/IP tab. Type something (anything, as long as it's unique) in the DHCP Client ID text box. Click OK, then Apply. Reopen the TCP/IP tab and click Renew DHCP lease.

  • Wifi will connect but internet won't work

    So my iphone 4 will say its connected to the network (check mark beside network and good signal) but when I try to open a web page/app store/youtube it says "cannot open page not connected blah blah blah" some of my friends iphone 3gs' work no problems. also I'm in Spain and my data roaming is turned off but the cellular data is still on.(don't know if that helps but thought I would mention it.)
    Thanks in advance.
    also I've tried resetting the network settings and that did not help either.

    OK, that is good information for troubleshooting. Since it works on other networks the problem is either the router or corrupted settings on your phone. The first thing to do (if you can) is to reboot the router. The DHCP daemon in it may have crashed - this is very common. Just unplug it for a few seconds, then plug it in again. Also, if you can, verify that the router has the latest version of firmware available. As to why other phones work it could be that they had connected before the DHCP deamon crashed, and are reusing the original IP address.
    Another possibility on the router side is that MAC (Media Access Control) filtering is enabled. This is a router feature that allows only previously approved devices to connect to the router. If it is enabled your phone must be added to the "allow" list in the router.
    Finally, on the router side, it's possible that it has run out of IP addresses. This can happen if it is used by a lot of people. It would be necessary to change settings in the router to fix it.
    If the problem is on your phone the first thing to try is to attempt to connect, then tap the ">" next to the network name and choose "Forget this network". Then back out of settings and reboot the phone (hole HOME and SLEEP until an Apple logo appears, about 10 seconds). After rebooting try to connect again.
    If this fails next go to Settings/General/Reset and Reset Network Settings. You will lose WiFi passwords, but nothing else. Again reboot and try to connect.
    One of these will most likely fix the problem. If one does please tell us which one, and if nothing helps let us know that also.

  • Connected to Wifi but Internet still isn't working and Safari can't open any pages?

    I'm able to connect to Wi-Fi networks, but my Internet is still not opening web pages and none of my applications that require Internet are working.  Is this a problem with my computer or is there something I can do to fix it?

    Then you are probably not actually connected. Go to Settings/Wi-Fi and tap the arrow to the right of the network that you think you are connected to. If the IP is 169..., then no you are not really connected, the iPad timed out and self-asigned the IP when it did not receive one from your router in a timely manner.
    Try restarting/resetting the router, reset it to its factory settings and even check to see if there is new firmware for the router.

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