HT1600 After 5.1.1 update, won't set date or time, just spins...help!

Apple TV not working after 5.1.1 update...did all the usual fixes...jus hangs on set date and time?

I've got exactly the same problem. Its very strange because I had to unplug my ethernet cable to update to 5.1.1 by wi-fi, but once restarted the wi-fi won't work anymore. I've now had to plug the ethernet cable back in to reach the network as it seems the upgrade has 'broken' the wi-fi. Like you I've tried rebooting the router, my airport express and,of course, the ATV. Every other piece of kit works fine via wi-fi (iPad; iPhone; Android mobile etc. etc. ). This is really annoying - can someone please help us?

Similar Messages

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    Like (0) Reply

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    Ok thanks again
    Yes I try Ethernet cable from the ATV to the router
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